High Five Moving is a professional moving company based in North Fort Myers, Florida, and serving the Central and Southwest Florida areas, including Kissimmee and Orlando. They provide a variety of services for residential and commercial clients, such as packing, loading, unloading, disassembling and reassembling furniture, setting up furniture in homes and offices, office relocation, and trade show and event setup. If you are looking for movers in Cape Coral, FL, High Five Moving aims to offer outstanding packing, loading, and relocation services at affordable rates while reducing stress and hassle. Their experienced team members work quickly and efficiently to ensure a smooth and easy relocation process.
High Five Moving
About High Five Moving
Additional Cities Served: Fort Myers, Kissimmee, North Port, Bonita Springs, Estero, NaplesShow More >
Moving Services
- Moving
- Loading & unloading
- Packing
- Furniture Assembly
- Disassembling & reassembling furniture
- Unpacking & unpacking items
- Office relocation & rearrangement assistance
- Lifting & carrying boxes, furniture, and items of different sizes
- Help with senior & student moves
- Safe handling & moving of fragile items
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Summarized Review of High Five Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
High Five Moving generally receives negative feedback with complaints of damaged belongings and poor experiences overshadowing praise for movers doing a great job.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“Showed up on time and everything went well”
2. Punctuality
Nationwide Average: 8.07/10
High Five Moving often disappoints its customers with instances of being late, unprepared, and not showing up, despite a rare occurrence of being on time.
Recent Reviews Mention...
“over 2 hours late both times”
“Showed up on time”
“Arrived two hours late, notified late”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Were affordable”
“scammed me out of $160”
“for a more reasonable price too”
4. Communication
Nationwide Average: 7.53/10
High Five Moving is severely criticized for its inability to address issues, ghosting clients, poor communication practices, and neglecting to return calls.
Recent Reviews Mention...
“no one returned the calls”
“had to contact them multiple times, no proactive communication”
“Great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
High Five Moving consistently fails to adhere to their initial quotes, often charging customers for services not fully provided or altering staff and timing agreements.
Recent Reviews Mention...
“promised a refund but it was never issued”
“said he would refund me 1/2 my money back”
“did not stick to quoted time or pricing”
6. Speed
Nationwide Average: 8.58/10
High Five Moving has received mixed reviews, with some customers appreciating the hustle during the move, while others mentioned unnecessary delays making the process longer.
Recent Reviews Mention...
“they were fast”
“get everything done in a timely manner”
“took 3 hours to load with an extra person”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Smiley is a liar and unprofessional”
“they are courteous”
“very patient, kind, and thorough”
8. Will Hire Again
Nationwide Average: 8.18/10
High Five Moving appears to struggle significantly with customer satisfaction, as most feedback suggests clients are unlikely to use their services again.
Recent Reviews Mention...
“recommend this company and would hire again”
“recommend this company and would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
High Five Moving is perceived very negatively due to instances of a crew member being on his phone most of the time, the crew consisting of unprofessional high school kids, and unprofessional handling of situations.
Recent Reviews Mention...
“they were professional”
“Smiley only cares about himself, not professional”
“they were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
High Five Moving has consistently been unresponsive, ignoring issues, and failing to provide claimed insurance, showing a lack of commitment to resolving customer complaints.
Recent Reviews Mention...
“promised refund then ghosted, no effort to right wrong”
“didn't fully pay me on a job”
“going to my cc company”
11. Precision & Care
Nationwide Average: 8.01/10
High Five Moving consistently fails to prevent damage to items and property, including three holes in airbags, torn mattress, scratched walls, and scuffed furniture.
Recent Reviews Mention...
“handled with care and placed precisely”
“careful with items”
“Scratched every piece of furniture I owned”
Customer Insights
Local Move Duration: 1.75 hours from 3 reviews
Great Crew Members
Demond | great job and professionalism by Demond and his crew |
Demond | showed up quickly and handled items professionally |
Mike, Tommy | Mike and Tommy for great work, Ashley for efficient setup |
D'Mond, Smiley | D'Mond shows they care, Smiley good at scheduling |
Bobby, Joanna | Bobby and Joanna were accommodating and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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