MoveSafe Relocation, based in Lake Worth, Florida, is a fully licensed professional moving broker, offering stress-free moving and storage solutions across the country. The company provides a range of services, including local and long-distance moving, as part of their West Palm Beach, FL moving services, as well as office relocation and secure storage facilities with flexible rental terms. With a proven team of reliable, experienced, and licensed movers, MoveSafe Relocation ensures seamless, efficient, and affordable transitions, whether down the street or across state lines. The company offers a free moving estimate and coordinates the entire moving process, offering customers a peace of mind throughout their entire move.
MoveSafe Relocation
About MoveSafe Relocation
Additional Cities Served: Boynton Beach, Greenacres, Lake Worth, Palm Springs, Belle Glade, LantanaShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Storage Services
- Office Moving
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of MoveSafe Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
MoveSafe Relocation has a polarized reputation, with numerous customers expressing severe dissatisfaction over deceptive practices and overcharging, while a notably large segment praises their professionalism, efficiency, and overall moving experience.
Recent Reviews Mention...
“DO NOT use this company if you want a good move!”
“because the firm was knowledgeable and meticulous”
“they overcharged and left my couch outside”
2. Punctuality
Nationwide Average: 8.07/10
MoveSafe Relocation generally receives positive feedback for being on time, showing a strong tendency towards timeliness despite a few reports of significant delays and miscommunications.
Recent Reviews Mention...
“they never contacted me on delivery date”
“Took much longer for items to be delivered”
“they were late not knowing where our stuff was for 17 days”
3. Affordability
Nationwide Average: 7.69/10
MoveSafe Relocation has received mixed reviews, with numerous complaints about charges significantly exceeding initial quotes, alongside glowing testimonials praising its reasonable and transparent pricing.
Recent Reviews Mention...
“What a ripoff!!”
“added extra charges at pickup and delivery”
“charged way over the original quote”
4. Communication
Nationwide Average: 7.53/10
MoveSafe Relocation displays a polarizing mix of experiences, where numerous customers encounter significant miscommunication and poor customer service, while an equally notable portion of clients praise the company for responsive, sincere, and excellent communication efforts, leading to a divided sentiment on overall service quality.
Recent Reviews Mention...
“they just push you off”
“overwhelming contact after inquiry”
“there's a significant miscommunication issue”
5. Stick to Prices
Nationwide Average: 5.99/10
MoveSafe Relocation frequently experiences significant issues, with numerous customers reporting substantial increases over original estimates, often with unjustified or unexpected additional charges, despite a few reports of accurate or even reduced final costs.
Recent Reviews Mention...
“shady 3rd party companies they hire”
“charged for space on the truck unnecessarily”
“purposely under quoted for more space needed”
6. Speed
Nationwide Average: 8.58/10
MoveSafe Relocation generally receives high praise for quick and efficient moving services, though a few reviews mention significant delays.
Recent Reviews Mention...
“Took much longer for my items to be delivered”
“long delay in delivery”
“overall experience caused anxiety and sleep loss”
7. Friendliness
Nationwide Average: 8.91/10
MoveSafe Relocation is overwhelmingly perceived as having a very friendly and courteous team, despite a few instances of negative interactions.
Recent Reviews Mention...
“met with "no" and laughter when asked to stop”
“Nate seemed to genuinely care”
“helpful and courteous the whole time”
8. Will Hire Again
Nationwide Average: 8.18/10
MoveSafe Relocation receives mixed feedback, with a substantial number of clients unlikely to reengage their services due to negative experiences, alongside a significant proportion expressing strong satisfaction and a willingness to use their services again.
Recent Reviews Mention...
“would not hire this company again”
“definitely would not hire them again”
“will not be using this company again”
9. Professionalism
Nationwide Average: 8.31/10
MoveSafe Relocation has generally received high praise for being professional, organized, and respectful, demonstrating consistent professionalism across various interactions, though there are notable instances of dissatisfaction regarding unprofessional behavior and handling of services.
Recent Reviews Mention...
“sent one driver with one dolly and no lift or ramp”
“Nate was professional in explaining services”
“Total garbage this is what will happen to your items”
10. Conflict Handling
Nationwide Average: 4.07/10
MoveSafe Relocation overwhelmingly fails to address and correct their customers' issues, showing a persistent disregard for genuine resolution efforts, save for a couple of isolated positive experiences.
Recent Reviews Mention...
“ignored requests to stop contacting”
“wish could get money back, no attempt to right wrong”
“did not make things right after issues”
11. Precision & Care
Nationwide Average: 8.01/10
MoveSafe Relocation has shown a strong capacity for careful handling and securing of items, despite a notable number of customer complaints regarding damages and mishandling, indicating a mixed but predominantly positive customer sentiment toward their service.
Recent Reviews Mention...
“everything I own would be damaged”
“items were secured in boxes, covers, plastic wrap”
“couldn't fit my couch through the door”
Customer Insights
Cost: $ 5101.00 from 8 reviews
Local Move Duration: 2.75 hours from 4 reviews
Interstate Move Duration: 10 days from 7 reviews
Great Crew Members
Nate, Shane | Nate provided great customer service, Shane handled cancellation well |
Igor | Igor and his crew were a pleasure to work with |
Mike | guided the squad excellently |
Tyler | worked on the price and was initially responsive |
Move Safe Relocation | special thanks for helping with my move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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