Established in 1982, Frank and Sons Moving and Storage Inc. is a family-owned and operated moving company rooted in Southwest Florida. The company offers a wide range of services catering to both residential and commercial clients. Among the services they provide include local, long distance, and international moving services. Thanks to their partnership with Wheaton World Wide Moving, they are capable of handling an array of moves - be it apartments, large estates, office spaces, hotels, retirement homes, or assisted living facilities. In addition, they also offer a comprehensive lineup of supportive services like packing, storage, hotel and resort moving, senior moving, and international moving. With a hard-earned experience of more than 39 years, Frank and Sons Moving and Storage Inc. commits to transform any move into a hassle-free, safe, and efficient journey. For details about other movers in Cape Coral, FL, feel free to visit our city movers page.
Frank and Sons Moving and Storage Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Frank and Sons Moving and Storage Inc.
Additional Cities Served: Fort Myers, North Port, Bonita Springs, Estero, Naples, Punta GordaShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Long Distance Moving
- Full Service Moving
- Hotel & Resort Moving
- Condo Moving
- Senior Moving
- International Moving
- Storage Services
- Packing Services
Florida Moving License
Registered
Last Checked: 01/17/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/14/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Frank and Sons Moving and Storage Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Frank and Sons Moving and Storage Inc. receives mixed feedback with experiences ranging from feeling safe and secure to being described as the worst company ever dealt with.
Recent Reviews Mention...
“very good service”
“great work by movers”
“always great service over the years”
2. Punctuality
Nationwide Average: 8.07/10
Frank and Sons Moving and Storage Inc. receives mixed feedback with instances of both timely arrivals and significant delays.
Recent Reviews Mention...
“arrived on time”
“they’re accommodating and prompt”
“Arrived right on the promised time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“extremely affordable”
“Charged the same amount for less furniture and more people ”
“ended up paying less than estimated”
4. Communication
Nationwide Average: 7.53/10
Frank and Sons Moving and Storage Inc. has been criticized for poor communication, failing to return calls or emails, and not offering apologies to their customers.
Recent Reviews Mention...
“very communicative and efficient”
“very courteous and friendly”
“Alex and Spencer kept in touch throughout the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Cost matched the initial quote”
“did not stick to their initial booking commitment”
“did not stick to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“crew was fast and efficient”
“Unloaded efficiently”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Frank and Sons Moving and Storage Inc. experiences varied significantly, with customers reporting instances of abruptness and rudeness alongside commendation for hard-working staff.
Recent Reviews Mention...
“very friendly”
“Spencer and Alex were reassuring and efficient”
“made a very stressful time easy to manage”
8. Will Hire Again
Nationwide Average: 8.18/10
Frank and Sons Moving and Storage Inc. has garnered predominantly negative feedback with most customers expressing a clear reluctance to use their services again, despite a solitary instance of customer satisfaction highlighting safety and security.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“highly recommend them and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Frank and Sons Moving and Storage Inc. has received mixed feedback, noting instances of unprofessional behavior and rudeness, despite some commendations for great hires.
Recent Reviews Mention...
“courteous, patient, gentle”
“courteous and professional crew”
“Crew conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Frank and Sons Moving and Storage Inc. is criticized for their lack of apology, proper explanation, ignoring the issue, and avoiding calls.
Recent Reviews Mention...
“Took care of the broken item immediately”
“refused to acknowledge or fix their mistake”
“no apology or proper explanation given”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“0 damage to the unit from the move”
“Nothing was scratched or broken”
“super careful moving my baby grand piano”
Customer Insights
Local Move Duration: 3 hours from 3 reviews
Great Crew Members
| Frank | deserved praise for managing the move effectively |
| Alex, Spencer | Alex explained everything well, Spencer was efficient and reassuring |
| Frank | Frank did wonderful work |
| Frank and Sons | helped take away all the cardboard, easing our move |
| Alex | Alex went above and beyond, great communicator |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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