Haul Buddy is a convenient moving company that offers a range of services, including junk removal, disaster response, delivery and moving, donations, labor-only, and business services. They operate on a flat rate pricing structure for whatever can fit safely in the bed of a pickup truck. To book a haul, customers snap a picture of the items through the app, enter pickup and drop-off locations and schedule the haul. Payment and tracking are also done within the app. Haul Buddy ensures the safety of both customers and drivers by adhering to CDC guidelines during the COVID-19 pandemic, including no-contact delivery and maintaining a 6-foot distance. If you're searching for more options, check out the Indianapolis, IN moving services.
Haul Buddy
About Haul Buddy
Additional Cities Served: Cape Coral, Marion, Franklin, Beech Grove, Speedway, Fort Myers BeachShow More >
Moving Services
- Junk Removal
- Delivery or Move
- Disaster Response
- Donations
- Labor Only
- For Business
- Cheap
- Local
- Lastminute
- Hourly
Awards
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Summarized Review of Haul Buddy
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Haul Buddy consistently delivers exceptional service, with reviews overwhelmingly praising their efficiency, professionalism, and the smooth and hassle-free moving process they provide, despite a few negative experiences.
Recent Reviews Mention...
“Excellent service provided”
“super company”
“Prompt, considerate, and respectful”
2. Punctuality
Nationwide Average: 8.07/10
Haul Buddy consistently ensures timely services, with numerous clients lauding their on-time deliveries, quick responses, and proactive communication, despite a rare cancellation incident.
Recent Reviews Mention...
“Prompt”
“they were late but gave me a call to let me know”
“showed up same day on a holiday weekend”
3. Affordability
Nationwide Average: 7.69/10
Haul Buddy is highly praised for its very reasonable, affordable prices that outcompete other quotes and exceed customer expectations in terms of value.
Recent Reviews Mention...
“reasonable price for the service provided”
“Their fees are very reasonable.”
“affordable price”
4. Communication
Nationwide Average: 7.53/10
Haul Buddy consistently receives praise for its super, easy, and efficient communication practices, including regular updates, informative text messages, and helpful service, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“communication was super”
“gave me a call to let me know they were late”
“easy, quick booking with Terry”
5. Speed
Nationwide Average: 8.58/10
Haul Buddy consistently demonstrates exceptional efficiency and rapidity, earning widespread acclaim for their ability to complete moves quickly while maintaining a high level of efficiency and professionalism.
Recent Reviews Mention...
“got the sofa set up in just a couple of minutes”
“did our job in no time”
“they were fast”
6. Friendliness
Nationwide Average: 8.91/10
Haul Buddy consistently exhibits a highly positive and considerate attitude towards customers, marked by repeated mentions of politeness, kindness, and respectfulness in their interactions.
Recent Reviews Mention...
“answered in a friendly manner”
“considerate and respectful”
“they are friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Haul Buddy overwhelmingly receives positive feedback, indicating that most customers are highly likely to use their services again, with only a couple of exceptions hinting at dissatisfaction.
Recent Reviews Mention...
“would 100% use them again and recommend to others”
“would hire again despite the date mix-up”
“will use them again”
8. Professionalism
Nationwide Average: 8.31/10
Haul Buddy is overwhelmingly praised for their exceptional standards, with nearly all reviews highlighting their professional, hardworking, and courteous team, notwithstanding a couple of isolated critiques.
Recent Reviews Mention...
“crew was professional”
“Professional delivery by the crew”
“went above and beyond”
9. Conflict Handling
Nationwide Average: 4.07/10
Haul Buddy generally falls short in its efforts, with most customers feeling their issues were unaddressed, though there is a notable instance where they exceeded expectations.
Recent Reviews Mention...
“no attempt to right the wrong of the damage”
“did not attempt to fix the cancellation issue”
“provided an apology that's it”
10. Precision & Care
Nationwide Average: 8.01/10
Haul Buddy demonstrates overwhelmingly positive performance, with nearly all customers praising their careful and respectful handling of items, despite a few reports of damage.
Recent Reviews Mention...
“my couch was moved with care”
“Everything arrived without damage, no damage to walls”
“very deep gouge in the trim/wall”
Great Crew Members
Demario | Demario Williams was praised for speediness |
Terry | easy, quick booking process |
Brian | Brian was so kind and helpful |
Davante | Davante was nice, professional, and helped assemble the bed |
Cameron,Evan | Cameron and Evan were efficient and careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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