Website Information: Big Boys Moving and Storage, based in Tampa and Pinellas, has been offering their services for over 14 years. Their service area extends beyond Tampa Bay and Clearwater, providing both local and interstate moving services. The company highlights their affordable and efficient solutions, which range from single item delivery to residential and commercial relocations. As a family-owned and operated business, they take pride in their personalized service and exceptional attention to detail, which sets them apart from other moving companies. Big Boys Moving and Storage, a family-owned business, has been operating in Tampa and Pinellas for over 14 years. They service areas across Tampa Bay and Clearwater, and offer both local and interstate moves. They have a range of services from single item delivery to full residential and commercial relocations, and they pride themselves on their affordable and efficient solutions. The company also stands out due to its personalized service and significant attention to detail.
Big Boys Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Big Boys Moving and Storage
Additional Cities Served: Largo, Dunedin, Tarpon Springs, Safety Harbor, Oldsmar, Indian Rocks Beach
Moving Services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Furniture moving services
- Packing services
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Summarized Review of Big Boys Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Big Boys Moving and Storage appears to have deeply disappointed the vast majority of its customers, with numerous reports of damaged belongings, unprofessional service, and a general dissatisfaction with the moving experience.
Recent Reviews Mention...
“DO NOT USE THIS COMPANY shows extreme dissatisfaction”
“Showed up early but did not complete the move”
“hidden charges not disclosed, very deceitful”
2. Punctuality
Nationwide Average: 8.07/10
Big Boys Moving and Storage frequently receives negative feedback for showing up late or not within the scheduled time frames, reflecting significant issues with arriving on time for customers.
Recent Reviews Mention...
“Showed up early”
“arrived two hours late”
“showed up 5 hours late with no communication”
3. Affordability
Nationwide Average: 7.69/10
Big Boys Moving and Storage has overwhelmingly negative feedback for charging significantly more than originally quoted, incorporating unauthorized and unexpected fees, and being perceived as expensive by most reviewers.
Recent Reviews Mention...
“Charged card $295 for 15 mins, suggesting expensive”
“unexpected increase from $500 to $800”
“charged for more hours than expected”
4. Communication
Nationwide Average: 7.53/10
Big Boys Moving and Storage overwhelmingly receives complaints about inadequate responses, poor customer service, and generally lacks effective communication methods, with a few rare instances of satisfactory interaction or proactive information sharing.
Recent Reviews Mention...
“DO NOT TRUST ANYONE AT THIS COMPANY”
“poor communication, no email response”
“no replies to my calls and emails”
5. Stick to Prices
Nationwide Average: 5.99/10
Big Boys Moving and Storage consistently receives negative feedback for not adhering to their initial quotes, applying numerous unexpected charges, and significantly increasing costs beyond the estimates provided.
Recent Reviews Mention...
“did not stick to the quoted amount”
“Charged card unexpectedly for service not rendered”
“extra charges not previously disclosed”
6. Speed
Nationwide Average: 8.58/10
Big Boys Moving and Storage has predominantly received feedback indicating significant delays and a general dissatisfaction with the efficiency of their moving processes, though there are a handful of positive comments praising their swiftness.
Recent Reviews Mention...
“took longer to load and unload than expected”
“took too long to assemble furniture”
“"took 2 hours longer than me"”
7. Friendliness
Nationwide Average: 8.91/10
Big Boys Moving and Storage experiences mixed reviews, ranging from complaints of unprofessional behavior and rudeness to praise for their polite, respectful, and hardworking movers.
Recent Reviews Mention...
“are pleasant”
“"movers argued and refused service"”
“friendly movers”
8. Will Hire Again
Nationwide Average: 8.18/10
Big Boys Moving and Storage overwhelmingly receives negative sentiment, indicating that the majority of customers would not rehire or recommend their services, despite a few isolated instances of positive feedback.
Recent Reviews Mention...
“would definitely not hire again”
“Would not use this company again”
“would not recommend them to anyone”
9. Professionalism
Nationwide Average: 8.31/10
Big Boys Moving and Storage overwhelmingly receives negative feedback, with numerous reports of unprofessional conduct ranging from lack of care, incompetence, to outright unprofessional and threatening behavior.
Recent Reviews Mention...
“Lack of professionalism by driving away and not informing”
“caught them both on their phones multiple times”
“not behaving professionally in resolving issues”
10. Conflict Handling
Nationwide Average: 4.07/10
Big Boys Moving and Storage overwhelmingly demonstrates a failure to adequately address and rectify customer complaints and damages, with only a few instances where efforts to amend issues were acknowledged.
Recent Reviews Mention...
“did not respond to my complaints”
“have spent 6 weeks trying to get a resolution, and still nothing”
“"claims for damaged items were declined"”
11. Precision & Care
Nationwide Average: 8.01/10
Big Boys Moving and Storage overwhelmingly receives negative feedback for damaging furniture, mishandling fragile items, and causing significant distress to customers through their carelessness.
Recent Reviews Mention...
“scratched and cracked my furniture”
“boxes were torn and damaged but nothing broken”
“damaged the banister at the top of my staircase”
Customer Insights
Cost: $ 998.00 from 12 reviews
Local Move Duration: 8.75 hours from 14 reviews
Great Crew Members
| Clay, Zay | Clay and Zay were praised for being awesome |
| Alex | wonderfully careful with my piano |
| Shelby | did a great job coordinating |
| Kalen, Rashad | fantastic and polite, handled items well |
| Cameron, Carmen | went out of their way, protected electronics and disposed of trash |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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