PODS Moving & Storage is a leading company that changed the moving and storage industry in 1998, nearly 25 years ago. The company, originally known as Portable On Demand Storage, introduced the concept of portable storage containers, providing customers the convenience of storing and accessing their belongings on-site. They also pioneered PODZILLA, a hydraulic system that successfully moves containers onto and off their trucks. The company has over 3,000 associates that serve across the U.S., Canada, Australia, and the U.K. They also have over 245 Storage Center locations across 46 states and 6 provinces, making them highly accessible. They offer various services, including local and long-distance moving, on-site and off-site storage, packing and loading assistance, moving supplies, and car shipping. For a vast range of other selections and to explore the scope of moving services in Clearwater, FL, you may check on our city page. PODS stands out for their unique solutions tailored to individual customer needs, which includes built-in storage, adjustable scheduling, and the ability for customers to load and unload belongings on their own time.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Perry
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for PODS Moving & Storage?
Error. Please try again later.
Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is overwhelmingly criticized for causing financial loss, delivering poor service, and significantly stressing customers, pointing to a remarkably low level of satisfaction and trustworthiness.
Recent Reviews Mention...
“outstanding customer service received”
“Horrible customer service.”
“very pleased with the whole process”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage consistently struggles with delivering and picking up PODs as scheduled, aside from a rare instance where they met their commitment.
Recent Reviews Mention...
“could not accommodate delivery request on time”
“pod didn't show up by the promised time”
“rescheduled my delivery 3 times”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for its lack of transparency, resulting in significant extra costs that far exceed initial quotes and budgets, causing financial stress to customers.
Recent Reviews Mention...
“made it financially do-able”
“overcharged, billed for non-rendered services”
“had to pay significantly more than agreed”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage significantly struggles, with customers experiencing mostly incoherent, unresponsive, and unhelpful interactions, aside from a solitary report of satisfactory communication.
Recent Reviews Mention...
“Paula went above and beyond helping”
“Horrible customer service.”
“no answer or respond to emails or phone calls”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails, with customers reporting lies, unauthorized charges, and failure to deliver promised services.
Recent Reviews Mention...
“did not stick to quoted prices”
“changed conditions forcing to pay for city service”
“billed for services not rendered, overcharged”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage consistently demonstrates significant delays, including standard delays of up to one month and instances where containers were held for as long as one and a half years.
Recent Reviews Mention...
“reschedule to a date and time at their whim”
“container hasn't moved an inch”
“one month is a standard delay”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage is perceived poorly as the majority of their drivers show a lack of care in doing their job correctly.
Recent Reviews Mention...
“Paula was kind, caring, compassionate”
“drivers were friendly and knowledgeable”
“rude behavior from the representative”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage faces unanimous disapproval due to various negative experiences, including traumatic incidents, distrust, poor experiences, property damage, and a strong preference for competitors.
Recent Reviews Mention...
“will always use and recommend PODS”
“I will never use them again!”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage is criticized for providing inadequate service, showing a lack of competence, losing a POD, displaying inexperience in packing, and overall demonstrating a significant lack of professionalism.
Recent Reviews Mention...
“Driver required a complete damage waiver to be signed.”
“unprofessional handling of employment process”
“customer service was incredibly rude and unhelpful”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage consistently failed to effectively address and resolve customer issues, often refusing to deliver solutions, inadequately compensating, denying claims despite evidence, and failing to acknowledge or sympathize with the damages reported.
Recent Reviews Mention...
“They blamed me for the POD's placement and any damage.”
“lack of care or respect”
“no effort to apologize or rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage is criticized for leaving items vulnerable on the sidewalk, potentially causing water damage, and causing major damage to clients' lawns.
Recent Reviews Mention...
“They crashed the POD into our roof and damaged the gutter.”
“everything made it perfectly”
“not using pads for all our furniture”
Customer Insights
Cost: $ 1429.00 from 23 reviews
Interstate Move Duration: 10 days from 12 reviews
Great Crew Members
| Paula,Andrea Rodriguez | Paula and Andrea were very customer-driven |
| Forklift driver, Driver in Long Beach, Woman in Costa Rica | Forklift driver was helpful and declined tip, driver in Long Beach was great at his job and friendly, woman in Costa Rica was great on the phone |
| Will Borden | was the only one who cared to do it right |
| Will Borden | the only one who really cared and followed up |
| Rocky | Rocky provided outstanding customer service and skills |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Clearwater Moving Services
Nearby Cities
