Ward Moving & Storage is an A+ rated, BBB-accredited company with ProMover certification. It is a full-service mover, which means it can take care of everything from packing and crating to loading and delivery. Ward Moving & Storage has been moving families and businesses in the Cocoa area for over 45 years. Its team of experts will work with you to create a plan that fits your needs and budget, whether you're moving your home or business. This company also operates a reliable fleet that includes pack vans, straight trucks, tractors, air ride trailers, and flatbeds, allowing it to handle moves of any size. For those requiring moving services, consider checking out the Palm Bay, FL movers page for customer-recommended movers in Palm Bay, FL. A proud Bekins agent, Ward Moving & Storage accepts all types of moving jobs no matter the distance, be it a local, long-distance, or international relocation. Ward Moving & Storage offers free quotes. It has two other offices in Melbourne and Titusville.
Ward Moving & Storage Co, Inc.
About Ward Moving & Storage Co, Inc.
Additional Cities Served: Melbourne, Titusville, Rockledge, West Melbourne, Cocoa, Cocoa BeachShow More >
Moving Services
- Local Moving
- Long distance moving
- International moving
- Office Moving
- Packing and crating
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Ward Moving & Storage Co, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ward Moving & Storage Co, Inc. generally provides exceptional service and professionalism, making relocation seamless and positive, despite a few criticisms regarding their performance.
Recent Reviews Mention...
“appreciate your excellent service, guys”
“everything was relocated in perfect shape”
“Fantastic team did great work”
2. Punctuality
Nationwide Average: 8.07/10
Ward Moving & Storage Co, Inc. generally demonstrates exceptional adherence to scheduled delivery and moving times, with nearly all feedback highlighting their timely arrivals, despite a singular mention of a delayed shipment.
Recent Reviews Mention...
“they met all delivery dates and times”
“showed up on time”
“arrived on schedule”
3. Affordability
Nationwide Average: 7.69/10
Ward Moving & Storage Co, Inc. receives mixed reviews, with some customers praising their competitive pricing and savings offered, while others feel overcharged and dissatisfied despite the company's reputation and the purchase of pricey insurance.
Recent Reviews Mention...
“quoted price was thousands less than others”
“saved us a significant amount of money”
“Paid more and expected better for the company's reputation.”
4. Communication
Nationwide Average: 7.53/10
Ward Moving & Storage Co, Inc. generally received high praise for responsiveness and maintaining open lines of communication but faced significant criticism from a few customers regarding a lack of responsiveness and communication issues on specific services.
Recent Reviews Mention...
“extremely responsive”
“Mike made the customer the number 1 priority”
“sales person unresponsive after the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Ward Moving & Storage Co, Inc. generally maintains its quoted prices but has faced criticism for payment issues and discrepancies in service quotes.
Recent Reviews Mention...
“stuck to the quoted cost”
“quote was very accurate”
“Mike stuck to his word regarding the solution offered”
6. Speed
Nationwide Average: 8.58/10
Ward Moving & Storage Co, Inc. generally receives high praise for being quick and efficient during relocations, though there were some reports of delays and slow packing in isolated instances.
Recent Reviews Mention...
“never complained, even after 12 hours”
“quickly and efficiently the move was done”
“flexible and quick”
7. Friendliness
Nationwide Average: 8.91/10
Ward Moving & Storage Co, Inc. is overwhelmingly viewed as courteous, kind, and professional, making interactions positive and easy for their clients despite a rare complaint of unprofessionalism.
Recent Reviews Mention...
“they were courteous and kind”
“they were nice, polite, and helpful”
“team was hilarious and kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Ward Moving & Storage Co, Inc. is overwhelmingly favored by customers for its services, evidenced by numerous expressions of intent to rehire or recommend the company.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“grateful to WARD Movers and would see them later”
9. Professionalism
Nationwide Average: 8.31/10
Ward Moving & Storage Co, Inc. is generally praised for their professionalism, compassion, and conduct, though there are a few isolated complaints about unprofessional behavior.
Recent Reviews Mention...
“compassionate and kind behavior shows professionalism”
“crew was professional”
“conducted themselves well”
10. Conflict Handling
Nationwide Average: 4.07/10
Ward Moving & Storage Co, Inc. has shown a significant inconsistency, with one instance of going above and beyond to address an issue comprehensively, contrary to multiple reports of offering minimal compensation and refusing to engage adequately with customer concerns.
Recent Reviews Mention...
“Mike rectified not only the cause but also the downstream effects”
“Only pays pennies on the dollar for the damages they caused.”
“inadequate response to issues raised”
11. Precision & Care
Nationwide Average: 8.01/10
Ward Moving & Storage Co, Inc. is overwhelmingly commended for their meticulous and conscientious approach, although there are a few instances of dissatisfaction due to damage and mishandling.
Recent Reviews Mention...
“treated our items with great care”
“very careful with my stuff”
“Everything is handled carefully”
Great Crew Members
| John,Alex | performed a fantastic job |
| Felix, John, Tim | great job by Felix, John and Tim |
| Perry, Ed | impressed with how quickly and efficiently |
| Jacob,Marquise,Keith | remained good natured and hard working, deserve praise |
| Nick, John | Nick called me and John is a great leader |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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