International Van Lines is a licensed and insured mover that began in 2000 as a moving company that specialized in international relocation and logistics. It then expanded with its first truck in 2004 to offer local moving services and has since grown into one of the fastest-growing moving companies in America with locations in Florida, California, and Illinois. International Van Lines continues operations as an international mover but also provides local and long-distance services domestically. It completes an average of 10,000 moves per year with a vast majority of relocations being long-distance.
International Van Lines
based on 4118+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
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About International Van Lines
Additional Cities Served: Coral Springs, Pompano Beach, Deerfield Beach, Weston, Tamarac, MargateShow More >
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Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small move services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
Florida Moving License
Registered
Last Checked: 01/17/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of International Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.21/10
Nationwide Average: 8.44/10
International Van Lines experiences widespread dissatisfaction among customers, with numerous reports of poor service, scams, and damages, despite a minority of customers reporting excellent service and smooth experiences.
Recent Reviews Mention...
“excellent customer service made my experience smooth”
“This company will scam you”
“stuff ultimately arrived”
2. Punctuality
3.53/10
Nationwide Average: 8.07/10
International Van Lines has a mixed track record, with numerous reports of significant delays and missed deadlines, offset by instances where they were commended for arriving on time or being accommodating with schedules.
Recent Reviews Mention...
“15 days instead of the 3-5 as told”
“couldn't confirm the pickup window until the afternoon before”
“no one called to say they would be late”
3. Affordability
2.51/10
Nationwide Average: 7.69/10
International Van Lines struggles with a predominantly negative perception due to numerous reports of unexpected cost increases, hidden fees, and charges significantly exceeding initial quotes, despite some customers finding their pricing reasonable or competitive.
Recent Reviews Mention...
“they scam you with switch and bait”
“significant unexpected increase in cost”
“move cost was reasonable compared to others”
4. Communication
2.74/10
Nationwide Average: 7.53/10
International Van Lines demonstrates a striking dichotomy where several customers praise their attentive and thorough communication efforts, while a significantly larger number express profound dissatisfaction with a range of issues from unresponsiveness to misinformation, suggesting major areas for improvement in consistency and reliability in customer interactions.
Recent Reviews Mention...
“great communication and understanding of my needs”
“passed along to many people, no info on stuff”
“lack of communication post-deposit”
5. Stick to Prices
1.94/10
Nationwide Average: 5.99/10
International Van Lines overwhelmingly receives negative feedback for adding unexpected charges and frequently not honoring their initial quotes, despite a handful of instances where they did uphold their original pricing.
Recent Reviews Mention...
“need even more money from you”
“did not specify packing materials, no refund”
“initial quote changed significantly on pick-up day”
6. Speed
4.49/10
Nationwide Average: 8.58/10
International Van Lines experiences a stark divide in customer experiences, with many praising their quick and efficient service, while a significant number of others criticize the company for slow, delayed, and sometimes inadequate moving processes.
Recent Reviews Mention...
“friendly and fast service made a big difference”
“took 2 days to pack a 1BR apt”
“Delivery team was fast”
7. Friendliness
5.44/10
Nationwide Average: 8.91/10
International Van Lines receives mixed feedback, with numerous customers praising their teams for being courteous and helpful, while a notable portion reports encounters with rudeness and unprofessional behavior.
Recent Reviews Mention...
“they were friendly”
“driver of the truck was rude”
“were courteous of our time and situation”
8. Will Hire Again
3.66/10
Nationwide Average: 8.18/10
International Van Lines experiences deeply polarized opinions, showcasing a significant divide between customers who vehemently oppose using their services again due to various negative experiences and a smaller group that expresses strong loyalty and high satisfaction.
Recent Reviews Mention...
“would totally recommend this company”
“IVL is the worst in the business”
“everything past sales rep was a nightmare”
9. Professionalism
3.73/10
Nationwide Average: 8.31/10
International Van Lines displays a polarizing customer sentiment, with many clients praising the crew's skill, diligence, and professionalism, while a significant number express discontent regarding unprofessional conduct, incompetence, and inconsistency among crew members.
Recent Reviews Mention...
“dressed professionally and worked hard”
“unprofessional conduct”
“incompetent company, random people every time”
10. Conflict Handling
1.58/10
Nationwide Average: 4.07/10
International Van Lines overwhelmingly demonstrates a lack of effort and inadequate responses in addressing customer grievances and resolving issues related to damages, delays, and compensation.
Recent Reviews Mention...
“refusal to rectify packing issue”
“have not received reimbursement for damaged items”
“no attempt to rectify the delay”
11. Precision & Care
3.85/10
Nationwide Average: 8.01/10
International Van Lines has received mixed feedback, with numerous customers citing damages and mishandling, while a significant number also praised their careful and meticulous approach to moving delicate and heavy items.
Recent Reviews Mention...
“no proper packing for fragile items”
“local teams were thorough and careful with items”
“damaged some items”
Customer Insights
Cost: $ 8696.00 from 35 historical data points
Local Move Duration: 6.5 hours from 6 reviews
Interstate Move Duration: 14 days from 83 reviews
Great Crew Members
| Alex | Alex was attentive and always available |
| Lester | despite the bad experience, Lester was tipped well |
| Anthony, Santos | Their experience was evident in every move they made |
| Mile | Mile and his team did a great job |
| Henry | Henry and his team went out of their way |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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