Trans Van Lines is a moving company based in Davie, Florida, operating since 1996. The company is recognized for providing various moving services including packing, disassembly, loading, transporting, unpacking, assembling, and placement. This service is applicable for different sizes of moving needs, including one-bedroom apartments, sites with storage facilities, large homes, and offices. With over 23+ years of experience and high customer service standards, Trans Van Lines is bonded, licensed, insured, and highly reputed. The company is known to customize its services based on unique situations, ensuring jobs are swiftly completed and to the satisfaction of their clientele. If you're ever in need of more options for movers in Pembroke Pines, FL, feel free to check out our other services.
Trans Van Lines
About Trans Van Lines
Additional Cities Served: Hollywood, Miramar, Coral Springs, Davie, Sunrise, PlantationShow More >
Moving Services
- Local Moving Services
- Packing & Unpacking
- Long Distance Moving
Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Trans Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Trans Van Lines predominantly receives critical feedback, with numerous customers experiencing poor service, deceptive practices, and dissatisfaction, despite a few positive testimonials.
Recent Reviews Mention...
“worst company I've ever dealt with”
“world's worst moving company”
“most items were stolen or broken”
2. Punctuality
Nationwide Average: 8.07/10
Trans Van Lines overwhelmingly fails to meet expected delivery and pick-up times, causing significant inconvenience and dissatisfaction among customers.
Recent Reviews Mention...
“kept our stuff for WEEKS”
“lied about delivery time”
“others came 2 hours late”
3. Affordability
Nationwide Average: 7.69/10
Trans Van Lines frequently disappoints customers by significantly increasing prices from the initial quote, often adding unexpected charges and fees that can more than double the original cost, overshadowing the few mentions of satisfactory pricing.
Recent Reviews Mention...
“charged us 50% more than the quote”
“demanded additional $650 unexpectedly”
“price doubled from original quote”
4. Communication
Nationwide Average: 7.53/10
Trans Van Lines generally appears to struggle with professionalism, responsiveness, and clarity, though there are a few instances of positive interactions noted.
Recent Reviews Mention...
“rude when we called for an update”
“won't call back about damaged items”
“they would put me on hold then eventually hung up”
5. Stick to Prices
Nationwide Average: 5.99/10
Trans Van Lines consistently failed to honor their initial quotes, frequently increasing prices and adding unexpected charges, suggesting a general pattern of discontent among its customers.
Recent Reviews Mention...
“charged us 50% more than the quote”
“increased cost $1200 unexpectedly”
“added additional charges unexpectedly”
6. Speed
Nationwide Average: 8.58/10
Trans Van Lines consistently receives negative feedback for being significantly slower than expected, with numerous instances of delayed deliveries and inefficient handling of moves.
Recent Reviews Mention...
“kept our stuff for WEEKS”
“took 3 weeks for delivery”
“move took much longer than promised”
7. Friendliness
Nationwide Average: 8.91/10
Trans Van Lines generally received negative feedback with many customers pointing out instances of rudeness, though there were a few exceptions of positive experiences highlighting respectful and professional interactions.
Recent Reviews Mention...
“laughed at us and put us on hold for hours”
“very rude movers”
“the guys were RUDE”
8. Will Hire Again
Nationwide Average: 8.18/10
Trans Van Lines overwhelmingly receives negative feedback with the majority of customers explicitly stating they would not hire the company again, despite a few exceptions where customers expressed high satisfaction and intent to reuse their services.
Recent Reviews Mention...
“do not give these people a dime”
“would not hire again”
“worst experience of my moving”
9. Professionalism
Nationwide Average: 8.31/10
Trans Van Lines overwhelmingly receives negative feedback, citing issues such as rudeness, unprofessionalism, and lack of experience, despite a few instances of positive experiences highlighting respectful and professional conduct.
Recent Reviews Mention...
“never met people so terrible”
“performs classic bait and switch”
“rude movers and items were stolen”
10. Conflict Handling
Nationwide Average: 4.07/10
Trans Van Lines consistently demonstrates an unwillingness to address, rectify, or take responsibility for damages, missing items, overcharges, and other customer issues, leading to widespread dissatisfaction and unresolved problems.
Recent Reviews Mention...
“vanishes and doesn't right wrongs”
“gave up after almost a year of trying”
“never apologized or showed remorse”
11. Precision & Care
Nationwide Average: 8.01/10
Trans Van Lines appears to have a significantly negative reputation, with numerous reports of damaged, broken, or mistreated belongings despite a few outliers praising their carefulness.
Recent Reviews Mention...
“damaged several items”
“items were stolen or broken”
“boxes destroyed and items missing”
Customer Insights
Cost: $ 5210.00 from 15 reviews
Local Move Duration: 4 hours from 7 reviews
Interstate Move Duration: 12 days from 52 reviews
Great Crew Members
Vince | Vince was great to work with |
Vince, Vince junior, Javan | Vince, Vince junior, and Javan were incredible and helpful |
Vincent | Vincent and his crew did an excellent job |
Lorraine | only good thing about the company |
Nova | did 85% of the work and was wonderful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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