PODS provides convenient moving and storage solutions for both residential and business customers. With locations across North America, this company makes it easy to get the portable container you need right in your driveway. You can take your time loading your steel-framed box on your schedule, and when you’re done, PODS can deliver it door-to-door to your new home or take it to its local storage center in Daytona, where it will be safe and easily accessible. You can also keep the container as at-home storage. Month-to-month rentals are available, giving you the flexibility to cancel anytime. If you need help loading or unloading, PODS can connect you with local service providers who can do the heavy lifting. It can even help you find a reliable car shipping company to transport your vehicle to your destination, whether you’re moving across town or across the country. For more information about movers in Palm Coast, FL, visit our main city page.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Daytona Beach, Port Orange, Ormond Beach, DeLand, New Smyrna Beach, EdgewaterShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Skip the search and choose from our carefully vetted list of local packing and loading pros.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage is highly regarded for exceptional service and professionalism, despite a few negative reviews regarding customer experience.
Recent Reviews Mention...
“worst company ever & worst customer service”
“Loved the service all around”
“great work by PODS Daytona”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally exhibits reliable and timely service with many customers reporting satisfaction with on-time deliveries and pickups, despite a few instances of delays and miscommunication.
Recent Reviews Mention...
“took too long to wrap things”
“they were not on time”
“everything was fantastic”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is generally perceived as expensive, though a few customers find its pricing to be reasonable and even cheaper than alternatives.
Recent Reviews Mention...
“very overpriced”
“worst $6,000 I have ever spent”
“ended up costing more due to extra hours”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage has shown mixed experiences, with numerous customers praising the clarity, responsiveness, and exceptional customer service, while others have faced significant challenges in effectively communicating with the company.
Recent Reviews Mention...
“she did not listen to anything I was saying”
“never get a straight answer for anything”
“initial communication not effective”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage overwhelmingly fails to honor their original quotes, leading to numerous issues including added unexpected charges and billing discrepancies, although there was a single instance of an issue being rectified with a refund.
Recent Reviews Mention...
“refused to honor my original quote”
“lied about the container size”
“ended up paying for additional, unexpected services”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage generally delights its customers with efficient, quick service, despite an isolated complaint about excessive time taken.
Recent Reviews Mention...
“excessive time taken to perform tasks”
“placed exactly as asked efficiently”
“extremely quick”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage overwhelmingly excels with numerous accounts of professional, courteous, and genuinely friendly interactions, despite a single mention of unhelpfulness without confrontation.
Recent Reviews Mention...
“unwilling to help without confrontation”
“Rafael and Steve were friendly”
“Joe presented himself well”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage overwhelmingly receives positive feedback, with the vast majority of comments expressing satisfaction and a strong propensity to use their services again, despite a small fraction of customers dissatisfied enough to not consider rehiring.
Recent Reviews Mention...
“DO NOT RECOMMEND PODS AT ALL”
“will post a review wherever I can”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage is overwhelmingly commended for their professional, courteous, and efficient service, despite a few noted exceptions.
Recent Reviews Mention...
“lack of professionalism and training”
“Joe was professional”
“drivers were professional”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage exhibits a predominately negative sentiment, with numerous customers reporting a lack of effort to rectify various issues, despite a few instances of satisfactory corrections.
Recent Reviews Mention...
“no effort to rectify the situation”
“error corrected quickly by staff”
“took nearly a month to resolve billing issue”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage demonstrates a generally high-quality service with many customers reporting items arriving in excellent condition, despite a few instances of damage and mishandling reported.
Recent Reviews Mention...
“everything was damaged and slung around”
“items not properly prioritized or secured”
“all items were in great condition, no damage”
Great Crew Members
| Rafael, Steve | both extremely helpful and accommodating |
| Joe | Joe provided impeccable customer service |
| Chris | gave us great suggestions and helped with the POD |
| Not provided | first driver was amazing |
| Chris, Thomas | both ensured pathway to POD was clear and were very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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