United American Moving and Storage is a veteran-owned moving company based in Daytona Beach, Florida. It offers residential and commercial moving services locally and across the country, boasting the largest moving network experience. They offer the assurance of transporting your belongings securely to any residence, business location, or even to another country. Looking for movers in Daytona Beach, FL? United American's services include packing, loading, unloading, unpacking, and both long-term and short-term storage. They provide individualized attention to their customers and pride themselves on their committed customer service and accountability. They uphold the highest standards in the moving business and continuously train their staff to ensure excellence and safety. They also offer a military discount in appreciation of those who have served the country.
United American Moving And Storage
About United American Moving And Storage
Additional Cities Served: Daytona Beach, Port Orange, Ormond Beach, New Smyrna Beach, South Daytona, Flagler BeachShow More >
Moving Services
- Furniture moving
- Home Relocation
- Commercial/Business Relocation
- Packing Services
- Loading and Unloading Services
- Storage Services
- Longdistance Moving
- Local Moving
- Fullservice Moving
- Afterhours Moving (with appointment)
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of United American Moving And Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
United American Moving And Storage is largely praised for its professionalism, reliability, and exceptional service, although it faces criticism from a minority of customers regarding dishonest practices and poor experiences.
Recent Reviews Mention...
“reasons not to use this company”
“experienced professionalism and dedication”
“ensured a flawless delivery of valuable possessions”
2. Punctuality
Nationwide Average: 8.07/10
United American Moving And Storage generally demonstrates a high level of timeliness and promptness, with most customers noting their punctual delivery and arrival, despite a couple of reports of late deliveries.
Recent Reviews Mention...
“accurate delivery timing”
“team was punctual”
“Items were delivered much later than communicated.”
3. Affordability
Nationwide Average: 7.69/10
United American Moving And Storage has mixed reviews, with some customers appreciating the fair and transparent pricing while others criticize the company for significant price increases and hidden fees.
Recent Reviews Mention...
“fair and transparent pricing”
“offering exceptional service without additional charges”
“they didn't charge me a ton of money”
4. Communication
Nationwide Average: 7.53/10
United American Moving And Storage tends to offer transparent, comprehensive, and proactive interactions as reflected by numerous positive assessments, notwithstanding a few critical views on customer service and response quality.
Recent Reviews Mention...
“communication went downhill after fee”
“they gave me all the paperwork I needed”
“no customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
United American Moving And Storage has a mixed reputation with numerous complaints about significant price increases post-quote contrasted by several instances of adhering strictly to the initial quotes and providing clear, upfront pricing.
Recent Reviews Mention...
“overcharged during loading and delivery”
“no unexpected fees, charged as promised”
“price doubled unexpectedly”
6. Speed
Nationwide Average: 8.58/10
United American Moving And Storage is highly commended for their quick and efficient service, notwithstanding a singular complaint about a late delivery.
Recent Reviews Mention...
“moving all my stuff in just under an hour”
“move itself was flawless”
“Delivery was much later than expected.”
7. Friendliness
Nationwide Average: 8.91/10
United American Moving And Storage is overwhelmingly praised for its personnel's professionalism, politeness, and positive attitudes, despite a single report describing negative staff behavior.
Recent Reviews Mention...
“Described as shady individuals.”
“nice people”
“they were highly professional”
8. Will Hire Again
Nationwide Average: 8.18/10
United American Moving And Storage receives strong positive endorsements from many customers for professionalism and service quality, though there is a notable minority of customers who express significant dissatisfaction, particularly with pricing and the overall experience.
Recent Reviews Mention...
“would use ANYONE else”
“highly recommend their services, would hire again”
“Highly recommended for their professionalism and affordability”
9. Professionalism
Nationwide Average: 8.31/10
United American Moving And Storage is overwhelmingly praised for its exceptionally professional, skilled, and efficient team, with only a few isolated reports of unprofessionalism.
Recent Reviews Mention...
“Highly recommended for their professionalism”
“team handled situation with professionalism”
“commending their professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
United American Moving And Storage has mixed but mostly negative feedback, showing a strong discrepancy between customers who received excellent support and those who experienced notable service failures with little to no resolution efforts.
Recent Reviews Mention...
“no one has returned my call despite my efforts”
“Litigation needed due to failure in service.”
“Roxy refused to refund our deposit.”
11. Precision & Care
Nationwide Average: 8.01/10
United American Moving And Storage generally receives high praise for meticulously wrapping and protecting customers' belongings, ensuring minimal damage or loss, despite a few reports of mishandling.
Recent Reviews Mention...
“meticulously wrapped each item, no breakage”
“None of my things got lost”
“they do not handle everything well”
Customer Insights
Cost: $ 1500.00 from 5 reviews
Local Move Duration: 3 hours from 3 reviews
Great Crew Members
Kyle | Kyle was a great salesman |
Daniel, Vladimir | Daniel and Vladimir did an awesome job moving |
James | my sales rep was friendly and honest |
Daniel, Jenny, Arthur, Josh, Henry, Scott | worked really hard, stayed positive, showed dedication |
Dan | misled with vague questions |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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