America First Moving is a family-owned business with over 25 years of nationwide logistic transit experience for both residential and commercial moves. Based in Florida, they have one of the largest networks of onsite movers in the USA and are licensed as a moving broker through the Department of Transportation. They offer long haul moving services, professional packing, and moving services, with pricing based on geometry instead of weight. If you're looking for more options for movers in Miami, FL, our city page provides a comprehensive list. America First Moving's contracts feature flat rates and transparency, and they provide 24/7 support while your items are on route to their new destination.
America First Moving
About America First Moving
Additional Cities Served: Fort Lauderdale, Pompano Beach, West Palm Beach, Boca Raton, Deerfield Beach, Delray BeachShow More >
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Moving Services
- Long Haul Moving Services
- Packing Moving Services
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of America First Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
America First Moving has a polarizing reputation with many customers praising their efficient and professional service, contrasting sharply with a significant number of complaints about dishonesty, additional fees, and poor service experiences.
Recent Reviews Mention...
“they took care of everything and did a great job”
“great experience with the service”
“Their assistance was priceless”
2. Punctuality
Nationwide Average: 8.07/10
America First Moving demonstrates a starkly contrasting experience where a significant number of customers praise the company for being on time and prompt, while another substantial portion reports severe delays and lack of communication.
Recent Reviews Mention...
“They moved with promptness”
“the men were punctual”
“took 2 months to bring things with no contact”
3. Affordability
Nationwide Average: 7.69/10
America First Moving has drawn starkly contrasting views, with numerous complaints about unexpected fees and doubled prices, juxtaposing a cohort of customers extolling surprisingly low costs.
Recent Reviews Mention...
“start adding different types of fees”
“we ended up paying twice the quoted price”
“price nearly doubled just before the move”
4. Communication
Nationwide Average: 7.53/10
America First Moving experiences significant challenges, with numerous reports of dishonesty, lack of information, and unprofessional interactions, despite a minority of customers praising the communication efforts of some staff members.
Recent Reviews Mention...
“no information provided about being a moving broker initially”
“dishonest and changed terms after payment”
“assured by James but never talked to him again”
5. Stick to Prices
Nationwide Average: 5.99/10
America First Moving overwhelmingly fails to uphold their initial quotes, often significantly increasing prices after the fact, despite a few isolated instances of satisfaction reported by customers.
Recent Reviews Mention...
“sold contract to another company”
“price nearly doubled just before the move”
“terms changed after receiving down payment”
6. Speed
Nationwide Average: 8.58/10
America First Moving has a stark divide in customer experiences, with many praising their quick and efficient service, while a significant number of others report extensive delays and inefficiencies.
Recent Reviews Mention...
“moved with efficiency”
“took longer than expected to deliver”
“delayed pickup and slow delivery”
7. Friendliness
Nationwide Average: 8.91/10
America First Moving receives a mix of extremely negative and positive feedback, highlighting experiences of exceptional courtesy and warmth from some staff members, contrasted starkly by numerous instances of rudeness and unprofessionalism from others.
Recent Reviews Mention...
“courtesy was shown”
“they are friendly”
“deceptive and not prioritizing customer service”
8. Will Hire Again
Nationwide Average: 8.18/10
America First Moving receives mixed feedback with a significant number of clients expressing strong loyalty and satisfaction, while a considerable portion has had negative experiences leading to a firm decision against rehiring.
Recent Reviews Mention...
“would hire again”
“we were able to come to an agreement”
“I'm confident in my recommendation of them”
9. Professionalism
Nationwide Average: 8.31/10
America First Moving has received mixed feedback, with numerous complaints about unprofessional conduct and issues with service quality, counterbalanced by several high praises for their professionalism and efficiency.
Recent Reviews Mention...
“company is involved in fraudulent activities”
“unprofessional broker not a moving company”
“rude and inappropriate most recent person I talked with”
10. Conflict Handling
Nationwide Average: 4.07/10
America First Moving overwhelmingly demonstrates a lack of effort or concern for resolving issues, with the majority of customers reporting no attempts made to address or rectify their grievances, despite a few instances where problems were ultimately addressed.
Recent Reviews Mention...
“working towards a claim process”
“no real effort made to resolve issues”
“had to fight to get my deposit back”
11. Precision & Care
Nationwide Average: 8.01/10
America First Moving has demonstrated a diverse experience where many customers praised their meticulous and careful approach to packing and transporting belongings, while a notable number of reviews cited significant damage and mishandling of items, indicating inconsistency in service quality.
Recent Reviews Mention...
“packed all of my belongings carefully”
“carefully packed our art pieces”
“valuable china and massive, hefty furniture were packed and moved with extra care”
Customer Insights
Cost: $ 5465.00 from 38 reviews
Local Move Duration: 4 hours from 3 reviews
Interstate Move Duration: 7 days from 21 reviews
Great Crew Members
Everyone | did such a great job at work |
Daniel, Jack | Daniel and Jack brought our art pieces without problems |
Mathew | Mathew quickly responded to an urgent move |
Will | Will took care of everything for us |
James | James made sure our needs were taken care of |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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