When you're looking for movers in Boca Raton, FL, consider the services of Perennial Van Lines. This moving broker specializes in providing comprehensive moving solutions. You can count on their highly trained and seasoned staff that can match you with a professional who can cater to every specific requirement you might have. Whether you need full-service expert packing services, tailor-made crating, interim storage, or unpacking at your new dwelling, Perennial Van Lines aims to connect you with a reliable carrier that will provide attention to your needs from the beginning till the end. This company takes extra steps to ensure its movers use superior quality packing materials. If you have special items to move, like pianos or motorcycles, they can even guide you to movers with particular expertise in moving such items.
Perennial Van Lines
About Perennial Van Lines
Additional Cities Served: Boynton Beach, Delray Beach, Parkland, Loxahatchee Groves, Haverhill, Ocean RidgeShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Corporate Moving
- Packing + Unpacking
- Relocation
- Storage
- Auto Transportation
- National Mobility & Relocation Solution
- Personal Moving Coordinator
- Price Plus Promise
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Perennial Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Perennial Van Lines is perceived negatively due to accusations of being a scam, delivering poor customer service, and providing unsatisfactory experiences that include misquoting, overcharging, and damaging items.
Recent Reviews Mention...
“meticulous attention to detail by crew”
“reliable service made process stress-free”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Perennial Van Lines consistently fails to meet expectations, with numerous reports of significant delays and unreliability.
Recent Reviews Mention...
“they were prompt at pickup”
“never showed up on schedule”
“reliable and punctual”
3. Affordability
Nationwide Average: 7.69/10
Perennial Van Lines is highly criticized for misquoting services, excessively increasing prices beyond quotes, and generally leaving customers feeling scammed and ripped off.
Recent Reviews Mention...
“price doubled from the original quote”
“more affordable than expected”
“responded with the best quote”
4. Communication
Nationwide Average: 7.53/10
Perennial Van Lines consistently fails to offer clear, helpful, and respectful interactions, leading to widespread dissatisfaction among customers.
Recent Reviews Mention...
“reassured me during the move”
“communication through Google Translate, hard to understand”
“very rude and liars”
5. Stick to Prices
Nationwide Average: 5.99/10
Perennial Van Lines consistently fails, as evidenced by numerous reports of misquoting, unfair estimate changes, significant price increases before and during moves, and multiple instances of not honoring their original quotes.
Recent Reviews Mention...
“price doubled at pick up”
“no hidden charges”
“had to pay much more than our quote”
6. Speed
Nationwide Average: 8.58/10
Perennial Van Lines consistently disappointed customers with their slow pace and tendency to overcharge.
Recent Reviews Mention...
“very quick move”
“took too long for the overall process”
“moved efficiently”
7. Friendliness
Nationwide Average: 8.91/10
Perennial Van Lines generally displays poor customer service, involving rude interactions and unprofessional behavior, with a rare exception of one positive experience.
Recent Reviews Mention...
“moving crew was courteous”
“courteous throughout the move”
“very rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Perennial Van Lines overwhelmingly encounters customers who would not consider using their services again, citing reasons ranging from scams and poor service to unprofessionalism and distrust.
Recent Reviews Mention...
“would hire again because of stress-free process”
“would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Perennial Van Lines has been consistently criticized for having an unprofessional team, involving issues with rudeness, poor furniture handling, unprofessional communication, and inappropriate behavior during breaks.
Recent Reviews Mention...
“crew was courteous indicating professionalism”
“crew was professional”
“crew was not professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Perennial Van Lines consistently fails to address and rectify customer complaints, ranging from not refunding deposits to not reimbursing for damages and generally leaving their customers in distressing situations without aid.
Recent Reviews Mention...
“no effort to resolve the issues correctly”
“didn't address damaged piano issue”
“did not address my damaged items claim”
11. Precision & Care
Nationwide Average: 8.01/10
Perennial Van Lines consistently demonstrates negligence, leading to damaged furniture, scraped and dented items, shattered possessions, and even property disrespect.
Recent Reviews Mention...
“ensured every item was carefully packed and transported”
“careful with our belongings”
“sentimental items were handled with the utmost consideration”
Customer Insights
Cost: $ 4022.00 from 34 reviews
Local Move Duration: 4 hours from 4 reviews
Interstate Move Duration: 21 days from 33 reviews
Great Crew Members
Lauren, Arielle | Lauren was very responsive and patient, Arielle was kind and thorough |
SGI | fabulous and very hard workers |
Zack | quickly explained the process and provided excellent service |
Wendy | does a great job coordinating her team |
Lauren | helped make the move easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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