Black Swan Moving is a professional, locally-owned moving company based in Altamonte Springs, Florida. They provide both residential and commercial moving services locally and nationwide. Established on the principle of making moving a quick, painless, and stress-free experience, their team is committed to delivering high-quality, transparent, and affordable services tailored to clients' specific needs. In addition to packing, loading, unloading, and unpacking services, Black Swan Moving also offers secure, climate-controlled storage solutions. If you are looking for a dedicated moving service in the local area, they are a trusted choice for those in need of reliable moving services in Central Florida. With a track record of excellent customer satisfaction, they remain a dependable choice for many.
Black Swan Moving
Ranked Top 10 Best Movers in Orlando, FL
About Black Swan Moving
Additional Cities Served: Palm Bay, Lakeland, Deltona, Palm Coast, Melbourne, Daytona BeachShow More >
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Moving Services
- Local Moving
- Long Distance Moving
- Packing and Unpacking Service
- Storage Services
Florida Moving License
Registered
Last Checked: 01/17/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Black Swan Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Black Swan Moving excels in providing professional, efficient, and highly praised services for a smooth and pleasant moving experience, highlighted by their exceptional scheduling, follow-up, and diligent work by movers, making them a highly recommended choice.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“Scheduling was easy and follow-up was great”
2. Punctuality
Nationwide Average: 8.07/10
Black Swan Moving consistently demonstrates exceptional timeliness, with repeated praises for their on-schedule arrivals and efficient handling of schedules.
Recent Reviews Mention...
“arrived within the promised time”
“arrived within the promised time”
“they were punctual”
3. Affordability
Nationwide Average: 7.69/10
Black Swan Moving is highly praised for its reasonable rates, fair pricing, and the absence of unexpected or hidden fees, making it a cost-effective choice among customers.
Recent Reviews Mention...
“Charge was very reasonable”
“Incredible rates”
“charges are very fair for the work they did”
4. Communication
Nationwide Average: 7.53/10
Black Swan Moving excels with consistently high praise for their responsiveness, professionalism, and overall exceptional customer service, despite a single report of rudeness.
Recent Reviews Mention...
“great customer service over the phone, minor callback delay”
“great customer service over the phone”
“office did great following up”
5. Stick to Prices
Nationwide Average: 5.99/10
Black Swan Moving is highly praised for their accuracy and fairness, with almost all customers reporting costs as expected without hidden fees, despite one noted exception regarding an unexpected "travel fee."
Recent Reviews Mention...
“paid less than quoted price”
“their estimate was extremely fair and accurate”
“on budget means they stuck to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Black Swan Moving consistently demonstrates efficient, quick, and careful moving services, ensuring moves are completed smoothly and in record time without wasting any effort.
Recent Reviews Mention...
“efficient and quick move”
“efficient and quick move”
“fast but careful movers”
7. Friendliness
Nationwide Average: 8.91/10
Black Swan Moving consistently demonstrates exceptional warmth and professionalism, with numerous reviews highlighting the crew's cheerful, accommodating nature, and overall pleasant demeanor.
Recent Reviews Mention...
“very friendly crew members”
“very friendly crew”
“Jerry and Justin were helpful and kind”
8. Will Hire Again
Nationwide Average: 8.18/10
Black Swan Moving demonstrates exceptional satisfaction among customers, with repeated commendations for their quality service and numerous intentions expressed to use their services again.
Recent Reviews Mention...
“recommend this company and would hire again”
“recommend this company and would hire again”
“Thank you for making moving day less stressful”
9. Professionalism
Nationwide Average: 8.31/10
Black Swan Moving consistently demonstrates high levels of professionalism, skill, and efficiency, with repeated commendations for their positive attitude, expert handling of furniture, and courteous service throughout every aspect of the moving process.
Recent Reviews Mention...
“showed high professionalism and skill”
“crew was very professional”
“showed up ready to work with a positive attitude”
10. Conflict Handling
Nationwide Average: 4.07/10
Black Swan Moving consistently goes above and beyond, making every effort to ensure that any delays or issues are promptly addressed and resolved, ensuring customer satisfaction.
Recent Reviews Mention...
“made every effort to get the move going after delay”
“Went above and beyond expectations.”
“everything arrived perfectly, implying issues were handled”
11. Precision & Care
Nationwide Average: 8.01/10
Black Swan Moving demonstrates exceptional dedication and precision, ensuring every customer's belongings, from fragile items to heavy furniture, are moved safely and efficiently without any damage.
Recent Reviews Mention...
“nothing was damaged, impressive effort”
“nothing was damaged”
“took great care of my belongings”
Customer Insights
Local Move Duration: 9 hours from 4 reviews
Great Crew Members
| Bryant,Jerry | Bryant was very efficient, both were friendly and hardworking |
| Bryant, Jerry | Bryant wrapped items quickly, Jerry was efficient |
| Jerry,Justin | Jerry and Justin were helpful and kind, took great care of belongings |
| Bryant,Cordell | took such good care of me and were very friendly |
| Amber,Bryant | Amber was responsive, Bryant helped with scheduling |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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