Bekins of South Florida is a moving company with over 50 years of experience, serving the Ft Lauderdale, Miami, and West Palm Beach areas. They specialize in full-service local, long-distance, and international moving, including all packing and crating needs. The company also has a commercial division for office and industrial relocations. Known for its commitment to quality and customer satisfaction, Bekins of South Florida offers services like full-service packing and unpacking, custom crating, and specialty packing for sensitive electronics in Miami, FL. Notably, they also provide a No Excuse Price (NEP) for a guaranteed price quote that will not change at delivery.
Bekins of South Florida
About Bekins of South Florida
Additional Cities Served: Hialeah, Miami Beach, Doral, Wellington, Coral Gables, Cutler BayShow More >
Moving Services
- Residential Move
- Commercial Move
- International Move
- Storage
- Packing Services
- Fullservice packing and unpacking
- Custom crating
- Specialty packing for sensitive electronics (home & business)
- Wardrobe cartons
- Dishpacks
Florida Moving License
Registered
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Summarized Review of Bekins of South Florida
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.43/10
Nationwide Average: 8.44/10
Bekins of South Florida receives mixed reviews, with several customers touting exceptional service and experiences, while a significant number express dissatisfaction due to poor communication, damage to items, and other negative outcomes.
Recent Reviews Mention...
“Bekins of South Florida provides a 10/10 service”
“The service we received was 10/10”
“high cost but overall positive experiences”
2. Punctuality
7.58/10
Nationwide Average: 8.07/10
Bekins of South Florida displays a mixed track record with numerous reports of on-time arrivals counterbalanced by significant instances of lateness and missed appointments.
Recent Reviews Mention...
“arrived on time for both moves”
“they showed up on time”
“they were on time”
3. Affordability
6.08/10
Nationwide Average: 7.69/10
Bekins of South Florida receives mixed reviews, with several complaints about high and unexpected costs, but also praise for competitive pricing and fair storage rates.
Recent Reviews Mention...
“despite having the highest cost”
“worth every cent”
“final invoice slightly less than estimate”
4. Communication
5.6/10
Nationwide Average: 7.53/10
Bekins of South Florida experiences significant challenges, with numerous instances of poor follow-through, unresponsiveness, and difficulties in maintaining effective dialogue, although there are a few accounts of exceptional communication efforts from certain staff members.
Recent Reviews Mention...
“team is highly responsive”
“some confusion about the date of delivery”
“easy to work with and not high pressure”
5. Stick to Prices
3.84/10
Nationwide Average: 5.99/10
Bekins of South Florida frequently receives criticism for unexpected price increases and a lack of transparency, although there are isolated instances where they have honored their initial quotes.
Recent Reviews Mention...
“lack of transparency in services and costs”
“final invoice slightly less than estimate”
“tried to charge more after providing a not-to-exceed estimate”
6. Speed
7.99/10
Nationwide Average: 8.58/10
Bekins of South Florida has a mixed reputation with many clients praising their quick and efficient service, while others express dissatisfaction over delays and insufficient staffing.
Recent Reviews Mention...
“very quick and efficient”
“unloaded our truck very expeditiously”
“extremely efficient”
7. Friendliness
8.76/10
Nationwide Average: 8.91/10
Bekins of South Florida demonstrates generally high levels of positive, polite, and personable interactions, though not without a few instances of negativity and dissatisfaction.
Recent Reviews Mention...
“cordial and very professional”
“overall amazing service for Miami”
“crew was professional packing up but not delivering”
8. Will Hire Again
6.79/10
Nationwide Average: 8.18/10
Bekins of South Florida receives mixed feedback with a notable divide between customers who express strong loyalty and satisfaction and those who express significant dissatisfaction and reluctance to use their services again.
Recent Reviews Mention...
“cannot recommend them enough”
“made us feel comfortable with the decision to go with Bekins”
“would not hire again due to unprofessional response”
9. Professionalism
7.56/10
Nationwide Average: 8.31/10
Bekins of South Florida exhibits a mixed but predominantly positive record, with numerous instances of commendable professionalism and efficiency, alongside notable critiques concerning training and conduct.
Recent Reviews Mention...
“very professional”
“Marcelino was very knowledgeable, movers were friendly”
“professional packing but unprofessional delivery response”
10. Conflict Handling
1.29/10
Nationwide Average: 4.07/10
Bekins of South Florida demonstrably lacks in effectively addressing and resolving customer complaints and issues, as indicated by numerous reports of unresolved problems and dissatisfaction with the company's response to damage, loss, and service failures.
Recent Reviews Mention...
“needed intervention to solve an unfinished job”
“still waiting to speak with management after two months”
“claims department did not address the issue”
11. Precision & Care
6.43/10
Nationwide Average: 8.01/10
Bekins of South Florida has received mixed reviews with several customers expressing satisfaction with their careful handling and professionalism, while a significant number of others report damages and negligent treatment of their belongings.
Recent Reviews Mention...
“very mindful and careful with their tasks”
“didn't tear up my furniture or any of the walls”
“move was perfectly smooth”
Customer Insights
Cost: $ 4169.00 from 3 reviews
Local Move Duration: 5.5 hours from 4 reviews
Interstate Move Duration: 7 days from 7 reviews
Great Crew Members
| Mars Hernandez,leader | Mars made process easy, leader great to work with |
| Marcelino | Marcelino was very knowledgeable which made the process stress-free |
| Tracey | Tracey helped identify a solution |
| Mars, Bryan | Mars was thorough and friendly, Bryan was great |
| Brian | crew member Brian deserved praise for being amazing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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