Bekins is a national moving company with over 300 locations throughout the United States. Having started in 1891 with just three horse-drawn carriages it is now a nationwide mover with a location in Fort Lauderdale, Florida that serves Miami, West Palm Beach, and the rest of South Florida with local and long-distance moving services. It has over 50 years of local experience in this part of Florida and offers full-service relocations whether you are moving to or from a small home or relocating a large business. In fact, Bekins has a commercial division specifically for office and industrial relocations along with a nationwide network that can get you from coast to coast. For other options, you might also want to have a look at movers in Fort Lauderdale, FL.
Bekins of South Florida
About Bekins of South Florida
Additional Cities Served: Pembroke Pines, Coral Springs, Pompano Beach, West Palm Beach, Davie, Boca RatonShow More >
Moving Services
- Residential Move
- Commercial Move
- International Move
- Storage
- Packing Services
- Fullservice packing and unpacking
- Custom crating
- Specialty packing for sensitive electronics
- Wardrobe cartons
- Dishpacks
Florida Moving License
Registered
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Summarized Review of Bekins of South Florida
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bekins of South Florida generally receives high praise for professional and smooth moving experiences, though a few customers report severe dissatisfaction and issues with service and handling.
Recent Reviews Mention...
“service we received was 10/10”
“they did a professional job when we packed up”
“amazing work by the movers”
2. Punctuality
Nationwide Average: 8.07/10
Bekins of South Florida generally receives high praise for being on time or early, though there are notable instances of significant delays and no-shows.
Recent Reviews Mention...
“arrived on time for both moves”
“they were on time”
“extremely timely”
3. Affordability
Nationwide Average: 7.69/10
Bekins of South Florida has mixed reviews with many customers finding their services cost-effective and under budget, while a significant number report significant price increases and charges above quoted prices.
Recent Reviews Mention...
“arrived under budget”
“very smooth and efficient at a great price”
“cost effective for the care they provide”
4. Communication
Nationwide Average: 7.53/10
Bekins of South Florida experiences a mixed range of feedback, showcasing significant variance in customer experiences, with several instances of exceptional coordination and responsiveness contrasted by numerous reports of unresponsiveness, miscommunications, and challenges in initiating contact.
Recent Reviews Mention...
“uninformed unless calls were initiated”
“Chris was exceptional in coordinating the move”
“Was very detailed oriented and efficient”
5. Stick to Prices
Nationwide Average: 5.99/10
Bekins of South Florida has received mixed feedback, with numerous customers expressing dissatisfaction over significant discrepancies between initial quotes and final charges, though there are also reports of adherence to original estimates and fair pricing.
Recent Reviews Mention...
“changes in delivery dates”
“delivered on all promise”
“got a bill for the balance which is 1000’s”
6. Speed
Nationwide Average: 8.58/10
Bekins of South Florida generally provides quick and efficient moving services, despite a few reports of delays and understaffing.
Recent Reviews Mention...
“arrived ahead of schedule”
“move was very smooth and efficient”
“pick up was fast and quick”
7. Friendliness
Nationwide Average: 8.91/10
Bekins of South Florida is overwhelmingly described as polite, courteous, and going above and beyond in providing friendly and professional service, with a few isolated incidents of rude behavior noted.
Recent Reviews Mention...
“physical movers were efficient and friendly”
“they were polite”
“gentlemen during move out very polite”
8. Will Hire Again
Nationwide Average: 8.18/10
Bekins of South Florida receives a mix of emphatically positive feedback praising their service and recommending them for future use, alongside a notable number of dissatisfied voices that express strong reluctance or outright refusal to hire the company again due to various negative experiences.
Recent Reviews Mention...
“amazing service makes me want to hire again”
“driver told me "that's your problem"”
“would definitely use Bekins again”
9. Professionalism
Nationwide Average: 8.31/10
Bekins of South Florida generally receives commendations for their professionalism, efficiency, and detailed-oriented service, despite some criticisms focusing on unprofessionalism and lack of training among a few crew members.
Recent Reviews Mention...
“crew did a professional job packing, but driver was unprofessional”
“crew functioned as a well-oiled machine”
“polite and professional crew during move out”
10. Conflict Handling
Nationwide Average: 4.07/10
Bekins of South Florida is overwhelmingly criticized for poor responses to damages and losses, providing insufficient compensation, and generally failing to adequately resolve customer complaints or make amends for their service failures.
Recent Reviews Mention...
“claims department is as bad as their moving services”
“refusing to pay for damages they caused”
“no resolution or response provided for missing items”
11. Precision & Care
Nationwide Average: 8.01/10
Bekins of South Florida has received mixed reviews, with several customers praising their meticulousness and careful handling, while a significant number encountered issues with damaged or mishandled belongings.
Recent Reviews Mention...
“gentlemen were extremely polite and careful”
“damaged all of my belongings”
“took great care of me and my family”
Customer Insights
Cost: $ 11243.00 from 5 reviews
Local Move Duration: 6 hours from 8 reviews
Interstate Move Duration: 10 days from 9 reviews
Great Crew Members
Marcelino | Marcelino was very knowledgeable and helpful |
Tracey | Tracey helped identify a local company to lift the furniture |
Jhonnatan | crew were amazing, polite, and hard workers |
Chris | Chris was exceptional and very friendly |
Chris | Chris made us feel like family and provided a great experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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