With nearly 25 years in business, PODS Moving & Storage has been revolutionizing the moving and storage industry with their portable storage containers and PODZILLA hydraulic system. The company provides flexibility, adjustable scheduling, and built-in storage with personalized solutions tailored to unique moving and storage needs. Services include multiple container sizes, city service, packing supplies, car shipping, and connections to trusted local labor providers. Not only does the company serve customers locally and internationally with locations across the United States, Canada, Australia and the United Kingdom, but it also plays a vital part of the movers in Fort Lauderdale, FL community. With the completion of over 6 million moves, PODS Moving & Storage continues to fulfill its mission in helping people and businesses with their moving and storage solutions.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Davie, Plantation, Lauderhill, Tamarac, Coconut Creek, MargateShow More >
Moving Services
- Residential Moving
- Business Moving
- Local Moving
- LongDistance Moving
- Storage Services
- OnSite Storage
- Storage at PODS Facilities
- Packing & Loading Assistance
- Moving Supplies Delivery
- Car Shipping Service
Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally receives high praise for its services, including the professionalism and efficiency of its movers, although there are occasional criticisms regarding customer service and specific issues with deliveries and pod conditions.
Recent Reviews Mention...
“great work by movers”
“Seamless experience implies great quality”
“Perfect service experienced”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally delivers and picks up on time, though there have been notable instances where they failed to meet their scheduled commitments or communicate adequately about delays.
Recent Reviews Mention...
“delivery and pick-up within the time promised”
“the driver had a hard time parking and left”
“timely service”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage generally receives positive feedback for its value and cost-effectiveness, though there are notable mentions of unexpected costs and several instances of dissatisfaction regarding pricing.
Recent Reviews Mention...
“no hidden charges”
“Worth every penny implies very affordable”
“incidental costs not acknowledged or compensated”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences a split in customer perceptions, with many praising their responsiveness and helpfulness, while a significant number of others face challenges in reaching customer service, encountering miscommunications, and receiving inconsistent information.
Recent Reviews Mention...
“Super easy to change pick up and drop off days”
“no one from the call center had answers”
“extremely helpful, friendly and courteous during delivery and pick up”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage often falls short, with numerous complaints about unexpected charges, hidden fees, and a lack of follow-through on quoted pricing promises.
Recent Reviews Mention...
“no hidden charges”
“created multiple cases with no follow-up”
“charged multiple times after being paid in full”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage consistently provides quick and efficient service, ensuring a fast move and rapid switch-outs.
Recent Reviews Mention...
“Quick and easy for sure”
“Quickest move I've ever had”
“Switch out done in less than 30 minutes.”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives high praise for their employees' nice, helpful, and courteous attitudes, despite a few negative experiences.
Recent Reviews Mention...
“employees were very nice”
“extremely helpful, friendly and courteous during delivery and pick up”
“these guys are absolute clowns”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage generally receives strong endorsements for repeat service, despite a notable minority of customers expressing dissatisfaction and a refusal to use or recommend their services again.
Recent Reviews Mention...
“Will use next time”
“recommend this company and would hire again”
“Wouldn't think of using any other service”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives high praise for their professionalism, skill, and respectful behavior, despite a few significant criticisms regarding unprofessional conduct and mismanagement.
Recent Reviews Mention...
“they were very professional”
“thank them for their professionalism”
“mismanagement led to numerous issues”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage overwhelmingly displays a consistent failure to effectively address and resolve customer complaints and issues, with numerous accounts of unrectified financial discrepancies, ignored complaints, and overall dissatisfaction with resolution efforts.
Recent Reviews Mention...
“still investigating after 2 months with no resolution”
“did not attempt to rectify the financial issue.”
“reps don't correct or deal with my complaints”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage generally ensures the safety and integrity of belongings, though experiences can vary with some instances of damage and shifting reported.
Recent Reviews Mention...
“only a few glasses broke, not too bad”
“pod leaked on two pieces of furniture”
“they broke my furniture”
Customer Insights
Cost: $ 874.00 from 9 reviews
Great Crew Members
Ken, Peter | Ken showed pure professionalism, Peter approved request quickly |
Lashon | extremely professional, courteous, and respectful |
Mike | made our experience quick and easy |
Christopher Harris | Driver was extremely friendly and accommodating. |
Christopher Harris | did an amazing job with the delivery |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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