Van Lines Inc. is a professional moving company offering long-distance moving services across the United States. With over 300 carriers in their network, they can accommodate moves of any size or distance. Their team prioritizes customer service, innovation, and adherence to federal highway safety regulations. Van Lines Inc. provides services ranging from full packing and unpacking to do-it-yourself moving and storage options. A consultant will work with you to create a custom plan tailored to your specific needs and concerns. For a quick and accurate moving quote, customers can call or fill out the form on their website. If you're looking for more moving options, check out fort Lauderdale, FL moving services.
Van Lines Inc.
About Van Lines Inc.
Additional Cities Served: Pembroke Pines, Hollywood, Miramar, Davie, Sunrise, PlantationShow More >
Moving Services
- Long distance moving
- Fullservice moving
- Doityourself moving
- Moving and storage
- Packing services
- Furniture placement
- Onsite moves
- Interstate moving
- Custom tailored moving plans
- Transporting valuables
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Van Lines Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Van Lines Inc. is generally perceived positively for their professionalism and efficient moving services, though a notable minority of reviews highlight serious issues with service quality, integrity, and customer satisfaction.
Recent Reviews Mention...
“very professional people working very hard”
“VanLines Inc. did an excellent job”
“team is amazing and move was easy”
2. Punctuality
Nationwide Average: 8.07/10
Van Lines Inc. displays a mixed record, with numerous instances of on-time or early arrivals counterbalanced by significant delays and missed schedules.
Recent Reviews Mention...
“delivered on time with no damage”
“the carrier arrived on time”
“showed up early on the moving day”
3. Affordability
Nationwide Average: 7.69/10
Van Lines Inc. receives mixed reviews with several customers praising its competitive pricing and discounts, yet a notable number report dissatisfaction due to significantly higher final charges than initially quoted.
Recent Reviews Mention...
“received an additional discount as repeat customer”
“great value on the quote”
“ended up paying almost double the initial contract”
4. Communication
Nationwide Average: 7.53/10
Van Lines Inc. appears to have a polarized performance with numerous customers praising their constant updates and excellent customer service, while a significant minority reports severe issues with responsiveness and honesty, leading to dissatisfaction.
Recent Reviews Mention...
“they were in touch throughout the entire experience”
“Followed up with me for quotes”
“kept in close contact throughout the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Van Lines Inc. appears to struggle, with numerous customers citing unexpected fees and a significant discrepancy between the initial quotes and final charges.
Recent Reviews Mention...
“price never changed from the original quote”
“hidden charges are unethical and contrary to agreement”
“initial contract was $3000 but I ended up paying $6000”
6. Speed
Nationwide Average: 8.58/10
Van Lines Inc. generally receives praise for their quick and efficient service, though a few customers have reported significant delays and slow delivery times.
Recent Reviews Mention...
“Worked fast on getting belongings protected”
“worked fast, efficient team”
“got to work immediately”
7. Friendliness
Nationwide Average: 8.91/10
Van Lines Inc. generally receives high praise for the pleasant and professional demeanor of their crews, despite a few instances of rudeness and unprofessionalism.
Recent Reviews Mention...
“crew was hard-working and pleasant”
“Teenager and inexperienced help, not enough crew”
“they introduced themselves and set about their job quietly and efficiently”
8. Will Hire Again
Nationwide Average: 8.18/10
Van Lines Inc. mostly receives high praise for their services, with the vast majority of customers expressing a strong desire to rehire or recommend them, despite a few reports of dissatisfaction and negative experiences.
Recent Reviews Mention...
“would hire again”
“would be calling VanLines Inc. for a repeat performance”
“highly recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Van Lines Inc. generally receives high praise for their professionalism and competence, despite a notable number of complaints regarding instances of unprofessional behavior and conduct.
Recent Reviews Mention...
“conducted themselves professionally”
“were very professional”
“Movers were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Van Lines Inc. shows a mixed but predominantly negative approach, with a handful of customers appreciating their efforts to resolve issues while the majority criticize their lack of responsiveness and failure to take responsibility for damages and poor service.
Recent Reviews Mention...
“honest and did a good job at a fair price”
“customer service reimbursed us for the extra”
“failed to reassemble furniture and uphold the contract”
11. Precision & Care
Nationwide Average: 8.01/10
Van Lines Inc. generally provides careful and respectful service towards customers' belongings, though there are notable instances of damage and dissatisfaction.
Recent Reviews Mention...
“the furniture arrived in perfect conditions”
“No damages”
“very thorough with protective wraps and blankets”
Customer Insights
Cost: $ 4474.00 from 8 reviews
Interstate Move Duration: 8 days from 8 reviews
Great Crew Members
Julie | Julie was particularly helpful |
Julie | coordinated move from start to finish |
Dennis | Dennis can "sell" |
Joseph | did a face time to give an estimate |
Eric Jones | gave a good initial impression |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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