Van Lines Inc.

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based on 522+ data points
Circle Info

About Van Lines Inc.

Van Lines Inc. is a professional moving company offering long-distance moving services across the United States. With over 300 carriers in their network, they can accommodate moves of any size or distance. Their team prioritizes customer service, innovation, and adherence to federal highway safety regulations. Van Lines Inc. provides services ranging from full packing and unpacking to do-it-yourself moving and storage options. A consultant will work with you to create a custom plan tailored to your specific needs and concerns. For a quick and accurate moving quote, customers can call or fill out the form on their website. If you're looking for more moving options, check out fort Lauderdale, FL moving services.

Moving Services

  • Long distance moving
  • Fullservice moving
  • Doityourself moving
  • Moving and storage
  • Packing services
  • Furniture placement
  • Onsite moves
  • Interstate moving
  • Custom tailored moving plans
  • Transporting valuables
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1151019

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Van Lines Inc.

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.23/10

Nationwide Average: 8.44/10

Comment Dots

Van Lines Inc. is generally perceived positively for their professionalism and efficient moving services, though a notable minority of reviews highlight serious issues with service quality, integrity, and customer satisfaction.

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Recent Reviews Mention...

very professional people working very hard

VanLines Inc. did an excellent job

team is amazing and move was easy

2. Punctuality

6.4/10

Nationwide Average: 8.07/10

Comment Dots

Van Lines Inc. displays a mixed record, with numerous instances of on-time or early arrivals counterbalanced by significant delays and missed schedules.

Reviews Mention icon

Recent Reviews Mention...

delivered on time with no damage

the carrier arrived on time

showed up early on the moving day

3. Affordability

5.64/10

Nationwide Average: 7.69/10

Comment Dots

Van Lines Inc. receives mixed reviews with several customers praising its competitive pricing and discounts, yet a notable number report dissatisfaction due to significantly higher final charges than initially quoted.

Reviews Mention icon

Recent Reviews Mention...

received an additional discount as repeat customer

great value on the quote

ended up paying almost double the initial contract

4. Communication

6.04/10

Nationwide Average: 7.53/10

Comment Dots

Van Lines Inc. appears to have a polarized performance with numerous customers praising their constant updates and excellent customer service, while a significant minority reports severe issues with responsiveness and honesty, leading to dissatisfaction.

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Recent Reviews Mention...

they were in touch throughout the entire experience

Followed up with me for quotes

kept in close contact throughout the move

5. Stick to Prices

3.89/10

Nationwide Average: 5.99/10

Comment Dots

Van Lines Inc. appears to struggle, with numerous customers citing unexpected fees and a significant discrepancy between the initial quotes and final charges.

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Recent Reviews Mention...

price never changed from the original quote

hidden charges are unethical and contrary to agreement

initial contract was $3000 but I ended up paying $6000

6. Speed

7.35/10

Nationwide Average: 8.58/10

Comment Dots

Van Lines Inc. generally receives praise for their quick and efficient service, though a few customers have reported significant delays and slow delivery times.

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Recent Reviews Mention...

Worked fast on getting belongings protected

worked fast, efficient team

got to work immediately

7. Friendliness

7.51/10

Nationwide Average: 8.91/10

Comment Dots

Van Lines Inc. generally receives high praise for the pleasant and professional demeanor of their crews, despite a few instances of rudeness and unprofessionalism.

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Recent Reviews Mention...

crew was hard-working and pleasant

Teenager and inexperienced help, not enough crew

they introduced themselves and set about their job quietly and efficiently

8. Will Hire Again

6.75/10

Nationwide Average: 8.18/10

Comment Dots

Van Lines Inc. mostly receives high praise for their services, with the vast majority of customers expressing a strong desire to rehire or recommend them, despite a few reports of dissatisfaction and negative experiences.

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Recent Reviews Mention...

would hire again

would be calling VanLines Inc. for a repeat performance

highly recommend them

9. Professionalism

6.73/10

Nationwide Average: 8.31/10

Comment Dots

Van Lines Inc. generally receives high praise for their professionalism and competence, despite a notable number of complaints regarding instances of unprofessional behavior and conduct.

Reviews Mention icon

Recent Reviews Mention...

conducted themselves professionally

were very professional

Movers were very professional

10. Conflict Handling

3.22/10

Nationwide Average: 4.07/10

Comment Dots

Van Lines Inc. shows a mixed but predominantly negative approach, with a handful of customers appreciating their efforts to resolve issues while the majority criticize their lack of responsiveness and failure to take responsibility for damages and poor service.

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Recent Reviews Mention...

honest and did a good job at a fair price

customer service reimbursed us for the extra

failed to reassemble furniture and uphold the contract

11. Precision & Care

7.02/10

Nationwide Average: 8.01/10

Comment Dots

Van Lines Inc. generally provides careful and respectful service towards customers' belongings, though there are notable instances of damage and dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

the furniture arrived in perfect conditions

No damages

very thorough with protective wraps and blankets

Customer Insights icon

Customer Insights

Cost: $ 4474.00 from 8 reviews


Interstate Move Duration: 8 days from 8 reviews

Great Crew Members icon

Great Crew Members

JulieJulie was particularly helpful
Juliecoordinated move from start to finish
DennisDennis can "sell"
Josephdid a face time to give an estimate
Eric Jonesgave a good initial impression
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Van Lines Inc.

Location
2901 Stirling Rd Unit 209, Fort Lauderdale, FL, 33312
Phone
(800) 500-9679
Link
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