Established in Jacksonville over a century ago, Suddath Relocation Systems has grown from humble beginnings to a $600-million transportation and logistics company with 2,000 employees, serving 180 countries. With 16 locations across the country, it expanded in Miami in 1952, helping families and businesses with their local, national, and international moves. With experience, expertise, and positive reviews under its belt, the family-owned and operated company performs 80,000 moves every year, offering a wide array of services. From door-to-door moving solutions, white-glove moving, and storage services to logistics management, commercial and employee relocations, Suddath Relocation Systems is the service provider you need for your Miami, FL relocation needs.
Suddath Relocation Systems
About Suddath Relocation Systems
Additional Cities Served: Hialeah, Pembroke Pines, Miramar, Miami Gardens, Miami Beach, WestonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- International Moving
- Commercial Moving
- Employee Relocation
- Piano Moving
- WhiteGlove Moving
- Packing Services
- Custom Crating
- Storage Services
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Suddath Relocation Systems
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Suddath Relocation Systems appears to garner mixed reviews, with several customers expressing dissatisfaction with their experiences, though a majority reflect highly positive sentiments, praising the company's professionalism and service quality.
Recent Reviews Mention...
“best moving experience yet”
“Absolutely terrible service.”
“this is by far is the best group”
2. Punctuality
Nationwide Average: 8.07/10
Suddath Relocation Systems generally receives positive feedback for arriving on time, though there are notable instances of significant delays and logistical issues.
Recent Reviews Mention...
“Move was delayed”
“Long wait to get loaded indicates they were not punctual.”
“delivery was three hours late”
3. Affordability
Nationwide Average: 7.69/10
Suddath Relocation Systems has mixed feedback, showcasing extreme satisfaction from a customer who paid less than the estimate, while the majority express dissatisfaction due to high prices and a disparity between costs and service quality.
Recent Reviews Mention...
“quote was very competitive”
“move was less than the estimate”
“estimate far above expectations, indicating high cost”
4. Communication
Nationwide Average: 7.53/10
Suddath Relocation Systems generally offers exceptional customer service and responsiveness, though they face occasional criticisms for poor coordination and responsiveness in some instances.
Recent Reviews Mention...
“Steve's initial communication was excellent”
“they will respond to claims within 60 days”
“good attention”
5. Stick to Prices
Nationwide Average: 5.99/10
Suddath Relocation Systems generally delivers on their promises according to some customers, but there are significant concerns about denying responsibility for damages and delivery issues that have led to legal action.
Recent Reviews Mention...
“move went off without a hitch”
“everything promised verbally was delivered”
“move was less than the estimate”
6. Speed
Nationwide Average: 8.58/10
Suddath Relocation Systems generally receives high praise for being quick and efficient, although there has been at least one instance where customers experienced a significant delay.
Recent Reviews Mention...
“done before planned time”
“Everything was done quickly”
“they were quick”
7. Friendliness
Nationwide Average: 8.91/10
Suddath Relocation Systems generally provides a positive and professional service with most reviews highlighting a courteous and friendly attitude, although there are a few concerning reports of unprofessional behavior.
Recent Reviews Mention...
“excellent workers”
“team was very polite”
“friendly, courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Suddath Relocation Systems displays a polarized sentiment, where a notable group expresses strong loyalty and satisfaction, willing to reuse and recommend their services, while a significant portion of customers express dissatisfaction and a reluctance to engage with them again.
Recent Reviews Mention...
“would highly recommend and hire again”
“Recommend using a different company next time.”
“Definitely will be using them for my daughter’s move”
9. Professionalism
Nationwide Average: 8.31/10
Suddath Relocation Systems has received mixed reviews, with numerous clients describing the team as highly professional and commendable, while a significant portion also criticized them for unprofessional conduct and behavior.
Recent Reviews Mention...
“Alfonso and his crew showed great professionalism”
“Very unprofessional company.”
“very professional, intelligent, organized”
10. Conflict Handling
Nationwide Average: 4.07/10
Suddath Relocation Systems generally falls short in adequately addressing and compensating for damages, despite an occasional instance of satisfactory resolution.
Recent Reviews Mention...
“"Settlement offer" was unsatisfactory.”
“will not provide even close to the damage incurred”
“claim normal use damage which is BS”
11. Precision & Care
Nationwide Average: 8.01/10
Suddath Relocation Systems regularly falls short, with numerous instances of lost, damaged, or infested belongings reported.
Recent Reviews Mention...
“great care to wrap and move our belongings”
“Lost a table and broke heirloom China and TV.”
“dinged up a designer table”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Steve, Bonnie, Alfonso | Steve and Bonnie's communication, Alfonso's care in moving |
Carmelo,Johnny | consistently organized, diligent in packing and moving |
Stephanie,Chris | Stephanie and Chris made the experience exceptional |
Juan | fabulous with my move |
Juan, Carlos, Manny | professional, courteous, and handled items with care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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