Moving On Up, Inc. is a family-owned and operated moving company that has been in business since 1996. They have major offices in Orlando and Hollywood, Florida, as well as a recently opened location in Fort Myers. Their service area includes local Florida locations such as Tampa Bay, Gainesville, St. Petersburg, and Tallahassee, as well as Palm Beach County, Hollywood and Broward, Miami, Naples, and the Florida Keys. Noteworthy also is their presence as fast and efficient movers in Pembroke Pines, FL. They state they also facilitate interstate continental moves. Their services include moving homes, offices, and cars both locally and nationwide, and they also offer packing supplies, vehicle transportation, and antique and piano moving. The company differentiates itself by providing secure, climate-controlled storage facilities across the United States, with one month free storage offered for all local and long distance moves who book in advance.
Moving On Up, Inc.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Moving On Up, Inc.
Additional Cities Served: Hollywood, Miramar, Davie, Plantation, Weston, Hallandale BeachShow More >
Moving Services
- Local Move
- Interstate Move
- Long Distance Movers
- Commercial Office Movers
- Residential Movers
- Antiques & Piano Movers
- Professional Packing
- Storage Facilities
- Moving Storage
- Vehicle Transportation
Florida Moving License
Registered
Last Checked: 01/17/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Moving On Up, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Moving On Up, Inc. is overwhelmingly perceived as providing poor service, characterized by unprofessionalism, dishonesty regarding costs and delivery times, and some instances of what customers describe as criminal behavior, leading to largely negative experiences.
Recent Reviews Mention...
“lost most of my stuff and couldn't find it ”
“great work by movers”
“move went very well and smooth”
2. Punctuality
Nationwide Average: 8.07/10
Moving On Up, Inc. suffers from consistent issues of being late, including significant delays and failing to show up, despite a couple of instances where they were on time.
Recent Reviews Mention...
“they were on time”
“came same day for a last minute move”
“were more than an hour late and didn't notify me”
3. Affordability
Nationwide Average: 7.69/10
Moving On Up, Inc. is consistently criticized for significantly increasing prices beyond initial quotes, incorporating unexpected hidden fees, and generally overcharging, leading to dissatisfaction with their pricing practices.
Recent Reviews Mention...
“the price was very good”
“Good value for money”
“price is nothing like they said”
4. Communication
Nationwide Average: 7.53/10
Moving On Up, Inc. has overwhelmingly negative feedback due to untruthful office staff, lack of notification, rudeness, unhelpfulness, miscommunication, unresponsiveness, and overall poor customer service.
Recent Reviews Mention...
“difficult to get clear answers or assistance ”
“Good CX service”
“very rude communication from the supervisor”
5. Stick to Prices
Nationwide Average: 5.99/10
Moving On Up, Inc. frequently fails, often doubling charges unexpectedly and introducing hidden fees, deviating significantly from their initial quotes.
Recent Reviews Mention...
“did not stick to quoted prices”
“quote was double after they arrived”
“double charged deposit”
6. Speed
Nationwide Average: 8.58/10
Moving On Up, Inc. consistently disappointed most customers with their service being significantly slower than expected, often arriving late, taking excessive breaks, and extending the moving process beyond reasonable timeframes.
Recent Reviews Mention...
“came late for drop off”
“fast”
“delay in pickup and delivery time”
7. Friendliness
Nationwide Average: 8.91/10
Moving On Up, Inc. has overwhelmingly been criticized for its staff's rudeness, lack of manners, and argumentative nature, leading to an unpleasant experience for many customers.
Recent Reviews Mention...
“polite and courteous”
“movers were the only nice people in the company”
“Staff had an attitude on the phone.”
8. Will Hire Again
Nationwide Average: 8.18/10
Moving On Up, Inc. overwhelmingly receives criticism from customers for various reasons, leading to a strong consensus against rehiring or recommending their services.
Recent Reviews Mention...
“would not hire again due to loss of items ”
“would recommend them and use them again”
“Will definitely use again”
9. Professionalism
Nationwide Average: 8.31/10
Moving On Up, Inc. consistently displayed a lack of professionalism, exhibiting rude, unprofessional behavior, and unskilled conduct among its members, leading to widespread dissatisfaction.
Recent Reviews Mention...
“lack of responsibility and professionalism ”
“excellent job packing”
“very professional in handling the move”
10. Conflict Handling
Nationwide Average: 4.07/10
Moving On Up, Inc. consistently shows an apparent lack of effort or willingness to address and correct customer issues, ranging from unresponsiveness to outright refusal to amend errors or offer compensation for shortcomings.
Recent Reviews Mention...
“offered minimal compensation for lost items ”
“no response on calls for issues”
“Did not make an effort to rectify damages.”
11. Precision & Care
Nationwide Average: 8.01/10
Moving On Up, Inc. consistently disappoints its customers with reports of damaged belongings, missing items, and even accusations of purposeful mishandling, despite a rare commendation for carefulness.
Recent Reviews Mention...
“items lost and not recovered ”
“padded furniture well and nothing was damaged”
“gave me a wrong quote and charged without authorization”
Customer Insights
Interstate Move Duration: 21 days from 7 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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