Allied Van Lines

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based on 267+ data points
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About Allied Van Lines

Allied Van Lines is a moving company that has been in the business for over 94 years. Serving as a movers in Jacksonville, FL, they offer a range of moving services on a local, long distance, and global level and have the largest mover network in the world. Their services include household moving, international moving, long-distance moving, corporate moving, office moving, and even storage services. Allied Van Lines handles all aspects of the move from pre-move planning to unpacking and removal of moving boxes, delivering a personalized moving experience for their customers. Their commitment to delivering quality services is also apparent, with a reported 96% satisfaction rate among their clientele.

Moving Services

  • Household Moving
  • International Moving
  • Long Distance
  • Corporate Moving
  • Office Moving
  • Storage Services
  • Portable Storage Containers
  • Packing & Supplies
  • Military Moves
  • Cross Country Moving

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Summarized Review of Allied Van Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.54/10

Nationwide Average: 8.44/10

Comment Dots

Allied Van Lines generally receives high praise for its moving services, though it faces occasional significant criticisms regarding service failures and customer experiences.

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Recent Reviews Mention...

worst experience moving, EVER.

great work by movers

had an incident free move with professional handling

2. Punctuality

6.8/10

Nationwide Average: 8.07/10

Comment Dots

Allied Van Lines generally receives positive feedback for their timeliness, though there are a notable number of instances where they have been significantly late or unreliable.

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Recent Reviews Mention...

were prompt

He was prompt

came on time

3. Affordability

6.38/10

Nationwide Average: 7.69/10

Comment Dots

Allied Van Lines receives mixed feedback with some customers finding their services reasonably priced and well worth the cost, while others experienced high expenses for their moves.

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Recent Reviews Mention...

had to pay top dollar

It was the best rate

cost was reasonable

4. Communication

6.9/10

Nationwide Average: 7.53/10

Comment Dots

Allied Van Lines generally excels with most customers appreciating perfect, proactive, and professional interactions, though a notable minority report significant issues with responsiveness and clarity from customer service and the corporate office.

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Recent Reviews Mention...

communications with our move coordinator were perfect

Jeff was patient with all of our questions

no proper response from customer service

5. Stick to Prices

7.91/10

Nationwide Average: 5.99/10

Comment Dots

Allied Van Lines generally adheres closely to their initial quotes, demonstrating a consistent commitment to delivering services as promised, despite isolated instances suggesting potential deviations.

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Recent Reviews Mention...

price we paid is the price we were quoted

price was as quoted

delivered exactly as promised

6. Speed

5.86/10

Nationwide Average: 8.58/10

Comment Dots

Allied Van Lines has received mixed feedback, with some customers praising their efficiency in delivery, loading, and unloading, while others have experienced significant delays, including incorrect assembly, prolonged waiting for truck arrival, slow movement of large items, and extended packing times.

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Recent Reviews Mention...

delivery was very efficient

Loading and unloading were completed efficiently

Waited 5 days for truck to arrive

7. Friendliness

8.25/10

Nationwide Average: 8.91/10

Comment Dots

Allied Van Lines generally exhibits high standards of warmth and cordiality towards its customers, with numerous accounts praising their polite and accommodating nature, despite a few critiques on individual demeanor.

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Recent Reviews Mention...

Everyone was friendly

helpers were pleasant

very friendly and accommodating

8. Will Hire Again

7.3/10

Nationwide Average: 8.18/10

Comment Dots

Allied Van Lines has a predominantly positive reception with many customers expressing a desire to recommend and rehire the company, despite a notable minority facing issues that would prevent them from doing so.

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Recent Reviews Mention...

would not hire them again.

recommend this company and would hire again

would hire again

9. Professionalism

7.54/10

Nationwide Average: 8.31/10

Comment Dots

Allied Van Lines generally receives praise for their professionalism, hardworking attitude, and respectful behavior, despite a handful of negative experiences highlighting unprofessional conduct and handling.

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Recent Reviews Mention...

were trained well and there to serve the customer

everyone was very professional

hard working, professional

10. Conflict Handling

2.44/10

Nationwide Average: 4.07/10

Comment Dots

Allied Van Lines generally shows a lack of effort and urgency in resolving customer issues, despite a few instances where efforts were made.

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Recent Reviews Mention...

company didn't rectify the issue

Noticed missing furniture and brought it quickly

claims don't get in a hurry and no sense of urgency

11. Precision & Care

5.6/10

Nationwide Average: 8.01/10

Comment Dots

Allied Van Lines has received mixed feedback, with numerous customers praising their meticulous attention to detail and care, while a significant portion reports damage and mishandling of their belongings.

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Recent Reviews Mention...

handled our items carefully

everything was wrapped and moved safely

many items broken or smashed

Customer Insights icon

Customer Insights

Interstate Move Duration: 4 days from 4 reviews

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Great Crew Members

Roy, JeffRoy ensured safe move, Jeff explained patiently
JeffJeff's promptness and professionalism were fantastic.
Colemandeserved a praise for professionalism
Stephen, Brian DriscollStephen gave a good estimate, Brian was careful and efficient
ChrisChris communicated excellently and was very professional
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Allied Van Lines

Location
1200-A Ellis Road North # 1200-C, Jacksonville, FL, 32254
Phone
+1 904-717-0081
Link
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