Allied Van Lines is a moving company that has been in the business for over 94 years. Serving as a movers in Jacksonville, FL, they offer a range of moving services on a local, long distance, and global level and have the largest mover network in the world. Their services include household moving, international moving, long-distance moving, corporate moving, office moving, and even storage services. Allied Van Lines handles all aspects of the move from pre-move planning to unpacking and removal of moving boxes, delivering a personalized moving experience for their customers. Their commitment to delivering quality services is also apparent, with a reported 96% satisfaction rate among their clientele.
Allied Van Lines
About Allied Van Lines
Additional Cities Served: St. Marys, Kingsland, Atlantic Beach, Neptune Beach, Starke, Lake ButlerShow More >
Moving Services
- Household Moving
- International Moving
- Long Distance
- Corporate Moving
- Office Moving
- Storage Services
- Portable Storage Containers
- Packing & Supplies
- Military Moves
- Cross Country Moving
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Summarized Review of Allied Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Allied Van Lines generally receives high praise for its moving services, though it faces occasional significant criticisms regarding service failures and customer experiences.
Recent Reviews Mention...
“worst experience moving, EVER.”
“great work by movers”
“had an incident free move with professional handling”
2. Punctuality
Nationwide Average: 8.07/10
Allied Van Lines generally receives positive feedback for their timeliness, though there are a notable number of instances where they have been significantly late or unreliable.
Recent Reviews Mention...
“were prompt”
“He was prompt”
“came on time”
3. Affordability
Nationwide Average: 7.69/10
Allied Van Lines receives mixed feedback with some customers finding their services reasonably priced and well worth the cost, while others experienced high expenses for their moves.
Recent Reviews Mention...
“had to pay top dollar”
“It was the best rate”
“cost was reasonable”
4. Communication
Nationwide Average: 7.53/10
Allied Van Lines generally excels with most customers appreciating perfect, proactive, and professional interactions, though a notable minority report significant issues with responsiveness and clarity from customer service and the corporate office.
Recent Reviews Mention...
“communications with our move coordinator were perfect”
“Jeff was patient with all of our questions”
“no proper response from customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Allied Van Lines generally adheres closely to their initial quotes, demonstrating a consistent commitment to delivering services as promised, despite isolated instances suggesting potential deviations.
Recent Reviews Mention...
“price we paid is the price we were quoted”
“price was as quoted”
“delivered exactly as promised”
6. Speed
Nationwide Average: 8.58/10
Allied Van Lines has received mixed feedback, with some customers praising their efficiency in delivery, loading, and unloading, while others have experienced significant delays, including incorrect assembly, prolonged waiting for truck arrival, slow movement of large items, and extended packing times.
Recent Reviews Mention...
“delivery was very efficient”
“Loading and unloading were completed efficiently”
“Waited 5 days for truck to arrive”
7. Friendliness
Nationwide Average: 8.91/10
Allied Van Lines generally exhibits high standards of warmth and cordiality towards its customers, with numerous accounts praising their polite and accommodating nature, despite a few critiques on individual demeanor.
Recent Reviews Mention...
“Everyone was friendly”
“helpers were pleasant”
“very friendly and accommodating”
8. Will Hire Again
Nationwide Average: 8.18/10
Allied Van Lines has a predominantly positive reception with many customers expressing a desire to recommend and rehire the company, despite a notable minority facing issues that would prevent them from doing so.
Recent Reviews Mention...
“would not hire them again.”
“recommend this company and would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Allied Van Lines generally receives praise for their professionalism, hardworking attitude, and respectful behavior, despite a handful of negative experiences highlighting unprofessional conduct and handling.
Recent Reviews Mention...
“were trained well and there to serve the customer”
“everyone was very professional”
“hard working, professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Allied Van Lines generally shows a lack of effort and urgency in resolving customer issues, despite a few instances where efforts were made.
Recent Reviews Mention...
“company didn't rectify the issue”
“Noticed missing furniture and brought it quickly”
“claims don't get in a hurry and no sense of urgency”
11. Precision & Care
Nationwide Average: 8.01/10
Allied Van Lines has received mixed feedback, with numerous customers praising their meticulous attention to detail and care, while a significant portion reports damage and mishandling of their belongings.
Recent Reviews Mention...
“handled our items carefully”
“everything was wrapped and moved safely”
“many items broken or smashed”
Customer Insights
Interstate Move Duration: 4 days from 4 reviews
Great Crew Members
Roy, Jeff | Roy ensured safe move, Jeff explained patiently |
Jeff | Jeff's promptness and professionalism were fantastic. |
Coleman | deserved a praise for professionalism |
Stephen, Brian Driscoll | Stephen gave a good estimate, Brian was careful and efficient |
Chris | Chris communicated excellently and was very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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