B & B Movers is a family-owned and operated moving company serving the Jacksonville community for 40 years. With locations in Southside, Mandarin, Argyle, Ponte Vedra, Nocatee, and Fleming Island, they offer local and long-distance moving services in Jacksonville, FL. Specializing in relocation services, their offerings include cleaning services for moving in and out, delivery services, loading and unloading containers, moving furniture with drawers that have not been emptied, and free online estimates. Open every day, they provide professional, efficient, and affordable moving services with a focus on customer satisfaction, and are insured and protected to ensure clients' possessions are safe.
B & B Movers
About B & B Movers
Additional Cities Served: Palm Coast, Daytona Beach, Port Orange, New Smyrna Beach, Jacksonville Beach, St. MarysShow More >
Moving Services
- Local and long distance services
- Packing and moving services
- Moving furniture with drawers that have not been emptied
- Load and unload containers
- Office moving services
- Residential moving services
- Storage and warehouse services
- Junk removal
- Full service moves
- Free moving estimates
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of B & B Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
B & B Movers receives mixed reviews, with numerous customers praising their service and efficiency, while others express dissatisfaction due to issues like damaged belongings and poor service.
Recent Reviews Mention...
“quality of actual movers surpasses past issues”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
B & B Movers generally maintains a high level of timeliness, with overwhelmingly positive feedback about being on time, although there was a minor instance of starting late.
Recent Reviews Mention...
“On time”
“punctual”
“on-time ”
3. Affordability
Nationwide Average: 7.69/10
B & B Movers receives mixed views, with some finding their services expensive for what was offered, while others appreciate the reasonable and very affordable rates.
Recent Reviews Mention...
“Best value in town ”
“work with us very smoothly with minimum charges”
“prices very reasonable and honest about deductions”
4. Communication
Nationwide Average: 7.53/10
B & B Movers has received mixed feedback, with some customers praising their flexibility and friendly nature, while others have experienced disrespect and a lack of responsiveness, particularly in handling complaints.
Recent Reviews Mention...
“very Good at their Job”
“asked about everything regarding placement and preferences”
“won't answer the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
B & B Movers mostly adheres to their initial quotes but has had instances of significantly increasing the job amount unexpectedly.
Recent Reviews Mention...
“felt I was lied to during the quote”
“No hidden fees”
“no hidden fees and very honest pricing”
6. Speed
Nationwide Average: 8.58/10
B & B Movers generally receive high praise for their quick and efficient service, despite isolated feedback feeling rushed.
Recent Reviews Mention...
“complete our move in just a couple hours”
“quick ”
“Jose and Corey were very fast”
7. Friendliness
Nationwide Average: 8.91/10
B & B Movers generally receives positive feedback for their professionalism and pleasant interactions, although there are notable exceptions of rudeness and complaints from some staff.
Recent Reviews Mention...
“guys appeared like they really enjoyed what they did”
“they were real cool”
“pleasant!”
8. Will Hire Again
Nationwide Average: 8.18/10
B & B Movers receives polarized feedback, with some customers expressing strong loyalty and high recommendations, while others categorically state a refusal to rehire due to various issues.
Recent Reviews Mention...
“would hire B&B again for my move”
“recommend this company and would hire again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
B & B Movers generally exhibits a high level of professionalism, as evidenced by the majority of reviews praising their professionalism, efficiency, and customer service, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“they were professional”
“Professional team”
“Workers are professional”
10. Conflict Handling
Nationwide Average: 4.07/10
B & B Movers predominantly show resistance and disregard in addressing customer complaints and damages, with a rare instance of making amends for a damaged dresser.
Recent Reviews Mention...
“refused to file a claim for damaged TV”
“never give a chance to get a refund”
“unwilling to file a claim for the damaged TV”
11. Precision & Care
Nationwide Average: 8.01/10
B & B Movers generally ensures belongings are moved cautiously and with attention to detail, despite a few instances of mishandling and damage.
Recent Reviews Mention...
“Dereck, Corey, Mustafa were caring with items”
“Helpful and careful”
“careful with items, no damages mentioned”
Customer Insights
Cost: $ 296.00 from 4 reviews
Local Move Duration: 4 hours from 5 reviews
Great Crew Members
Corey, Dee | Corey and Dee were professional and cool |
Derrick, Mustafa | Helpful, careful, and pleasant |
Dereck, Corey, Mustafa | On time, courteous, professional, and caring |
Derek, Corey, Mustafa | Efficient and professional describes their work |
Derrick, Corey | professional, courteous, on-time, and quick |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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