First Coast Movers

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MoversChevron RightFloridaChevron RightJacksonvilleChevron RightFirst Coast Movers
Very Good
based on 1396+ data points
Circle Info

About First Coast Movers

First Coast Movers is a Jacksonville-based full-service moving company with over 25 years of experience in the industry. Serving Jacksonville, FL, Orange Park, Jacksonville Beaches, Ponte Vedra, and beyond, they cater to both residential and commercial clients, offering local and long-distance moves, packing, and storage services. As an independently owned and operated company, First Coast Movers prides itself on its strong work ethic, commitment to excellence, and tailored customer service. Their team of uniformed professionals are trained in packing and loading techniques, ensuring the safe transport of your belongings.

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Moving Services

  • Residential moving services
  • Commercial moving services
  • Packing services
  • Storage services

Florida Moving License

Registered

Last Checked: 01/17/22
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

595066

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Jacksonville, FL 2024 award

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Summarized Review of First Coast Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.31/10

Nationwide Average: 8.44/10

Comment Dots

First Coast Movers has received mixed reviews, ranging from high praise for excellent service and efficiency to severe criticism for overcharging and disappointing experiences.

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Recent Reviews Mention...

Showed up on time and did a great job

recommend this company and would hire again

great work by movers

2. Punctuality

8.75/10

Nationwide Average: 8.07/10

Comment Dots

First Coast Movers consistently fails to arrive on time, often showing up hours late or canceling with little notice.

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Recent Reviews Mention...

Showed up on time

the move was delayed but still happened the same day

movers were punctual

3. Affordability

9.1/10

Nationwide Average: 7.69/10

Comment Dots

First Coast Movers is criticized for charging significantly more than what is considered reasonable.

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Recent Reviews Mention...

compensated for the inconvenience

cheaper than most other companies

reasonable price

4. Communication

8.32/10

Nationwide Average: 7.53/10

Comment Dots

First Coast Movers experiences significant issues, including reports of deceit, misinformation, and unresponsiveness, despite a rare instance of satisfactory interaction.

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Recent Reviews Mention...

Melissa was friendly and professional in communication

had to call to get an ETA due to no prior communication

quick scheduling

5. Stick to Prices

5.91/10

Nationwide Average: 5.99/10

Comment Dots

First Coast Movers consistently charged customers significantly more than their initial quotes, often including unjustifiable fees.

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Recent Reviews Mention...

no mention of price changes, so benefit of doubt

did not stick to the quoted price

they were true to the estimate

6. Speed

9.62/10

Nationwide Average: 8.58/10

Comment Dots

First Coast Movers displays a varied performance with reviews highlighting both instances of completing tasks quicker than expected and significant delays.

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Recent Reviews Mention...

Move was efficient

moved within a great time frame

they were quick

7. Friendliness

9.64/10

Nationwide Average: 8.91/10

Comment Dots

First Coast Movers is consistently praised for having very nice, friendly, professional, and courteous workers.

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Recent Reviews Mention...

Melissa, Austin, Chris, and Cary were friendly

they were very respectful

Very polite and personable

8. Will Hire Again

9.15/10

Nationwide Average: 8.18/10

Comment Dots

First Coast Movers seems to have a mixed sentiment with several customers expressing strong dissatisfaction and unwillingness to rehire, while a notable number would enthusiastically use their services again.

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Recent Reviews Mention...

Very happy with the move

would definitely hire again

compensated and satisfied with the movers

9. Professionalism

9.28/10

Nationwide Average: 8.31/10

Comment Dots

First Coast Movers receives mixed reviews, with some customers praising the movers for their niceness and professional demeanor, while others criticize the boss's rudeness and the unqualified nature of the help, indicating an inconsistency in the level of professionalism displayed.

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Recent Reviews Mention...

described as very professional

everyone involved was professional

great staff

10. Conflict Handling

2.82/10

Nationwide Average: 4.07/10

Comment Dots

First Coast Movers demonstrates a lack of effort in addressing issues, failing to rectify a broken wheel, not apologizing or taking responsibility, being unresponsive to complaints, and implying an unwillingness to amend mistakes.

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Recent Reviews Mention...

compensated for the scheduling mistake

did not rectify the broken wheel issue

my issue was never resolved

11. Precision & Care

9.27/10

Nationwide Average: 8.01/10

Comment Dots

First Coast Movers has received mixed feedback, indicating inconsistent handling of customers' belongings, ranging from taking extra precautions to causing significant damages.

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Recent Reviews Mention...

Austin, Chris, and Cary were efficient and careful

moved all my belongings with care

handled my belongings with care

Customer Insights icon

Customer Insights

Local Move Duration: 3 hours from 14 reviews

Interstate Move Duration: 2 days from 3 reviews

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Great Crew Members

Austin,JalenNever stopped moving and didn't even take a break
Austin,Jaylenphenomenal, respectful, and professional during the move
Austin, Chris, Cary, MelissaAustin, Chris, and Cary were efficient and careful in moving, Melissa was friendly and professional in setting up move
Austin, Chrisexceptional and quick during the move
Austin, ChrisAustin and Chris were great!
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact First Coast Movers

Location
142521 Beach Blvd, Jacksonville, FL, 32250
Phone
(904) 285-2426
Link
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