Lighthouse Movers Inc is a trusted moving company based in Jacksonville, Florida, offering local and long-distance moving services. They provide comprehensive moving services, including packing and unpacking, supplying packing materials, short and long term storage solutions, and loading and unloading. The company is dedicated to simplifying the moving process and ensuring a stress-free experience for its clients. As a family-owned business, Lighthouse Movers prides itself on offering personalized service, attention to detail, and a commitment to transporting and unloading belongings safely and efficiently.
Lighthouse Movers Inc
About Lighthouse Movers Inc
Additional Cities Served: Palm Coast, Jacksonville Beach, St. Marys, Kingsland, St. Augustine, Atlantic BeachShow More >
Moving Services
- Local moves
- Longdistance moves
- Packing supplies
- Packing and unpacking
- Short and long term storage
- Loading and unloading
- White Glove Delivery
- Out of State Moving
- Logistics
- Moving Quote
Florida Moving License
Registered
Last Checked: 01/17/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Lighthouse Movers Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Lighthouse Movers Inc receives highly polarized feedback, with some customers praising their fantastic moving team and experiences, while others report damages, theft, and overall negative experiences.
Recent Reviews Mention...
“Great service provided by the company”
“Lighthouse movers did an excellent job”
“great job by movers”
2. Punctuality
Nationwide Average: 8.07/10
Lighthouse Movers Inc is generally reliable, often following through with all promised dates and accommodating uncertain timelines, though there have been instances of significant delays.
Recent Reviews Mention...
“Crew showed up on time”
“Guys were on time”
“worked very hard to get this move done in a timely manner”
3. Affordability
Nationwide Average: 7.69/10
Lighthouse Movers Inc demonstrates a polarized reputation with reviews highlighting both very reasonable prices and significant dissatisfaction due to extremely high costs and instances of additional losses.
Recent Reviews Mention...
“Very reasonable in price”
“had the best rates compared to others”
“More affordable than any used in the past.”
4. Communication
Nationwide Average: 7.53/10
Lighthouse Movers Inc struggles with responsiveness and reliability, evidenced by numerous reports of ignored or slow responses, although a few customers have had positive experiences regarding their communicative efforts during the moving process.
Recent Reviews Mention...
“Doug and his team kept us informed”
“each person was excellent in communicating”
“haven't returned my call”
5. Stick to Prices
Nationwide Average: 5.99/10
Lighthouse Movers Inc generally fails to align actual costs with initial quotes, with many customers experiencing significant discrepancies and dissatisfaction.
Recent Reviews Mention...
“cost more than the original estimate”
“actual costs did not align with the binding quotes”
“stuck to the estimated cost”
6. Speed
Nationwide Average: 8.58/10
Lighthouse Movers Inc received mixed reviews, indicating slow service with reports of long hours and incomplete work, despite some customers noting hard and fast work.
Recent Reviews Mention...
“Did not waste time and hustled”
“super fast service”
“fast and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Lighthouse Movers Inc is highly praised for their professional, courteous approach, with their crew being noted as polite, clean, friendly, and thoughtful.
Recent Reviews Mention...
“Very professional, courteous, and respectful”
“Very polite”
“the movers were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Lighthouse Movers Inc has a divisive customer reception, with a notable portion expressing a high likelihood of rehiring and showing satisfaction, while an equally significant group has voiced strong disapproval and unwillingness to use their services again due to various grievances including damage, loss, and theft.
Recent Reviews Mention...
“Highly recommended”
“would highly recommend them”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Lighthouse Movers Inc experiences inconsistent reviews, showcasing both extremes of high professionalism and efficiency in some instances, while facing criticism for lack of professionalism, incompetence, and unethical behavior in others.
Recent Reviews Mention...
“Very professional behavior”
“team of professionals, conducted themselves well”
“professional throughout the move”
10. Conflict Handling
Nationwide Average: 4.07/10
Lighthouse Movers Inc generally shows a lack of initiative and reliability in addressing and resolving customer complaints, despite rare exceptions of accommodation.
Recent Reviews Mention...
“I have not been compensated in any way for the damages”
“haven't addressed issue with undelivered item”
“only acted upon BBB intervention”
11. Precision & Care
Nationwide Average: 8.01/10
Lighthouse Movers Inc shows a polarized performance with several customers reporting significant damage to their belongings, while a few commend their careful handling and attention to detail.
Recent Reviews Mention...
“Very careful with breakable items”
“wrapped all furniture with padding and shrink wrap”
“they severely damaged many pieces of furniture”
Customer Insights
Cost: $ 9369.00 from 3 reviews
Interstate Move Duration: 8 days from 4 reviews
Great Crew Members
Doug | Doug kept us informed and worked seamlessly |
Doug | Doug is very accommodating with date changes |
Jeff | Jeff was extremely helpful and organized. |
Doug, Clyde White Feather | Doug is proactive, Clyde has a keen eye for room functionality |
Jeff | Jeff took the time to explain pricing and efficient work |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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