Pro Touch Movers is a licensed and insured professional moving company based in Jacksonville, Florida, with over 15 years of experience. Founded by collegiate athletes, they provide local and long-distance moving services for both residential and commercial clients throughout Florida. Their service offerings include packing, loading, transportation, and unloading, as well as furniture services for pick-up, delivery, and installation. The company prides itself on punctuality, safe handling, and excellent customer service. They are committed to meeting the needs of their customers and providing a seamless moving experience with their professional touch.
Pro Touch Movers
Very Good
based on 553+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Pro Touch Movers
Additional Cities Served: Gainesville, Palm Coast, Jacksonville Beach, St. Augustine, Atlantic Beach, Fernandina BeachShow More >
Moving Services
- Local Moving and Relocation
- Long Distance Moving and Relocation
- Loading and Unloading Services
- Furniture Services
- Commercial Moving
- Packing Service
- Storage Service
- Junk Removal
- Hourly Moving Labor
- Appliance Transportation
Florida Moving License
Registered
Last Checked: 01/17/22Awards
Have feedback for Pro Touch Movers?
Error. Please try again later.
Summarized Review of Pro Touch Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.33/10
Nationwide Average: 8.44/10
Pro Touch Movers receives overwhelmingly positive feedback for their efficient, professional, and exceptional moving services, with only a few instances of dissatisfaction noted among an otherwise stellar reputation.
Recent Reviews Mention...
“Devon and his team did great work”
“excellent service from start to finish”
“fantastic from start to finish”
2. Punctuality
9.12/10
Nationwide Average: 8.07/10
Pro Touch Movers overwhelmingly impresses with their consistent on-time arrivals and prompt service, aside from a few isolated incidents of tardiness or logistical issues.
Recent Reviews Mention...
“were on time”
“they were on time”
“they were done in less than expected”
3. Affordability
8.75/10
Nationwide Average: 7.69/10
Pro Touch Movers is highly regarded for offering reasonable, fair prices that work within budgets, making their services a cost-effective choice among competitors.
Recent Reviews Mention...
“was reasonably priced”
“they worked with my budget”
“Price was fair”
4. Communication
7.66/10
Nationwide Average: 7.53/10
Pro Touch Movers generally excels in responsiveness and customer service, though a few instances of poor follow-through and rudeness have been noted.
Recent Reviews Mention...
“listened to directions very well”
“Picked up my call on first try and every time after”
“Great customer service”
5. Stick to Prices
5.63/10
Nationwide Average: 5.99/10
Pro Touch Movers demonstrates mixed reliability with some customers experiencing discrepancies while others acknowledge their commitment to the initially stated costs.
Recent Reviews Mention...
“Devin informed me that I would never receive any money back”
“No issues mentioned about pricing changes”
“reminded of being undercharged but it was misquoted”
6. Speed
9.65/10
Nationwide Average: 8.58/10
Pro Touch Movers consistently impresses with their efficiency and ability to complete moves quickly, often finishing in less time than anticipated.
Recent Reviews Mention...
“completed the job in less than expected time”
“very efficient, no delays or breaks”
“mostly completed the job in 1hr 45 min”
7. Friendliness
9.23/10
Nationwide Average: 8.91/10
Pro Touch Movers overwhelmingly demonstrates a high level of politeness, professionalism, and positive attitude among their staff, with only a couple of isolated complaints regarding unprofessional behavior.
Recent Reviews Mention...
“they were just fabulous”
“gentlemen were nice”
“staff was great”
8. Will Hire Again
9.2/10
Nationwide Average: 8.18/10
Pro Touch Movers receives overwhelmingly positive feedback, with the vast majority of customers expressing strong satisfaction and intent to use their services again.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“would hire again”
9. Professionalism
9.02/10
Nationwide Average: 8.31/10
Pro Touch Movers overwhelmingly receives praise for its crew's professionalism, politeness, and hardworking nature, with only a few instances of criticism regarding unprofessional attire and behavior.
Recent Reviews Mention...
“staff was hardworking”
“professional”
“awesome company ”
10. Conflict Handling
4.24/10
Nationwide Average: 4.07/10
Pro Touch Movers demonstrates inconsistent efforts ranging from accommodating schedule changes and taking ownership of mistakes to failing in honoring refunds and ghosting customers after initial attempts to resolve issues.
Recent Reviews Mention...
“assured refund for remaining hour and did not honor it”
“Accommodated schedule changes without issue”
“went out the next day to fix it and took ownership”
11. Precision & Care
9.08/10
Nationwide Average: 8.01/10
Pro Touch Movers is overwhelmingly commended for their meticulous attention and professionalism, though a few reports of damages slightly mar an otherwise stellar reputation.
Recent Reviews Mention...
“moved our piano carefully”
“very careful with my furniture”
“no damage to furniture or house”
Customer Insights
Cost: $ 1686.00 from 3 reviews
Local Move Duration: 2 hours from 5 reviews
Great Crew Members
| Devon | Devon and his team did great work |
| Devon, Jaq, Nap, Zion | fantastic from start to finish |
| Anthony, Devon | great care and professionalism in moving |
| Devon, Jim | provided an excellent experience moving a piano |
| Devon | Devon and company received a positive review |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Pro Touch Movers
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Jacksonville Moving Services
Nearby Cities
