The Jacksonville-based Royal Moving and Storage has over 30 years' experience offering high-quality moving services to residents and businesses in the city and its neighboring areas. Whether you're relocating to the next block, across Florida, or cross-country, the family-owned and operated business manages the entire process effectively and treats your belongings like a king's possessions, handling them gently and carefully. From three-bedroom houses and high-rise condominiums to apartment complexes, large office spaces, and small retail stores, Royal Moving and Storage designs moving plans tailored to customers' needs and develops strategies to ensure fast, safe, and affordable moves without interruptions. For further information, you can visit the page of the trusted Jacksonville, FL relocation experts, where we offer insights about the leading moving companies in the city.
Royal Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Royal Moving and Storage
Additional Cities Served: Jacksonville Beach, St. Marys, St. Augustine, Atlantic Beach, Fernandina Beach, AlachuaShow More >
Moving Services
- Residential Moving Services
- Commercial Moving Services
- Apartment Moving Services
- Packing Services
- Long Distance Moving Services
- Loading & Unloading Services
- Piano Moving
- Storage Facility
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Royal Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Royal Moving and Storage is highly regarded for its professional, efficient, and exceptional moving services, despite a few reports of negative experiences.
Recent Reviews Mention...
“they were wonderful”
“Had a really good experience”
“they care about the quality of their work”
2. Punctuality
Nationwide Average: 8.07/10
Royal Moving and Storage generally demonstrates a strong track record of being on time and providing prompt services, with numerous instances of early arrivals and timely moves, despite a few isolated complaints of tardiness and inefficiency.
Recent Reviews Mention...
“they were prompt in arrival”
“They showed up early”
“They arrived promptly at the appointment time”
3. Affordability
Nationwide Average: 7.69/10
Royal Moving and Storage receives a mix of high praise for reasonable and competitive pricing, alongside some significant complaints about unexpected and exorbitant costs, suggesting a disparity in customer experiences related to cost-effectiveness.
Recent Reviews Mention...
“they are affordable”
“total cost was exorbitant”
“all in all, it was still a good value”
4. Communication
Nationwide Average: 7.53/10
Royal Moving and Storage appears to be highly praised for their responsive, courteous, and professional interactions, with a few instances of customers expressing dissatisfaction regarding poor communication and customer service issues.
Recent Reviews Mention...
“customer service is lackluster”
“Demonstrated great customer service”
“plenty of confirmations, though not all costs were disclosed upfront”
5. Stick to Prices
Nationwide Average: 5.99/10
Royal Moving and Storage receives mixed feedback, with some customers praising their honesty and upfront pricing while others criticize them for unexpected additional costs and not honoring initial quotes.
Recent Reviews Mention...
“unexpected additional cost that were not discussed”
“extra fees were added that weren't expected”
“Always get your service quotes in writing!”
6. Speed
Nationwide Average: 8.58/10
Royal Moving and Storage generally receives high praise for quick and efficient service, notwithstanding a few isolated complaints about slower than expected moves.
Recent Reviews Mention...
“got the job done quick”
“Super quick”
“make the process fast”
7. Friendliness
Nationwide Average: 8.91/10
Royal Moving and Storage consistently demonstrates exceptionally kind, courteous, and professional behavior, with reviews overwhelmingly highlighting their pleasant and respectful interactions with clients, despite a couple of negative experiences.
Recent Reviews Mention...
“they are friendly”
“were incredibly kind to me and my babygirl”
“they were courteous and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Royal Moving and Storage receives overwhelming praise for their services with a majority of customers stating they would not only rehire but also recommend the company, while a minority would not hire them again due to negative experiences.
Recent Reviews Mention...
“Had a really good experience”
“I'll recommend them to anyone”
“happy with the job they do”
9. Professionalism
Nationwide Average: 8.31/10
Royal Moving and Storage generally receives high praise, with customers highlighting their efficency, courtesy, and professional conduct, though a few reports of unprofessionalism suggest a need for some improvement.
Recent Reviews Mention...
“absolutely efficient, professional and amazing”
“fantastic crew”
“not professional at all”
10. Conflict Handling
Nationwide Average: 4.07/10
Royal Moving and Storage has shown inconsistency, with some customers praising their resolution efforts, but a significant number reporting unresponsiveness, poor management, and a lack of accountability for issues and damages.
Recent Reviews Mention...
“assured everything was going to get resolved and it did”
“very flexible with me as I had an emergency”
“Owner will not respond to emails, calls, or texts.”
11. Precision & Care
Nationwide Average: 8.01/10
Royal Moving and Storage generally receives glowing reviews for their meticulousness and attentiveness, despite a few instances of customer dissatisfaction due to property damage and careless handling.
Recent Reviews Mention...
“they were careful with my items”
“property damage to my home and brand new refrigerator”
“wrapped blankets around furniture”
Customer Insights
Cost: $ 1996.00 from 6 historical data points
Local Move Duration: 3 hours from 37 reviews
Great Crew Members
| Angile, Nori | both were efficient, professional, and kind |
| Adam | Adam and his crew were great |
| Adam | Adam and his crew made the day-of move stress-free |
| Angel, Nuri | both were very attuned and professional |
| Ulysses | handled items carefully and was super fast |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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