Suddath Relocation Systems of Jacksonville, Inc

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MoversChevron RightFloridaChevron RightJacksonvilleChevron RightSuddath Relocation Systems of Jacksonville, Inc
based on 1436+ data points
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About Suddath Relocation Systems of Jacksonville, Inc

Suddath Relocation Systems of Jacksonville, Inc. has been providing expert moving services since 1919. Based in Jacksonville, Florida, the company has over 45 locations and a global partner network, making it one of the top residential, commercial, and military moving and logistics companies in the US. For anyone looking for movers in Jacksonville, FL, Suddath offers local, long-distance, and international moving services and serves 180 countries with 2,000 employees around the globe. The company also provides commercial moving, logistics, and employee relocation services. Suddath, which moves more than 80,000 households each year, has built a reputation for delivering expert results with a personal touch and is trusted by many top brands.

Moving Services

  • Local Moving
  • LongDistance Moving
  • International Moving
  • Commercial Moving
  • Employee Relocation
  • Piano Moving
  • WhiteGlove Moving
  • Packing Services
  • Custom Crating
  • Flexible Storage Services

Florida Moving License

Registered

Last Checked: 01/17/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

1018566

ENTITY TYPE

Carrier/Freight Forwarder/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Have feedback for Suddath Relocation Systems of Jacksonville, Inc?

Summarized Review of Suddath Relocation Systems of Jacksonville, Inc

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.06/10

Nationwide Average: 8.44/10

Comment Dots

Suddath Relocation Systems of Jacksonville, Inc experiences a divisive reception with some clients praising their professional and effortless services, while a significant number express profound dissatisfaction due to poor service, communication issues, and handling of moves.

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Recent Reviews Mention...

great job

Awful experience overall

Michael, Ashton, and Chris were efficient

2. Punctuality

6.5/10

Nationwide Average: 8.07/10

Comment Dots

Suddath Relocation Systems of Jacksonville, Inc struggles significantly, with numerous instances of late arrivals and lack of communication, though there were a few instances of on-time performance.

Reviews Mention icon

Recent Reviews Mention...

Went past the no later than delivery date

crew was timely

made contact early and consistently

3. Affordability

5.97/10

Nationwide Average: 7.69/10

Comment Dots

Suddath Relocation Systems of Jacksonville, Inc is criticized for changing prices upon arrival, indicating potentially unreliable and dissatisfactory cost-related practices.

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Recent Reviews Mention...

the move was extremely expensive

entire process was mismanaged

They changed the price upon arrival.

4. Communication

6.44/10

Nationwide Average: 7.53/10

Comment Dots

Suddath Relocation Systems of Jacksonville, Inc experiences polarizing feedback, with customers highlighting instances of excellent communication and coordination, while a significant number struggle with reaching representatives, poor responsiveness, and a general lack of effective communication.

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Recent Reviews Mention...

Wouldn’t answer calls or give information

Dan provided great customer service

great customer service

5. Stick to Prices

4.81/10

Nationwide Average: 5.99/10

Comment Dots

Suddath Relocation Systems of Jacksonville, Inc predominantly struggles, with multiple complaints about price changes and not holding promises, although there is an instance where they met their quoted price commitment.

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Recent Reviews Mention...

price didn't change post-quote

did not stick to initial moving plan

Final price negotiation didn't include a $250 deposit.

6. Speed

7.95/10

Nationwide Average: 8.58/10

Comment Dots

Suddath Relocation Systems of Jacksonville, Inc receives mixed reviews, with some customers praising their efficiency and quickness, while others experience significant delays and issues with timely delivery.

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Recent Reviews Mention...

got to work immediately

over a week delay in getting a truck

Michael and Colby were efficient

7. Friendliness

9.51/10

Nationwide Average: 8.91/10

Comment Dots

Suddath Relocation Systems of Jacksonville, Inc receives high praise for its crew's consistent politeness, helpfulness, and welcoming attitudes, creating memorable moving experiences.

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Recent Reviews Mention...

they helped ease some of the stress

Melissa, Andy, Jay, Fred, Reggie, and Rod were all personable

they are friendly

8. Will Hire Again

7.74/10

Nationwide Average: 8.18/10

Comment Dots

Suddath Relocation Systems of Jacksonville, Inc receives a mixed feedback with several customers expressing high satisfaction and strong willingness to rehire, while a significant number of others express strong dissatisfaction and a clear unwillingness to engage the company's services again.

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Recent Reviews Mention...

Never would use them again

would hire again

would hire again

9. Professionalism

8.18/10

Nationwide Average: 8.31/10

Comment Dots

Suddath Relocation Systems of Jacksonville, Inc receives mixed feedback, with several clients praising their hard work and professionalism, while a significant number report experiences of unprofessionalism, lack of proper training, and disorganization.

Reviews Mention icon

Recent Reviews Mention...

Poor customer service and logistics

crew did a great job

they were very professional

10. Conflict Handling

2.26/10

Nationwide Average: 4.07/10

Comment Dots

Suddath Relocation Systems of Jacksonville, Inc overwhelmingly shows a reluctance to resolve issues, lacking initiative and customer service, despite a single positive account of care and follow-up.

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Recent Reviews Mention...

Refused to provide information about the delay

The claims process is rigged against the customer

refusal to compensate for missing items

11. Precision & Care

8.05/10

Nationwide Average: 8.01/10

Comment Dots

Suddath Relocation Systems of Jacksonville, Inc has mixed reviews, with several customers commending their meticulousness and thoroughness, while a significant number report issues ranging from inadequate packaging to considerable damage to their belongings.

Reviews Mention icon

Recent Reviews Mention...

many items damaged

some damaged items due to poor packing

took really good care of my furniture

Customer Insights icon

Customer Insights

Cost: $ 5463.00 from 4 reviews


Local Move Duration: 1.75 hours from 6 reviews

Great Crew Members icon

Great Crew Members

Dan,ZedDan provided great customer service & Zed did a great job
Chad, FredChad and Fred led a very professional team
Michael, Ashton, Chriswere efficient and patient
Michaelensured customer satisfaction and professionalism
Melissa, Andy, Jay, Fred, Reggie, RodMelissa and Andy were very professional, Jay, Fred, Reggie, and Rod were efficient hard workers
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Suddath Relocation Systems of Jacksonville, Inc

Location
8743 Western Way, Jacksonville, FL, 32256
Phone
(904) 256-5540
Link
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