Suddath Relocation Systems of Jacksonville, Inc. has been providing expert moving services since 1919. Based in Jacksonville, Florida, the company has over 45 locations and a global partner network, making it one of the top residential, commercial, and military moving and logistics companies in the US. For anyone looking for movers in Jacksonville, FL, Suddath offers local, long-distance, and international moving services and serves 180 countries with 2,000 employees around the globe. The company also provides commercial moving, logistics, and employee relocation services. Suddath, which moves more than 80,000 households each year, has built a reputation for delivering expert results with a personal touch and is trusted by many top brands.
Suddath Relocation Systems of Jacksonville, Inc
About Suddath Relocation Systems of Jacksonville, Inc
Additional Cities Served: Jacksonville Beach, St. Marys, Jacksonville, Atlantic Beach, Palatka, AlachuaShow More >
Moving Services
- Local Moving
- LongDistance Moving
- International Moving
- Commercial Moving
- Employee Relocation
- Piano Moving
- WhiteGlove Moving
- Packing Services
- Custom Crating
- Flexible Storage Services
Florida Moving License
Registered
Last Checked: 01/17/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Suddath Relocation Systems of Jacksonville, Inc
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Suddath Relocation Systems of Jacksonville, Inc experiences a divisive reception with some clients praising their professional and effortless services, while a significant number express profound dissatisfaction due to poor service, communication issues, and handling of moves.
Recent Reviews Mention...
“great job”
“Awful experience overall”
“Michael, Ashton, and Chris were efficient”
2. Punctuality
Nationwide Average: 8.07/10
Suddath Relocation Systems of Jacksonville, Inc struggles significantly, with numerous instances of late arrivals and lack of communication, though there were a few instances of on-time performance.
Recent Reviews Mention...
“Went past the no later than delivery date”
“crew was timely”
“made contact early and consistently”
3. Affordability
Nationwide Average: 7.69/10
Suddath Relocation Systems of Jacksonville, Inc is criticized for changing prices upon arrival, indicating potentially unreliable and dissatisfactory cost-related practices.
Recent Reviews Mention...
“the move was extremely expensive”
“entire process was mismanaged ”
“They changed the price upon arrival.”
4. Communication
Nationwide Average: 7.53/10
Suddath Relocation Systems of Jacksonville, Inc experiences polarizing feedback, with customers highlighting instances of excellent communication and coordination, while a significant number struggle with reaching representatives, poor responsiveness, and a general lack of effective communication.
Recent Reviews Mention...
“Wouldn’t answer calls or give information”
“Dan provided great customer service”
“great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Suddath Relocation Systems of Jacksonville, Inc predominantly struggles, with multiple complaints about price changes and not holding promises, although there is an instance where they met their quoted price commitment.
Recent Reviews Mention...
“price didn't change post-quote”
“did not stick to initial moving plan ”
“Final price negotiation didn't include a $250 deposit.”
6. Speed
Nationwide Average: 8.58/10
Suddath Relocation Systems of Jacksonville, Inc receives mixed reviews, with some customers praising their efficiency and quickness, while others experience significant delays and issues with timely delivery.
Recent Reviews Mention...
“got to work immediately”
“over a week delay in getting a truck ”
“Michael and Colby were efficient”
7. Friendliness
Nationwide Average: 8.91/10
Suddath Relocation Systems of Jacksonville, Inc receives high praise for its crew's consistent politeness, helpfulness, and welcoming attitudes, creating memorable moving experiences.
Recent Reviews Mention...
“they helped ease some of the stress”
“Melissa, Andy, Jay, Fred, Reggie, and Rod were all personable”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Suddath Relocation Systems of Jacksonville, Inc receives a mixed feedback with several customers expressing high satisfaction and strong willingness to rehire, while a significant number of others express strong dissatisfaction and a clear unwillingness to engage the company's services again.
Recent Reviews Mention...
“Never would use them again”
“would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Suddath Relocation Systems of Jacksonville, Inc receives mixed feedback, with several clients praising their hard work and professionalism, while a significant number report experiences of unprofessionalism, lack of proper training, and disorganization.
Recent Reviews Mention...
“Poor customer service and logistics”
“crew did a great job”
“they were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Suddath Relocation Systems of Jacksonville, Inc overwhelmingly shows a reluctance to resolve issues, lacking initiative and customer service, despite a single positive account of care and follow-up.
Recent Reviews Mention...
“Refused to provide information about the delay”
“The claims process is rigged against the customer”
“refusal to compensate for missing items”
11. Precision & Care
Nationwide Average: 8.01/10
Suddath Relocation Systems of Jacksonville, Inc has mixed reviews, with several customers commending their meticulousness and thoroughness, while a significant number report issues ranging from inadequate packaging to considerable damage to their belongings.
Recent Reviews Mention...
“many items damaged”
“some damaged items due to poor packing”
“took really good care of my furniture”
Customer Insights
Cost: $ 5463.00 from 4 reviews
Local Move Duration: 1.75 hours from 6 reviews
Great Crew Members
Dan,Zed | Dan provided great customer service & Zed did a great job |
Chad, Fred | Chad and Fred led a very professional team |
Michael, Ashton, Chris | were efficient and patient |
Michael | ensured customer satisfaction and professionalism |
Melissa, Andy, Jay, Fred, Reggie, Rod | Melissa and Andy were very professional, Jay, Fred, Reggie, and Rod were efficient hard workers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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