Website Information: Arctic Van Lines is a moving company based in Anchorage, Alaska, providing reliable and efficient moving services for residential, commercial, and long-distance customers. They have been in business since 1987, with over 30 years of experience ensuring a smooth and seamless move for their clients. As a family-owned and operated business, Arctic Van Lines takes pride in their personalized services and attention to detail, offering packing, unpacking, crating, and assembly services. They service the entire state of Alaska, transporting your belongings safely and securely. With their experienced team of professional movers, Arctic Van Lines is a dependable choice for all your moving needs.
Arctic Van Lines
based on 538+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Arctic Van Lines
Additional Cities Served: Oviedo, Winter Springs, Lake Mary, Longwood
Moving Services
- Local moving
- Long-distance moving
- Cross-country moving
- International moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Arctic Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.3/10
Nationwide Average: 8.44/10
Arctic Van Lines receives polarized feedback, with a majority of customers praising the exceptional service and professionalism, albeit a significant minority reports extremely negative experiences including loss, damage, and poor service resolution.
Recent Reviews Mention...
“Great deal on moving cost”
“they lost all my possessions and defrauded me”
“I'm extremely dissatisfied with the service quality”
2. Punctuality
5.77/10
Nationwide Average: 8.07/10
Arctic Van Lines receives mixed feedback, with numerous customers praising their on-time service, while a significant number report experiences of delays, scheduling changes, and no-shows.
Recent Reviews Mention...
“were a no-show on my move in day”
“changing times on us constantly”
“the move timing was prompt, no complaint there”
3. Affordability
4.28/10
Nationwide Average: 7.69/10
Arctic Van Lines experiences a mix of views with some customers finding their services competitively priced and cost-effective, while a significant number report dissatisfaction due to unexpected, substantial increases over initial quotes, feeling misled, or facing what they perceive as unjustified high charges.
Recent Reviews Mention...
“Respectful and affordable”
“defrauded me out of thousands”
“underquoting us by 50%”
4. Communication
4.92/10
Nationwide Average: 7.53/10
Arctic Van Lines seems to generate polarized experiences, where customers either praise the company for being responsive, polite, and informative or criticize it for being unresponsive, difficult to reach, and displaying poor customer service practices.
Recent Reviews Mention...
“disconnected their phone, blocked me on social media”
“no response from the company”
“no response after payment and changes needed”
5. Stick to Prices
2.74/10
Nationwide Average: 5.99/10
Arctic Van Lines predominantly disappoints customers with frequent reports of significantly increased costs and hidden fees beyond the initial estimates.
Recent Reviews Mention...
“defrauded me out of thousands”
“underquoting us by 50%”
“agreed on an amount but can't get in touch anymore”
6. Speed
7.22/10
Nationwide Average: 8.58/10
Arctic Van Lines generally receives praise for being fast and efficient, though there are notable complaints about significant delays and slow task completion for some customers.
Recent Reviews Mention...
“moved everything very quickly”
“worked hard from start to finish”
“the packing was done horribly”
7. Friendliness
8.19/10
Nationwide Average: 8.91/10
Arctic Van Lines generally receives high praise for being courteous, professional, and friendly, despite a few complaints regarding unprofessional behavior and rudeness.
Recent Reviews Mention...
“team was personable”
“they are professional and friendly”
“they were really nice”
8. Will Hire Again
6.79/10
Nationwide Average: 8.18/10
Arctic Van Lines receives mixed reviews with a substantial number of customers expressing a strong intention to use their services again, balanced by a noteworthy segment of dissatisfied customers who would not rehire or recommend them.
Recent Reviews Mention...
“appreciate the services”
“would use for future moves and definitely recommend”
“Do not hire them!!”
9. Professionalism
7.14/10
Nationwide Average: 8.31/10
Arctic Van Lines generally receives commendation for its professionalism and efficiency, though there are notable instances of dissatisfaction regarding unprofessional conduct and service issues.
Recent Reviews Mention...
“disconnected their phone, blocked me on social media”
“crew actions suggest lack of professionalism”
“professional and neat”
10. Conflict Handling
2.43/10
Nationwide Average: 4.07/10
Arctic Van Lines predominantly shows a lack of accountability and follow-through on resolving customer issues, although a few respondents noted prompt and satisfactory resolutions.
Recent Reviews Mention...
“agreed on compensation but didn't follow through”
“acknowledged lie but refused to amend situation”
“no one wants to be accountable”
11. Precision & Care
6.45/10
Nationwide Average: 8.01/10
Arctic Van Lines appears to have mixed reviews with a substantial number of customers praising their meticulousness and others reporting significant damage and loss, indicating inconsistency in service quality.
Recent Reviews Mention...
“lost/stole all my life's possessions”
“most of our stuff is damaged”
“notified the driver but issues ignored, $1000+ in damages”
Customer Insights
Local Move Duration: 5 hours from 3 reviews
Interstate Move Duration: 6 days from 5 reviews
Great Crew Members
| Shawn | Shawn was great until payment made |
| Dylan,Michael | Dylan helped with the final inventory, Michael took a call but never followed up |
| Geoff | was very proactive during the initial problem |
| Dylan | initially offered a good rate and was friendly |
| Shawn | Shawn was awesome and provided excellent service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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