Cousins USA Moving & Storage is one of the many service providers that contribute to the robust offering of high caliber movers in Fort Lauderdale, FL. They offer a comprehensive list of services to accommodate all your requirements, irrespective of whether your move is local or long-distance. Cousins USA also comes in handy if you require storage solutions, whether it's for an interim period between moves, or if you simply need to free up some space in your premises. Apart from providing full-service residential and commercial moves, they also offer specialty services for items that require particular expertise, like relocating pianos, gun safes, antiques, fine art, and other valuables. Their team of professional movers is also highly trained and experienced, capable of handling varied situations from senior moves and estate cleanouts to unexpected last-minute relocations - ensuring that you are never far from exceptional moving assistance.
Cousins USA Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Cousins USA Moving & Storage
Additional Cities Served: Pembroke Pines, Hollywood, Miramar, Pompano Beach, Davie, Boca RatonShow More >
Moving Services
- Local Movers Florida
- InState Senior Moves
- Office Movers
- Warehouse Storage
- Long Distance Movers
- International Moves
- Apartment Movers
- Fort Lauderdale Moving Company
- Cheap Moving Company
- Hourly Moving Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Cousins USA Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Cousins USA Moving & Storage receives highly polarized reviews, with many customers praising their experience as excellent, while a significant number express extreme dissatisfaction with the service provided.
Recent Reviews Mention...
“excellent experience with Cousins USA”
“great experience with Cousins”
“Cousins USA Moving and Storage has great service”
2. Punctuality
Nationwide Average: 8.07/10
Cousins USA Moving & Storage overwhelmingly struggles with timely service, as evidenced by multiple instances of significant delays and unscheduled cancellations, despite a few reports of on-time arrivals.
Recent Reviews Mention...
“showed up early with notification”
“crew arrived on time”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Cousins USA Moving & Storage receives mixed reviews, with some customers appreciating their competitive pricing and willingness to negotiate, while others criticize them for hidden fees, overcharging, and poor handling of billing issues.
Recent Reviews Mention...
“great prices”
“Competitive price”
“Affordable”
4. Communication
Nationwide Average: 7.53/10
Cousins USA Moving & Storage seems to struggle with consistency and responsiveness, facing criticism for unresponsiveness and poor interactions, but also receiving praise for politeness and professionalism in some instances.
Recent Reviews Mention...
“Communications was the best of the best”
“team was very friendly and helpful”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Cousins USA Moving & Storage generally performs poorly, with numerous reports of unexpected fees, price hikes after signing contracts, and instances of charging twice the quoted amount.
Recent Reviews Mention...
“didn't have to pay one cent more than estimate”
“estimate was exactly what we paid”
“came in under the price quoted”
6. Speed
Nationwide Average: 8.58/10
Cousins USA Moving & Storage receives mixed reviews with some customers praising their efficiency and quick work while others report significant delays and issues with moving times.
Recent Reviews Mention...
“Eddie and his guys were amazing! So efficient”
“they were fast”
“quick and professional implies speediness”
7. Friendliness
Nationwide Average: 8.91/10
Cousins USA Moving & Storage generally receives high praise for their team's polite and courteous demeanor, despite a few reports of unfriendly and unprofessional conduct.
Recent Reviews Mention...
“team was very friendly and helpful”
“kind and courteous”
“crew was friendly and accommodating”
8. Will Hire Again
Nationwide Average: 8.18/10
Cousins USA Moving & Storage has received mixed reviews, with a significant number of customers expressing satisfaction and willingness to recommend the company, alongside a considerable number strongly advising against rehiring due to negative experiences.
Recent Reviews Mention...
“would use them again”
“highly recommend this company and would hire again”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Cousins USA Moving & Storage has received several complaints about unprofessional conduct, ranging from demands for tips to mishandling property, though there are exceptions where crews were praised for their courtesy and work ethic.
Recent Reviews Mention...
“professional behavior displayed”
“hard working and still in good spirits at the end”
“guys were professional.”
10. Conflict Handling
Nationwide Average: 4.07/10
Cousins USA Moving & Storage demonstrates a consistent lack of effort and fairness in addressing customer issues, with minimal and often no compensation for damages and claims unresolved.
Recent Reviews Mention...
“go above and beyond making move painless”
“did not attempt to rectify damage”
“only offered $60 for significant damage”
11. Precision & Care
Nationwide Average: 8.01/10
Cousins USA Moving & Storage has mixed reviews, with several customers experiencing significant damage to their belongings, while others praise their careful handling.
Recent Reviews Mention...
“conscious of our belongings”
“dedicated to taking care of your belongings”
“Everything arrived damage free.”
Customer Insights
Local Move Duration: 3 hours from 7 reviews
Interstate Move Duration: 10 days from 5 reviews
Great Crew Members
| Ed, Jonathan, Demetrius | kind, courteous, and professional |
| Mike, Gene, Dimitri, Jonathan, Tyler, Joe | Mike, Gene, Dimitri, and Jonathan for being organized and great at execution. Tyler and Joe for seamless facilitation |
| Clem | Clem came back with moving boxes and was helpful |
| Clem | Clem was thorough and provided accurate estimate |
| Clem, Joe Jr, Eddie | Clem and Joe Jr explained costs, Eddie was efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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