Modern Movers & Storage is a family-owned moving company based in Southwest Florida with over 40 years of experience in the industry. The company offers a wide range of moving services, including local and long-distance moves, commercial moving services, specialty moves, international moving, and air-conditioned storage solutions. They cover cities such as Cape Coral, Sarasota, Fort Myers, St. Petersburg, and Naples. Their team of skilled professionals prides itself on providing a fair quote, guaranteed customer satisfaction, and personalized service to ensure a smooth and stress-free relocation process.
Modern Movers & Storage
About Modern Movers & Storage
Additional Cities Served: Coral Springs, Fort Myers, North Port, Bonita Springs, Estero, NaplesShow More >
Moving Services
- Local Moving Services
- Long Distance & Interstate Moves
- International Moving Services
- Moving to/from Retirement Homes
- Specialty Moving Services
- Commercial Moving Services
- Last Minute Moving Services
- Air Conditioned Storage
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Summarized Review of Modern Movers & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Modern Movers & Storage is highly regarded for their exceptional packing, professional and courteous service, and efficiency, despite a few reports of poor experiences and damages.
Recent Reviews Mention...
“Everything was packed perfectly”
“great work by movers”
“Great service”
2. Punctuality
Nationwide Average: 8.07/10
Modern Movers & Storage consistently demonstrates a strong commitment to arriving on time and maintaining scheduled commitments, with very few instances of delay.
Recent Reviews Mention...
“Showed up on time on both ends”
“arrived promptly at 9 am”
“Alain and his crew were on time”
3. Affordability
Nationwide Average: 7.69/10
Modern Movers & Storage generally offers competitive pricing and is perceived as reasonable and fair by a majority, despite a few instances of unexpected charges.
Recent Reviews Mention...
“charged the lowest rate of all bidders”
“cost was very reasonable”
“price beat others that was not doing any packing”
4. Communication
Nationwide Average: 7.53/10
Modern Movers & Storage predominantly receives high praise for their responsiveness and thoroughness, showcasing a team often described as helpful, knowledgeable, and professional, despite a notable number of critiques highlighting instances of poor service and miscommunication.
Recent Reviews Mention...
“office staff did a poor job”
“disappointed with customer care after delivery”
“Leigh answered any and all questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Modern Movers & Storage generally maintains reliability with many customers praising their adherence to initial estimates, though there are significant grievances regarding price changes and billing inaccuracies from a notable number of clients.
Recent Reviews Mention...
“stuck to the quoted price”
“estimate was precise”
“stand by their word from pricing to delivery”
6. Speed
Nationwide Average: 8.58/10
Modern Movers & Storage generally provided fast and efficient service, although there were a few instances where customers found the service rushed or inefficient.
Recent Reviews Mention...
“fast but careful job packing and loading”
“worked darn hard the whole day”
“most efficient job”
7. Friendliness
Nationwide Average: 8.91/10
Modern Movers & Storage overwhelmingly receives praise for their courteous, professional, and friendly team, despite a few instances of unprofessional behavior.
Recent Reviews Mention...
“All the guys are friendly”
“workers smelled like marijuana”
“courteous and professional crew”
8. Will Hire Again
Nationwide Average: 8.18/10
Modern Movers & Storage overwhelmingly receives positive feedback for their services, suggesting most customers are very likely to use their services in the future despite a small number of critical reviews.
Recent Reviews Mention...
“would hire again”
“would hire again”
“Would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Modern Movers & Storage receives overwhelmingly positive feedback for their professionalism, skill, and courteous behavior, notwithstanding a few criticisms regarding professionalism and handling of items.
Recent Reviews Mention...
“overall not professional”
“crew was professional in packing and loading”
“crew conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Modern Movers & Storage often fails to adequately address or rectify customer issues, as evidenced by numerous accounts of unsatisfactory responses to complaints and damages.
Recent Reviews Mention...
“poor job in estimating time and cost”
“did not correct minor issue after move”
“they are repairing the slightly damaged chair”
11. Precision & Care
Nationwide Average: 8.01/10
Modern Movers & Storage generally receives high praise for their careful and respectful handling of possessions, although there are notable exceptions where customers experienced significant damage or loss to their belongings.
Recent Reviews Mention...
“Nothing was broken”
“they were very careful”
“Respectful of all items and handled with care”
Customer Insights
Cost: $ 3777.00 from 4 reviews
Interstate Move Duration: 9 days from 4 reviews
Great Crew Members
Raul, Francisco, Giovani | Best crew members, please request them |
Arnaldo, Giovanni | Arnaldo and Giovanni helped us with knowledge and skills |
Raul, Geo, Ron | worked hard, no damage, professional |
Geranimo, Giovanni, Edgar | great work by movers, very professional and courteous |
Alain | helped me greatly during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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