PODS Moving & Storage has been revolutionizing the moving and storage industry for nearly 25 years. Based in the United States, the company has over 245 storage center locations across 46 states and also offers services in Canada, Australia, and the United Kingdom. PODS provides flexible, personalized solutions for moving and storage needs, including portable storage containers, built-in storage, adjustable scheduling, and the ability to load and unload belongings on your own time. If you're looking for more moving services in Melbourne, FL, be sure to explore other options. In addition to its broad range of container sizes, PODS also offers packing supplies, connections to trusted local labor providers, and car shipping services.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Melbourne, Titusville, West Melbourne, Cocoa, Cocoa Beach, Satellite BeachShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Athome Storage
- Moving & Storage Solutions
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally delivers subpar experiences, punctuated by reports of terrible service and incidents, albeit with an occasional mention of perfection.
Recent Reviews Mention...
“Pods is the only way to go when moving”
“Everything went as advertised”
“terrible experience”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed reviews, with some customers experiencing delays in pickup while others report the POD arriving on time.
Recent Reviews Mention...
“lied to me about delivery date”
“Pod was not delivered on time”
“POD sat for 3 weeks before being informed.”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is highly valued by customers, suggesting it is worth every penny.
Recent Reviews Mention...
“Was the most expensive way I ever moved.”
“very expensive for the value”
“gonna pay and pay big to use them”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage appears to struggle with consistent quality, facing issues with ignored communications and customer service problems, despite some instances of exceptional assistance and ease of contact.
Recent Reviews Mention...
“Excellent customer service from first to last interaction”
“talked to them on the phone”
“website and paperwork were confusing”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage does not honor their initial quotes unless specific conditions are met.
Recent Reviews Mention...
“charged for locks we never received”
“lots of lies and sleezy business practices”
“Did not stick to the quoted delivery time”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage receives high praise for ensuring that the load barely shifted during transfer.
Recent Reviews Mention...
“drivers were super fast”
“long time before getting items delivered.”
“The load barely shifted during transfer”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage is highly praised for being very pleasant and accommodating.
Recent Reviews Mention...
“Drivers were all very pleasant”
“Julio was very respectful”
“customer service was very rude”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage generally leaves customers disinclined to use their services again, despite a singular exception of positive feedback.
Recent Reviews Mention...
“would hire again”
“would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“conducted himself professionally”
“employees have no grammar and are extremely rude.”
“delivery and pick up staff are great”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage displays a troubling pattern of not addressing damages, failing to offer resolutions despite customer contact, and resorting to pressure rather than amicable solutions.
Recent Reviews Mention...
“assumed driver would report damage, but had to do it ourselves”
“no refund for charges not incurred”
“No effort shown to correct delivery issue”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage has received negative feedback due to a driver damaging the gutters.
Recent Reviews Mention...
“Items did not shift and were as packed”
“had to document damage which was frustrating”
“placed a mat under leg to avoid driveway damage”
Customer Insights
Cost: $ 603.00 from 3 reviews
Great Crew Members
Julio | Julio was very nice and helpful |
Julio | took extra steps to prevent driveway damage |
Ken | very professional |
Lila | Lila was very nice and assisted with no problem. |
Local POD's guys | They made the process easy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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