PODS Moving & Storage

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MoversChevron RightFloridaChevron RightPalm BayChevron RightPODS Moving & Storage
based on 195+ data points
Circle Info

About PODS Moving & Storage

PODS Moving & Storage has been revolutionizing the moving and storage industry for nearly 25 years. Based in the United States, the company has over 245 storage center locations across 46 states and also offers services in Canada, Australia, and the United Kingdom. PODS provides flexible, personalized solutions for moving and storage needs, including portable storage containers, built-in storage, adjustable scheduling, and the ability to load and unload belongings on your own time. If you're looking for more moving services in Melbourne, FL, be sure to explore other options. In addition to its broad range of container sizes, PODS also offers packing supplies, connections to trusted local labor providers, and car shipping services.

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage OnSite
  • Store at Our Facilities
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Commercial Moving
  • Athome Storage
  • Moving & Storage Solutions
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1397252

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.27/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage generally delivers subpar experiences, punctuated by reports of terrible service and incidents, albeit with an occasional mention of perfection.

Reviews Mention icon

Recent Reviews Mention...

Pods is the only way to go when moving

Everything went as advertised

terrible experience

2. Punctuality

5.7/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage has mixed reviews, with some customers experiencing delays in pickup while others report the POD arriving on time.

Reviews Mention icon

Recent Reviews Mention...

lied to me about delivery date

Pod was not delivered on time

POD sat for 3 weeks before being informed.

3. Affordability

4.96/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage is highly valued by customers, suggesting it is worth every penny.

Reviews Mention icon

Recent Reviews Mention...

Was the most expensive way I ever moved.

very expensive for the value

gonna pay and pay big to use them

4. Communication

5.48/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage appears to struggle with consistent quality, facing issues with ignored communications and customer service problems, despite some instances of exceptional assistance and ease of contact.

Reviews Mention icon

Recent Reviews Mention...

Excellent customer service from first to last interaction

talked to them on the phone

website and paperwork were confusing

5. Stick to Prices

2.42/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage does not honor their initial quotes unless specific conditions are met.

Reviews Mention icon

Recent Reviews Mention...

charged for locks we never received

lots of lies and sleezy business practices

Did not stick to the quoted delivery time

6. Speed

7.24/10

Nationwide Average: 8.58/10

Comment Dots

PODS Moving & Storage receives high praise for ensuring that the load barely shifted during transfer.

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Recent Reviews Mention...

drivers were super fast

long time before getting items delivered.

The load barely shifted during transfer

7. Friendliness

8.43/10

Nationwide Average: 8.91/10

Comment Dots

PODS Moving & Storage is highly praised for being very pleasant and accommodating.

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Recent Reviews Mention...

Drivers were all very pleasant

Julio was very respectful

customer service was very rude

8. Will Hire Again

5.69/10

Nationwide Average: 8.18/10

Comment Dots

PODS Moving & Storage generally leaves customers disinclined to use their services again, despite a singular exception of positive feedback.

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Recent Reviews Mention...

would hire again

would hire again

would hire again

9. Professionalism

7.04/10

Nationwide Average: 8.31/10

Reviews Mention icon

Recent Reviews Mention...

conducted himself professionally

employees have no grammar and are extremely rude.

delivery and pick up staff are great

10. Conflict Handling

2.43/10

Nationwide Average: 4.07/10

Comment Dots

PODS Moving & Storage displays a troubling pattern of not addressing damages, failing to offer resolutions despite customer contact, and resorting to pressure rather than amicable solutions.

Reviews Mention icon

Recent Reviews Mention...

assumed driver would report damage, but had to do it ourselves

no refund for charges not incurred

No effort shown to correct delivery issue

11. Precision & Care

6.13/10

Nationwide Average: 8.01/10

Comment Dots

PODS Moving & Storage has received negative feedback due to a driver damaging the gutters.

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Recent Reviews Mention...

Items did not shift and were as packed

had to document damage which was frustrating

placed a mat under leg to avoid driveway damage

Customer Insights icon

Customer Insights

Cost: $ 603.00 from 3 reviews


Great Crew Members icon

Great Crew Members

JulioJulio was very nice and helpful
Juliotook extra steps to prevent driveway damage
Kenvery professional
LilaLila was very nice and assisted with no problem.
Local POD's guysThey made the process easy
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
3101 Skyway Cir, Melbourne, FL, 32934
Phone
(877) 770-7637
Link
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