Sorensen Moving & Storage understands that relocation is such an overwhelming process which is why it is dedicated to helping so you can get through the process more smoothly and easily. Its professional movers make sure that all of your possessions are well-protected from harm and pack boxes securely for loading onto trucks for safe transport to your new location. Rest assured, Sorensen Moving & Storage’s trucks provide full service with more than two experienced drivers and expert movers onboard each truck so you'll move effortlessly into your new place without any worries whether you’re moving locally in Brevard County or long-distance. If you're planning a move, you might find it helpful to check out a list of trusted Palm Bay, FL relocation experts available.
Sorensen Moving & Storage
About Sorensen Moving & Storage
Additional Cities Served: Melbourne, Titusville, Rockledge, Sebastian, West Melbourne, CocoaShow More >
Moving Services
- No services determined
Florida Moving License
Registered
Last Checked: 01/17/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 12/20/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Sorensen Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Sorensen Moving & Storage is overwhelmingly criticized for poor experiences, including damage and deceit, despite a few instances of high praise for professionalism and service.
Recent Reviews Mention...
“Sorenson Moving and Storage is the best moving company”
“great company, will definitely use them again”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Sorensen Moving & Storage generally struggles to meet scheduled times, with numerous reports of delays ranging from a few hours to several weeks.
Recent Reviews Mention...
“They were punctual”
“my move was delayed 3 weeks”
“they called me before they arrived”
3. Affordability
Nationwide Average: 7.69/10
Sorensen Moving & Storage generally offers reasonable prices and transparent costs, though there has been dissatisfaction regarding inconsistent pricing for services.
Recent Reviews Mention...
“charged white glove prices for subpar service”
“charged $10000, far exceeding quote”
“cost was as represented, with a refund issued”
4. Communication
Nationwide Average: 7.53/10
Sorensen Moving & Storage overwhelmingly receives criticism for being unresponsive and misleading, despite a few instances of positive feedback regarding their responsiveness and professionalism.
Recent Reviews Mention...
“despite many calls and emails nothing has been received”
“they communicate in a timely fashion”
“Kathleen was great during the quoting process”
5. Stick to Prices
Nationwide Average: 5.99/10
Sorensen Moving & Storage struggles significantly, with customers frequently complaining about charges exceeding estimates, not honoring delivery dates or insurance claims, and issues with billing accuracy.
Recent Reviews Mention...
“fighting us on payment despite their mistakes”
“right in line with the estimate”
“quoted price significantly exceeded without justification”
6. Speed
Nationwide Average: 8.58/10
Sorensen Moving & Storage receives mixed feedback but predominantly negative experiences highlight extremely slow moves and delayed deliveries.
Recent Reviews Mention...
“Kenny, Walter, and Chris did a quick an efficient move”
“teams are efficient”
“so fast”
7. Friendliness
Nationwide Average: 8.91/10
Sorensen Moving & Storage experiences considerable inconsistency, with customers reporting both exceptionally positive interactions and notably negative ones.
Recent Reviews Mention...
“always had a smile when talking to them”
“they are friendly”
“they are very nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Sorensen Moving & Storage has overwhelmingly negative feedback, with a majority of the customers indicating they would not hire or recommend the company again despite a few exceptions of satisfaction.
Recent Reviews Mention...
“by far the best and easiest move”
“Don't waste your money on this so-called reputable company”
“will definitely use them again”
9. Professionalism
Nationwide Average: 8.31/10
Sorensen Moving & Storage predominantly receives criticism for being unprofessional and sloppy, with notable exceptions praising specific team members for their professionalism and personable manner.
Recent Reviews Mention...
“They were professional”
“they are professional”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Sorensen Moving & Storage overwhelmingly struggles with effectively addressing and resolving customer issues, exhibiting a general reluctance or delay in making amends for service failures.
Recent Reviews Mention...
“requested reimbursement for expenses, nothing received”
“failed to compensate for the damage”
“unwilling to effectively address the issues”
11. Precision & Care
Nationwide Average: 8.01/10
Sorensen Moving & Storage overwhelmingly receives negative feedback for frequently damaging furniture, breaking personal belongings, and generally mishandling customers' items.
Recent Reviews Mention...
“very careful with my household”
“careless mistakes due to being overworked”
“handle all items with care”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Interstate Move Duration: 6 days from 6 reviews
Great Crew Members
| Walter, Jules, Christopher | Thank you to Walter, Jules and Christopher for being the best movers |
| Travis, Walter | pleasant, efficient and professional work |
| Kathleen, Selana, Kenny, Walter, Chris | Kathleen handled questions well, Selana kept me updated, team did a quick move |
| Todd, Robert | very professional and very nice |
| Thomas, Garrett | very respectful and very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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