Native Van Lines is a leading moving company with over 20 years of experience, boasting a high customer satisfaction rating and having moved more than 250,000 customers. Based in Miami Beach, Florida, they work with over 500 local agents and offer services nationwide. They provide a wide range of services, including long-distance moving, corporate relocation, packing, storage, car shipping, and residential moving. These services make them one of the go-to movers in Miami, FL. They pride themselves on offering customized moving solutions and going the extra mile to make sure your move is hassle-free, no matter how big or specialized it may be.
Native Van Lines
About Native Van Lines
Additional Cities Served: Miami Beach, Coral Gables, Palmetto Bay, Sunny Isles Beach, Sweetwater, PinecrestShow More >
Moving Services
- Long distance moving
- Corporate relocation
- Packing services
- Storage services
- Car shipping services
- Residential moving
- Cheap moving tips
- Moving cost information
- Guide to moving to a new state
- Cost of movers
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Native Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.73/10
Nationwide Average: 8.44/10
Native Van Lines appears to greatly satisfy the majority of its customers with its professionalism, efficiency, and caring service, although there are some significant complaints regarding service consistency, damages, and honesty.
Recent Reviews Mention...
“they did a good job”
“made moving an easy experience”
“worst moves ever”
2. Punctuality
7.27/10
Nationwide Average: 8.07/10
Native Van Lines generally exhibits reliable timeliness with most customers praising their on-time arrivals, despite a few incidents of significant delays or mistakes.
Recent Reviews Mention...
“stuff was picked up on time”
“timely process”
“team arrived on time”
3. Affordability
4.8/10
Nationwide Average: 7.69/10
Native Van Lines has elicited mixed but predominantly negative feedback regarding their pricing, with numerous complaints about prices being significantly higher than initially quoted, despite a few customers finding their rates reasonable or excellent.
Recent Reviews Mention...
“ended up paying more than told”
“initial quote was unbeatable”
“my move was bumped from $6k to $20k”
4. Communication
5.34/10
Nationwide Average: 7.53/10
Native Van Lines displays a mixed performance with several instances of exceptional customer service and responsiveness but also faces significant challenges with consistency, leading to varied customer experiences.
Recent Reviews Mention...
“sales person gave away my contact details”
“great customer service”
“went from speaking with one person to 5-6 different people”
5. Stick to Prices
4.04/10
Nationwide Average: 5.99/10
Native Van Lines frequently fails to honor their initial estimates, leading to significant dissatisfaction among numerous customers.
Recent Reviews Mention...
“weren't informed ahead of time of long carry charge”
“quote from sales department not honored”
“Final cost was in line with the estimate”
6. Speed
7.68/10
Nationwide Average: 8.58/10
Native Van Lines generally demonstrates quick and efficient service, with the majority of customers appreciating their swift and professional work, though there are isolated incidents of significant delays.
Recent Reviews Mention...
“agreed to drop off the same day”
“worked tirelessly to ensure a smooth move”
“move has taken over a month and still waiting”
7. Friendliness
7.28/10
Nationwide Average: 8.91/10
Native Van Lines generally receives high praise for their courteous and respectful team, though there are a few notable exceptions regarding rudeness and lack of communication.
Recent Reviews Mention...
“a pleasure to deal with”
“the movers were courteous”
“overall rudeness and lack of communication”
8. Will Hire Again
6.33/10
Nationwide Average: 8.18/10
Native Van Lines exhibits a deeply polarized customer sentiment, with many customers expressing strong satisfaction and loyalty, while a significant portion would not consider rehiring or recommending the company due to negative experiences.
Recent Reviews Mention...
“would not use this company again”
“would hire again”
“worst move ever, very disappointed and upset”
9. Professionalism
6.68/10
Nationwide Average: 8.31/10
Native Van Lines displays a mixed performance with numerous accounts of highly professional behavior contrasted by significant reports of unprofessionalism.
Recent Reviews Mention...
“sales person gave away my contact details”
“very professional”
“very very unprofessional”
10. Conflict Handling
4.01/10
Nationwide Average: 4.07/10
Native Van Lines shows a divided performance, with some customers reporting satisfactory resolutions, while others express frustration over unresolved claims and damages.
Recent Reviews Mention...
“they refunded me for a few things”
“GM returned the deposit in full and no cancellation fee incurred”
“resolved the costing issue fairly”
11. Precision & Care
6.16/10
Nationwide Average: 8.01/10
Native Van Lines receives a mix of accolades for meticulous handling and severe criticism for substantial damage and careless treatment of customer belongings.
Recent Reviews Mention...
“none of our items was broken”
“received broken items”
“handled the furniture with care”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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