Ocean Moving and Storage is a fully-service moving company based in Miami, assisting customers nationwide. With over a decade of experience, the company is equipped to handle unique moving requirements. It offers a truly personal service, tailoring each move to customer-specific needs. The company provides comprehensive services including local and long-distance moving, storage facilities, and full-service packing. They cater to individual, family, and corporate moves, aiming to make the transition as smooth as possible. Their services extend across the 48 contiguous states of the United States, distinguishing them as a serving provider among other movers in Miami, FL. The owner's professional athlete background emphasizes the importance of teamwork and cooperation in ensuring a successful move.
Ocean Moving and Storage
About Ocean Moving and Storage
Additional Cities Served: Fort Lauderdale, Pembroke Pines, Miramar, Miami Gardens, Davie, PlantationShow More >
Moving Services
- Local Moving
- Residential Moving
- Long Distance Moving
- Corporate Moving
- Packing Services
- Storage Services
- Moving Insurance
Florida Moving License
Registered
Last Checked: 01/17/22Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Ocean Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ocean Moving and Storage is overwhelmingly criticized for poor service, excessive charges, and damage to belongings, with a few outliers praising their experience.
Recent Reviews Mention...
“they promise things but switch in the contract”
“company is very predatory”
“the overall experience turned out better than expected”
2. Punctuality
Nationwide Average: 8.07/10
Ocean Moving and Storage overwhelmingly receives negative feedback for often arriving late, showing up unprepared, missing scheduled dates without explanation, and consistently failing to meet promised delivery timings.
Recent Reviews Mention...
“they arrived late”
“lied about delivery time, not punctual”
“not coming at the scheduled time”
3. Affordability
Nationwide Average: 7.69/10
Ocean Moving and Storage is overwhelmingly criticized for charging significantly more than their initial quotes, leading to an expansive concern about hidden costs, unjustifiable upcharges, and overall expense that many found exorbitant and misleading.
Recent Reviews Mention...
“heavily bloated $1500 redelivery and stocking fee”
“charged almost $1,000 a month for storage ”
“quoted cost ended up being double”
4. Communication
Nationwide Average: 7.53/10
Ocean Moving and Storage overwhelmingly receives negative feedback for being unresponsive, rude, and providing misleading information, with only a few instances of satisfactory interactions noted.
Recent Reviews Mention...
“difficulty rescheduling and poor coordination”
“poor communication and misleading claims”
“his communication was great”
5. Stick to Prices
Nationwide Average: 5.99/10
Ocean Moving and Storage overwhelmingly disappoints its customers by frequently not adhering to original quotes, engaging in bait and switch pricing, and adding unexpected charges.
Recent Reviews Mention...
“switch things up in the contract”
“charge you with redelivery and stocking fees”
“charged extra against quoted prices”
6. Speed
Nationwide Average: 8.58/10
Ocean Moving and Storage has overwhelmingly negative feedback, with numerous complaints about significant delays, inefficiency, and slow packing and delivery times, despite a few positive remarks about their quick service in isolated instances.
Recent Reviews Mention...
“charged extra for late delivery”
“quick fast and efficient”
“team worked quickly”
7. Friendliness
Nationwide Average: 8.91/10
Ocean Moving and Storage exhibits a generally negative sentiment, with numerous reports of rudeness, unprofessionalism, and a lack of care, despite a few isolated instances of professionalism and courtesy.
Recent Reviews Mention...
“took advantage of the situation”
“he was friendly and kind”
“they were very rude to me”
8. Will Hire Again
Nationwide Average: 8.18/10
Ocean Moving and Storage overwhelmingly receives negative feedback, with a considerable majority of customers expressing they would not use their services again due to various issues encountered.
Recent Reviews Mention...
“Stay away like the plague”
“would not hire again due to predatory practices”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Ocean Moving and Storage overwhelmingly receives criticism for unprofessional behavior, including unethical practices, poor customer service, and damage to possessions, with only a few accounts of professionalism and courteous conduct.
Recent Reviews Mention...
“disgusting how they do business”
“unprofessional actions and threats for more fees”
“super professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Ocean Moving and Storage overwhelmingly demonstrates a lack of effort and unresponsiveness in addressing customer grievances and making amends for service failures, despite a few instances where they attempted to assist.
Recent Reviews Mention...
“do not rectify issues”
“did not accommodate rescheduling efficiently”
“went above and beyond to help”
11. Precision & Care
Nationwide Average: 8.01/10
Ocean Moving and Storage overwhelmingly receives negative feedback for damaging, losing, or mishandling a vast majority of customers' possessions, despite a few isolated reports of satisfactory service.
Recent Reviews Mention...
“they did a good job of wrapping/padding furniture”
“half of belongings were damaged or missing”
“many items got broken due to poor packing ”
Customer Insights
Cost: $ 4944.00 from 12 reviews
Local Move Duration: 4.5 hours from 10 reviews
Interstate Move Duration: 14 days from 55 reviews
Great Crew Members
Ray | Ray managed everything by himself professionally |
Jorge | Jorge was amazing, friendly, kind, and professional |
all the guys | want to thank all the guys |
Travis | Travis is an awesome mover |
Travis, Eli | Travis gave confidence, Eli was very respectful and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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