Alltrust Moving & Storage is a trusted and affordable moving company based in Miami, Florida. They provide local and long-distance moving services, as well as corporate moving and secure storage solutions. The company is known for its exceptional customer service and professional moving experts who are highly skilled, experienced, and courteous. With their state-of-the-art private storage facilities and well-trained team, they guarantee quick delivery times and even same-day delivery within the state. They pride themselves on offering fair prices and a 99% referral rate, ensuring a stress-free and efficient moving experience for their clients.
Alltrust Moving & Storage
About Alltrust Moving & Storage
Additional Cities Served: Miami Gardens, Davie, Lauderhill, Jupiter, Doral, North MiamiShow More >
Moving Services
- LongDistance Moving
- Local Moving
- Corporate Moving
- Secure Storage
- FullService Packing
- Loading and Unloading Services
- Furniture Disassembly and Reassembly
- Same Day Delivery
- Basic Valuation Protection
- Free Storage for Up to 30 Days
Florida Moving License
Registered
Last Checked: 01/17/22USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/09/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Alltrust Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.27/10
Nationwide Average: 8.44/10
Alltrust Moving & Storage is perceived negatively by a vast majority of customers who report fraudulent activities, significantly overcharged quotes, damaged items, dishonest practices, and overall terrible and stressful experiences, though a small number of clients share highly positive reviews about great service and professionalism.
Recent Reviews Mention...
“Most dishonest company ever.”
“bad overall experience with Alltrust”
“worst commerce experience ever”
2. Punctuality
3.91/10
Nationwide Average: 8.07/10
Alltrust Moving & Storage frequently struggles with timely arrivals and deliveries, despite a few instances of being on schedule.
Recent Reviews Mention...
“they showed up and delivered late”
“arrived 5 mins before the deadline of a 3-hr window”
“sat in an empty house for 24 days”
3. Affordability
2.11/10
Nationwide Average: 7.69/10
Alltrust Moving & Storage has broadly been criticized for significantly increasing prices from initial quotes, leading to overall dissatisfaction among customers despite a few reviews mentioning competitive prices.
Recent Reviews Mention...
“bait and switch with estimate and contract.”
“no money back and pay 50% more”
“Mention of price gouging”
4. Communication
2.68/10
Nationwide Average: 7.53/10
Alltrust Moving & Storage generally struggles, as highlighted by numerous accounts of inadequate responses, misinformation from sales reps, and overall poor communication in handling customer inquiries and concerns, though there are a few instances of positive feedback regarding responsiveness and professionalism.
Recent Reviews Mention...
“will not answer phone calls or emails.”
“impossible to get a hold of”
“difficult to communicate with them”
5. Stick to Prices
1.73/10
Nationwide Average: 5.99/10
Alltrust Moving & Storage overwhelmingly receives negative feedback for frequently charging significantly more than their initial quotes, utilizing tactics such as bait-and-switch, price gouging, and undisclosed additional fees.
Recent Reviews Mention...
“switch you with their estimate and contract.”
“have to pay 50% more than quoted”
“Implied price gouging likely means not sticking to quoted prices”
6. Speed
4.5/10
Nationwide Average: 8.58/10
Alltrust Moving & Storage generally receives negative feedback, with numerous customers complaining about delays, inefficiency, and slow work pace, despite a few reports of efficient and fast service.
Recent Reviews Mention...
“move and delivery were both late”
“did not complete the job on time”
“left without finishing the job”
7. Friendliness
5.42/10
Nationwide Average: 8.91/10
Alltrust Moving & Storage exhibits a polarized sentiment, with numerous customers reporting rudeness and unprofessional behavior, while a significant portion praised the staff for being courteous, professional, and friendly.
Recent Reviews Mention...
“left with a huge mess and broken furniture”
“was very rude”
“left a huge mess, not friendly”
8. Will Hire Again
3.93/10
Nationwide Average: 8.18/10
Alltrust Moving & Storage faces overwhelming negative feedback citing terrible experiences, with a very small subset of customers expressing satisfaction and willingness to rehire.
Recent Reviews Mention...
“Don't make the inevitable mistake by hiring this company.”
“like being robbed”
“would not hire again”
9. Professionalism
3.81/10
Nationwide Average: 8.31/10
Alltrust Moving & Storage has received overwhelmingly negative feedback on its conduct and service, despite a few instances of high praise for professionalism and hard work from certain team members.
Recent Reviews Mention...
“Most dishonest company ever.”
“lost 1/3 of our stuff indicates unprofessionalism”
“company conducts fraudulently”
10. Conflict Handling
1.36/10
Nationwide Average: 4.07/10
Alltrust Moving & Storage overwhelmingly shows a lack of effort and commitment to addressing and resolving customer issues and complaints effectively.
Recent Reviews Mention...
“offered only $75 for missing $25,000 worth of items.”
“did not attempt to rectify the situation”
“no effort to resolve issues properly”
11. Precision & Care
3.87/10
Nationwide Average: 8.01/10
Alltrust Moving & Storage receives mixed reviews, with numerous complaints about damaged and mishandled items, though there are some instances of commendation for careful and efficient service.
Recent Reviews Mention...
“belongings went missing, never properly inventoried.”
“much of what was delivered was damaged”
“Our stuff was stolen, damaged, and destroyed”
Customer Insights
Cost: $ 9511.00 from 30 reviews
Local Move Duration: 5 hours from 8 reviews
Interstate Move Duration: 2 days from 19 reviews
Great Crew Members
| Alex | Alex showed great courtesy |
| John, Otmane, Cyrus | John understood our needs, Otmane and Cyrus were total rockstars |
| Jose | informed about delivery despite issues |
| Paul L.,Ellie | tried reaching out to confirm payment authentication, no response |
| Hunter | Hunter ensured satisfaction before departing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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