Founded in 1991, FlatRate Moving stands out among other Miami, FL, moving companies because it offers a guaranteed, all-inclusive move at a flat rate. Compared to hourly moving companies that charge by time or weight, FlatRate is notable for its firm, transparent pricing, which is especially good for those on a strict budget. FlatRate has locations around the country, making it an excellent choice for interstate or cross-country moves. In addition, this company has decades of experience moving specialty items, including pianos, fine art, and antiques. No matter how heavy or fragile your item, FlatRate has the experience, employees, and equipment to get the job done safely.
FlatRate Moving Miami
About FlatRate Moving Miami
Additional Cities Served: Hialeah, Fort Lauderdale, Pembroke Pines, Hollywood, Miramar, Miami GardensShow More >
Moving Services
- Local Moving
- Long Distance
- International
- Office Moving
- Elite White Glove Moving
- Box Delivery
- Packing Services
- Custom Crating
- Storage
- Military Relocation Services
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of FlatRate Moving Miami
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
FlatRate Moving Miami receives a mixture of high praise for their professionalism, efficiency, and customer service, alongside significant criticism for experiences involving damages, losses, and dissatisfaction, showcasing a polarizing performance.
Recent Reviews Mention...
“horrible experience with damaged items”
“last move was a complete and total nightmare”
“Flat Rate Moving did an incredible job”
2. Punctuality
Nationwide Average: 8.07/10
FlatRate Moving Miami generally maintains a reputation for being on time and professional, although there are a few instances of significant delays and dissatisfaction with timing reported.
Recent Reviews Mention...
“arrived 5 minutes early”
“Team was punctual”
“the men were very professional and on time”
3. Affordability
Nationwide Average: 7.69/10
FlatRate Moving Miami receives mixed feedback, with numerous customers praising its reasonable and competitive pricing, while a significant number report dissatisfaction due to unexpected fees and price changes post-agreement.
Recent Reviews Mention...
“very reasonable price compared to other quotes”
“Flatrate was significantly more affordable”
“offer a flat rate which suggests affordability”
4. Communication
Nationwide Average: 7.53/10
FlatRate Moving Miami experiences range drastically with numerous customers commending their responsiveness, professionalism, and customer service, while a significant number of others report issues with unresponsiveness, poor customer service, and difficulty in communication, indicating a highly inconsistent experience.
Recent Reviews Mention...
“multiple attempts needed due to email system issues”
“horrible returning calls”
“emails to their legal department go unanswered”
5. Stick to Prices
Nationwide Average: 5.99/10
FlatRate Moving Miami has mixed reviews with customers experiencing both consistency in adhering to initial quotes and unexpected charges, leading to varied sentiments on their pricing reliability.
Recent Reviews Mention...
“refused to honor the replacement price”
“very upfront about costs”
“charged extra for items that were on the itemized list”
6. Speed
Nationwide Average: 8.58/10
FlatRate Moving Miami is overwhelmingly praised for their rapid and efficient moving services, despite a few instances where they were criticized for delays and the need for customer assistance.
Recent Reviews Mention...
“worked quickly”
“The team moved like lightning”
“specifically mentioned their speed”
7. Friendliness
Nationwide Average: 8.91/10
FlatRate Moving Miami is overwhelmingly praised for its polite, courteous, and professional staff, despite a few isolated incidences of unsatisfactory behavior.
Recent Reviews Mention...
“very friendly and very helpful employees”
“Team was polite and efficient”
“practically extorted a 20% tip without appreciative response”
8. Will Hire Again
Nationwide Average: 8.18/10
FlatRate Moving Miami receives a mixed but overall more favorable response, with many customers expressing high satisfaction and intent to use their services again, despite a significant number of others having negative experiences.
Recent Reviews Mention...
“definitely would not hire again”
“would not hire again”
“will need to get a judgment lien against them”
9. Professionalism
Nationwide Average: 8.31/10
FlatRate Moving Miami generally receives high praise for their exceptional service, with numerous clients highlighting their professionalism, efficiency, and courteous behavior, despite a few instances of unprofessional conduct cited by some customers.
Recent Reviews Mention...
“our team of movers were exceptional”
“Very professional team”
“conducted themselves unprofessionally”
10. Conflict Handling
Nationwide Average: 4.07/10
FlatRate Moving Miami overwhelmingly demonstrates a pattern of unresponsiveness and inadequacy in addressing and rectifying customer claims for damages, lost or stolen items, and unsatisfactory service, with only isolated instances where issues were somewhat addressed.
Recent Reviews Mention...
“did not respond to my claim for damages”
“refused to honor the extra value protection”
“did not rectify the situation with the stolen suitcase”
11. Precision & Care
Nationwide Average: 8.01/10
FlatRate Moving Miami has mixed reviews with experiences varying from satisfactory, efficient and careful handling to several instances of damage, loss, and negligence.
Recent Reviews Mention...
“my belongings were damaged”
“several items were damaged”
“worked very efficiently and carefully”
Customer Insights
Cost: $ 1012.00 from 3 reviews
Local Move Duration: 4 hours from 7 reviews
Interstate Move Duration: 8 days from 11 reviews
Great Crew Members
Marty,Dennis | helped get a great price, super friendly and honest worker |
David, Jerry, Jew | exceptional team of movers, wouldn't be disappointed |
Guy,Wilson,Tomas,Jerry | Guy was very polite, Wilson, Tomas, and Jerry moved like lightning |
Ivan | always have the best experience |
Ivah, Igor, Ivan | absolute BEST of the BEST implies great work by movers |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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