iContainers US

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About iContainers US

iContainers is a digital freight forwarder based in Barcelona, providing freight forwarding services to businesses, startups, and consumers globally. The company is part of the Agility group, working closely with Shipa Freight to cater to customer demands. iContainers offers an online freight quoting platform, equipped with the latest technology for simplifying ocean and air freight, and allowing customers to manage their bookings from a personalized dashboard. They cover over 100,000 routes and service numerous ports worldwide. For those seeking the services of movers in Coral Gables, FL, this company also provides door-to-door services to several countries.

Additional Cities Served: Key Biscayne

Moving Services

  • Ocean Freight
  • LCL Shipping
  • FCL Shipping
  • Import furniture from China
  • Import plastics and derivatives
  • Import from Shanghai
  • Import from Germany
  • Import from Turkey
  • Import Car Parts
  • Export to Germany

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Summarized Review of iContainers US

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.91/10

Nationwide Average: 8.44/10

Comment Dots

iContainers US suffers from overwhelmingly negative feedback due to issues such as unprofessionalism, unexpected charges, and accusations of fraud, leading to high levels of customer dissatisfaction and stress.

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Recent Reviews Mention...

price, quality and service above expectations

Excellent service

charged us almost 1,900.00 US dollars for few goods

2. Punctuality

7.16/10

Nationwide Average: 8.07/10

Comment Dots

iContainers US struggles significantly, with deliveries taking more than twice as long as reported and instances of forgotten payments to fleet companies.

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Recent Reviews Mention...

very correct in delivery hours

shipment arrived exactly on schedule

container arrived at my house on time

3. Affordability

7.03/10

Nationwide Average: 7.69/10

Comment Dots

iContainers US is generally criticized for unexpected additional payments, surprise charges, significant discrepancies between quoted and actual prices, and misleading low initial quotes, despite a rare acknowledgment of competitive rates.

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Recent Reviews Mention...

price above expectations

charged us almost 1,900.00 US dollars for few goods

Ended up paying $3,000 extra in Chile.

4. Communication

8.03/10

Nationwide Average: 7.53/10

Comment Dots

iContainers US reportedly faces significant challenges, including unresponsiveness, difficulty in reaching support, and issues with transparency regarding costs and service changes, overshadowing the rare instances of satisfactory interactions.

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Recent Reviews Mention...

Andrea and Catalina made it a very easy process

their response is always on time

correct in documentation

5. Stick to Prices

3.65/10

Nationwide Average: 5.99/10

Comment Dots

iContainers US consistently fails to honor originally agreed-upon terms, frequently imposes unexpected additional charges, and significantly overestimates the final costs compared to their initial quotes.

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Recent Reviews Mention...

gave two bad broker options at high prices

Paid $3,000 extra in Chile than expected.

no hidden fees or bait and switch tactics

6. Speed

7.42/10

Nationwide Average: 8.58/10

Comment Dots

iContainers US has been criticized for delayed delivery.

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Recent Reviews Mention...

move was done fast

fast service

delayed delivery

7. Friendliness

9.36/10

Nationwide Average: 8.91/10

Comment Dots

iContainers US has received negative feedback due to the person answering not being engaged.

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Recent Reviews Mention...

Laura and Mauricio provided incredible customer service

tremendously trained and helpful staff

they are friendly

8. Will Hire Again

7.76/10

Nationwide Average: 8.18/10

Comment Dots

iContainers US faces overwhelming dissatisfaction, with customers uniformly expressing they would not engage their services in the future due to a range of negative experiences.

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Recent Reviews Mention...

Would definitely use again in the future

recommend them

highly recommended

9. Professionalism

7.73/10

Nationwide Average: 8.31/10

Comment Dots

iContainers US is often criticized for their lack of competence, being perceived as unprofessional, siding with the wrong party, and engaging with unreliable handlers.

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Recent Reviews Mention...

tremendously trained and helpful staff

Maria, Carolina, and Santiago were highly professional

Unprofessional in handling documentation and communication

10. Conflict Handling

3.76/10

Nationwide Average: 4.07/10

Comment Dots

iContainers US consistently fails to resolve issues fairly, often refusing compensation, ignoring cargo problems, overcharging, and neglecting promised refunds, showing a lack of effort in rectifying any wrongs.

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Recent Reviews Mention...

Klaus helped deal with bureaucratic difficulties

did not attempt to rectify perceived overcharging

refused appropriate compensation.

11. Precision & Care

7.4/10

Nationwide Average: 8.01/10

Comment Dots

iContainers US has shown a disappointing performance with complaints of items arriving in poor condition, including partially and mostly damaged goods.

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Recent Reviews Mention...

everything arrived impeccable

effects arrived in perfect condition

none of our stuff was broken or damaged

Customer Insights icon

Customer Insights

Cost: $ 4722.00 from 13 reviews


Interstate Move Duration: 38 days from 14 reviews

Great Crew Members icon

Great Crew Members

Andrea, Catalinamade it a very easy process to get my annual bond
Laura Arango,Mauricio Kertzmanstepped up to the plate for us and incredible customer service
Klausgreat help through bureaucratic difficulties
LauraLaura made the experience smooth and painless
María Fernanda, Natalia, Noemialways guided me and helped me in everything
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact iContainers US

Location
1444 Biscayne Blvd # 208, Miami, FL, 33132
Phone
+1 754-333-5662
Link
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