iMoving is a US-based moving company platform that connects customers with local and long-distance moving services. With a rigorous vetting process, they ensure that all associated movers are licensed, fully insured, and highly reputable. If you are looking for movers in Miami, FL, iMoving provides a broad range of services such as packing and unpacking, storage, moving labor, and auto transport. This company distinguishes itself by offering a fixed price system that eliminates sudden price increases on moving day. Additionally, they ensure quality service by maintaining tight control over their associated movers - those who drop below a certain rating are removed from the platform. They also guarantee secure payment, handling all transactions themselves and only releasing payment to the movers three days post-move. Established in 2023, they offer an online booking system, and ensure the availability of customer support throughout the entire moving process.
iMoving
About iMoving
Additional Cities Served: Miami Beach, North Miami, Palmetto Bay, Sweetwater, Pinecrest, Miami SpringsShow More >
Moving Services
- Local Moving Services
- Long Distance Moving
- Packing and Unpacking Services
- Storage Services
- Moving Labor
- Auto Transport
- Commercial Moving
- Assembly and Disassembly Services
- Disposal Services
- Piano Moving Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 12/04/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of iMoving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
iMoving experiences polarized customer feedback, with several reports of poor service and negative experiences alongside a considerable number of customers expressing satisfaction through high praise for professionalism, efficiency, and overall great experiences with the movers.
Recent Reviews Mention...
“service was extremely poor”
“stressful and sketchy experience”
“terrible experience ”
2. Punctuality
Nationwide Average: 8.07/10
iMoving experiences varied significantly, with numerous reports of delays and failures to honor schedules, yet also a consistent stream of feedback praising their timeliness and promptness.
Recent Reviews Mention...
“our movers were late”
“carrier arrived much later than scheduled”
“failed to honor time/date guarantee”
3. Affordability
Nationwide Average: 7.69/10
iMoving receives mixed feedback, with some customers finding their services reasonably priced and cost-efficient, while others criticize the service for being expensive and experiencing issues with increasing costs and uncommunicated fees.
Recent Reviews Mention...
“extremely expensive for the service not rendered”
“paid a premium for poor service”
“Pricing was a bit high.”
4. Communication
Nationwide Average: 7.53/10
iMoving initially faced significant challenges with many customers experiencing difficulties and dissatisfaction, but numerous accounts also highlight exceptional improvement and commendable service from individual staff members who were proactive, professional, and responsive.
Recent Reviews Mention...
“had several conversations but issues persisted”
“unhelpful during the actual move day”
“IMPOSSIBLE to get in contact with customer service ”
5. Stick to Prices
Nationwide Average: 5.99/10
iMoving generally receives negative feedback for not honoring their initial quotes, although there are a few positive mentions appreciating no hidden fees and price security.
Recent Reviews Mention...
“did not stick to quoted prices, and terms changed”
“under quoted and hustled”
“made false promises to close the deal”
6. Speed
Nationwide Average: 8.58/10
iMoving generally provides fast and efficient service, despite a few reports of significant delays and slow responses.
Recent Reviews Mention...
“significant delay even beyond updated timelines”
“moved very quickly”
“Extremely delayed, showed up very late.”
7. Friendliness
Nationwide Average: 8.91/10
iMoving receives mixed reviews, with numerous customers experiencing exceptional courtesy and support, contrasted by several accounts of unprofessional and rude interactions.
Recent Reviews Mention...
“interactions were not friendly”
“they were friendly on the phone”
“crew drank our alcohol, very unprofessional ”
8. Will Hire Again
Nationwide Average: 8.18/10
iMoving has mixed feedback, with a significant portion of customers expressing strong dissatisfaction and unwillingness to hire again, contrasted by another substantial portion who are highly satisfied and enthusiastic about rehiring the company for future needs.
Recent Reviews Mention...
“would not hire again due to the negative experience”
“recommend a different company”
“would not hire again ”
9. Professionalism
Nationwide Average: 8.31/10
iMoving experiences varied feedback, with numerous complaints about unprofessional behavior contrasted by several accounts praising the crew's professionalism and hardworking ethos.
Recent Reviews Mention...
“lack of professionalism shown in handling cancellation”
“unprofessional handling of the situation”
“very unprofessional behavior ”
10. Conflict Handling
Nationwide Average: 4.07/10
iMoving mostly falls short in adequately addressing customer complaints and resolving issues, despite rare instances of diligent problem-solving.
Recent Reviews Mention...
“did not show willingness to fully refund”
“failed to rectify lost and delayed items situation”
“hiding behind terms and conditions for refund issue”
11. Precision & Care
Nationwide Average: 8.01/10
iMoving shows a mixed performance with numerous reports of significant damage and loss, balancing against equally strong testimonies of meticulous and damage-free service.
Recent Reviews Mention...
“furniture and items handling was not applicable”
“missing boxes and hardware, very careless ”
“loaded and unloaded with zero damage”
Customer Insights
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
| Evan,Rita,Trey | had multiple conversations but issues remained |
| Max | worked very hard and was helpful |
| Andrea | great work in communication |
| Lorna | Lorna handled everything with compassion and professionalism |
| David | was very helpful and made sure to get us the best price. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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