Kelly Vanlines is a moving company that specializes in long-distance moving services. They strive to make the moving process easy and stress-free for families at an affordable price. As one of the movers in Miami, FL, the company schedules moves on a first-come basis, so they encourage customers to book as far in advance as possible to secure their preferred date. They do not disclose the length of time they have been in business, their business location or service area, ownership details, or any distinctive features or services beyond long-distance moves based on the supplied website information. Information on their insurance and storage charges was mentioned but not specified.
Kelly Vanlines
About Kelly Vanlines
Additional Cities Served: Miami Gardens, North Miami Beach, Pembroke Park, Surfside, Golden Beach
Moving Services
- Longdistance moving services
- Affordable moving services
- Request a quote for moving services
- Booking movers in advance
- Insurance included with the move
- Storage charge information
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Kelly Vanlines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.4/10
Nationwide Average: 8.44/10
Kelly Vanlines generally receives high praise for its smooth, efficient moving processes and professionalism, though it is not without a few significant criticisms regarding service and damages.
Recent Reviews Mention...
“terrible overall experience”
“The whole process went very smooth”
“moving was done smooth and very efficient”
2. Punctuality
7.69/10
Nationwide Average: 8.07/10
Kelly Vanlines generally arrives on time and is prompt in moving belongings, though there has been an instance of late delivery.
Recent Reviews Mention...
“They arrived on time”
“they were on time”
“timely in moving our belongings”
3. Affordability
4.05/10
Nationwide Average: 7.69/10
Kelly Vanlines is viewed poorly due to unexpected hidden fees and charges significantly higher than estimates, despite one instance of a customer receiving their best offer.
Recent Reviews Mention...
“they have many hidden fees”
“very expensive compared to the estimate”
“cost was double the original quote”
4. Communication
4.89/10
Nationwide Average: 7.53/10
Kelly Vanlines experiences a mix of critical feedback for poor consistency and dishonesty but also has instances of being highly proactive, leaving customers with polarized opinions.
Recent Reviews Mention...
“The overall communication was great”
“terrible communication with movers”
“they lied about not being a broker”
5. Stick to Prices
1.92/10
Nationwide Average: 5.99/10
Kelly Vanlines consistently fails, often adding hidden fees, significantly increasing costs far beyond original estimates.
Recent Reviews Mention...
“they added a lot of hidden fees”
“estimate off by 80%”
“price was doubled from the original quote”
6. Speed
6.73/10
Nationwide Average: 8.58/10
Kelly Vanlines receives mixed feedback, with some customers praising their efficiency and swift service, while others criticize significant delays in their moving process.
Recent Reviews Mention...
“held my stuff for almost 3 weeks”
“very efficient”
“got me moved quickly”
7. Friendliness
8.06/10
Nationwide Average: 8.91/10
Kelly Vanlines generally exhibits a very positive and courteous demeanor towards their customers, though there has been an isolated report of rudeness.
Recent Reviews Mention...
“Kept a smile on their face the entire time”
“they are friendly”
“they were courteous”
8. Will Hire Again
6.52/10
Nationwide Average: 8.18/10
Kelly Vanlines elicits strongly divided opinions, with many customers expressing high satisfaction and loyalty, while a significant portion vehemently opposes using their service again.
Recent Reviews Mention...
“I highly recommend them”
“really hate this company and experience”
“would hire again”
9. Professionalism
8.01/10
Nationwide Average: 8.31/10
Kelly Vanlines generally receives high praise for their efficient, professional, and hardworking team, despite a rare complaint about rude and lazy behavior.
Recent Reviews Mention...
“Professional, efficient, and reliable service”
“team was efficient and professional”
“Professional and hardworking”
10. Precision & Care
7.24/10
Nationwide Average: 8.01/10
Kelly Vanlines generally receives high praise for their ability to wrap, carry, and move furniture meticulously, though there are isolated incidents of items being left behind, broken, and damaged.
Recent Reviews Mention...
“wrapped, carried, and moved our furniture with wonderful care”
“careful with my antique furniture and items”
“left items, broken and damaged belongings”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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