PODS Moving & Storage revolutionized the moving and storage industry in 1998 with its concept of portable storage containers. With nearly 25 years of experience, the company offers personalized moving and storage solutions tailored to customers' unique needs, including a safe, secure, and easily accessible storage option for containers. Recognized as an integral part of the movers in Tallahassee, FL, PODS provides flexibility and control with adjustable scheduling and the ability to load and unload belongings on your own time. The company offers multiple container sizes and additional services such as car shipping, moving supplies, and connections to trusted local labor providers.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Bainbridge, Live Oak, Quincy, Marianna, Midway, MonticelloShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Contents Protection
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives a mix of high praise for their ease, professionalism, and excellent customer service, alongside severe criticism for issues like damaged items, poor experiences, and accusations of dishonesty.
Recent Reviews Mention...
“Very easy to deal with and worth it”
“broken and destroyed items indicate poor quality”
“This is the worst company to do business with.”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally provides timely deliveries and pickups with advance communication, though a few experiences with delays and scheduling issues have been noted.
Recent Reviews Mention...
“someone happened to show up while waiting”
“they keep scheduling and not showing up”
“things went like clockwork”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed feedback, with some customers finding good value while many others criticize them for being expensive and engaging in rate jacking, leading to dissatisfaction over high costs and perceived dishonesty.
Recent Reviews Mention...
“Saved me a lot of back and forth driving”
“Pods is dishonest and will steal”
“Charged me $7790 instead of $4000”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences a mix of high praise for clear guidelines, knowledgeable staff, and effective information sharing, contrasted with significant criticism for poor customer service, miscommunication, and unresponsiveness, reflecting inconsistency in customer interactions.
Recent Reviews Mention...
“they provided informative call without hard selling”
“Scott was accommodating”
“broker never mentioned calling ahead”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage seems to have a reputation for often not honoring their initial quotes, with customers frequently reporting unauthorized charges and significant overcharging compared to the promised prices.
Recent Reviews Mention...
“changed the pickup date without compensation”
“charged fee despite assurance”
“they do exactly what they say they will do”
6. Speed
Nationwide Average: 8.58/10
PODS Moving & Storage is generally praised for its quick and efficient loading and drop-off services, though there was an instance of a significant delay.
Recent Reviews Mention...
“loading went smoothly and quickly”
“things went like clockwork”
“Quick and fast drop of the POD.”
7. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally provides friendly and respectful service, although there have been some notable instances of perceived rudeness and unprofessional behavior.
Recent Reviews Mention...
“drivers are friendly and respectful”
“people helpful”
“gentleman turned my entire day around”
8. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives a polarized response with a group of customers highly satisfied and loyal, stating they would definitely rehire and recommend the service, while another significant group expresses strong dissatisfaction and declares they would never use or recommend the company's services again.
Recent Reviews Mention...
“Well worth it and implies satisfaction”
“would not hire again due to the issue”
“DO NOT USE THEM”
9. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage has received mixed feedback, with numerous commendations for skilled, respectful, and professional service alongside strong criticisms for unprofessional behavior, rudeness, and dishonesty.
Recent Reviews Mention...
“quick professional service”
“very skilled and respectful drivers”
“unprofessional behavior, kept me on hold”
10. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage consistently receives negative feedback for their lack of resolution efforts and poor customer support, though there is a rare instance of reassurance and assistance mentioned.
Recent Reviews Mention...
“did not offer to rectify the situation”
“been stuck for 2 weeks without resolution”
“did not fully rectify overcharging”
11. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage has received mixed feedback, with some customers praising their carefulness, while others have reported significant damage and negligence.
Recent Reviews Mention...
“things were broken and destroyed”
“my items had bugs and were possibly damaged”
“extremely careful with possessions”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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