Best Moving & Storage is a family-owned company that has been providing professional moving services in Southwest Florida since 1994. Based in Naples, FL, they serve the local community, including Bonita Springs, Fort Myers, Marco Island, and Sanibel. The company offers local, long-distance, residential, senior moving, interstate, cross-country, commercial, office, international, and auto transportation services. Best Moving & Storage is fully licensed and insured, with a team of fully trained, certified, and background-checked professional movers. They pride themselves on their personalized service and attention to detail, forming lifelong relationships with their clients.
Best Moving and Storage
About Best Moving and Storage
Additional Cities Served: Bonita Springs, Estero, Naples, Punta Gorda, Belle Glade, Marco IslandShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Residential Moving
- Senior Moving
- Interstate Moving
- Cross Country Moving
- Commercial Moving
- International Moving
- Auto Transportation
- Packing Services
Florida Moving License
Registered
Last Checked: 01/17/22Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Best Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Best Moving and Storage typically provides exceptional moving and storage services, as reflected by widespread praise for their professionalism, reliability, and efficiency, despite a few critical reviews highlighting negative experiences.
Recent Reviews Mention...
“nothing but good things to say”
“Our moving experience was fantastic”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Best Moving and Storage overwhelmingly receives praise for their timeliness and reliability in arrival, despite a couple of noted exceptions.
Recent Reviews Mention...
“showed up on time”
“arrived just when we were told”
“they are punctual”
3. Affordability
Nationwide Average: 7.69/10
Best Moving and Storage receives a mixed perception with some customers facing unexpected costs and high prices, while others appreciate the fair pricing and good value they received.
Recent Reviews Mention...
“Hit with an additional cost but considered other company quotes.”
“extra charges not initially disclosed”
“move was not worth the $12,000 cost”
4. Communication
Nationwide Average: 7.53/10
Best Moving and Storage is highly praised for their informative, responsive, and courteous interactions, though a few customers experienced significant communication lapses post-contract.
Recent Reviews Mention...
“very informative and knowledgeable”
“Great communication from scheduling through completion”
“No specific communication issues but packing labeling was off.”
5. Stick to Prices
Nationwide Average: 5.99/10
Best Moving and Storage has a mixed reputation, with some customers facing unexpected charges while others praise its accuracy and honesty in final billing.
Recent Reviews Mention...
“Was hit with additional costs despite price guarantee.”
“additional charges for services promised within initial cost”
“were less than the estimate”
6. Speed
Nationwide Average: 8.58/10
Best Moving and Storage consistently delivers efficient and rapid service, with nearly all reviews highlighting their quick packing, loading, and overall timely completion of moves.
Recent Reviews Mention...
“Fast, efficient”
“quickly wrapped my furniture and loaded it”
“completed the job in a timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Best Moving and Storage is overwhelmingly described as professional, courteous, and pleasant, creating a consistently positive and accommodating experience for their customers.
Recent Reviews Mention...
“very professional and courteous”
“Team was pleasant and accommodating”
“Everyone involved was friendly.”
8. Will Hire Again
Nationwide Average: 8.18/10
Best Moving and Storage appears to be highly favored with numerous clients expressing strong intentions to use their services again or recommend them to others, although a handful have expressed a definite unwillingness to rehire.
Recent Reviews Mention...
“would recommend and request again”
“The entire move went seamlessly and better than hoped”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Best Moving and Storage generally receives high praise for their courteous, efficient, and professional conduct, despite a few reports of unprofessionalism.
Recent Reviews Mention...
“professional and courteous”
“The team conducted themselves professionally”
“crew(s) were very knowledgeable and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Best Moving and Storage consistently shows a lack of effort and follow-through in addressing and rectifying customer problems and complaints.
Recent Reviews Mention...
“no effort made to rectify the multitude of mistakes”
“did not rectify losing all our stuff”
“no attempt to correct the problem”
11. Precision & Care
Nationwide Average: 8.01/10
Best Moving and Storage generally provides excellent service, with many customers praising their respectful and careful treatment of belongings, though there are isolated reports of damage and mishandling.
Recent Reviews Mention...
“Boxes mislabeled and items not secured well.”
“items were damaged despite being wrapped ”
“very careful protecting our furniture”
Customer Insights
Interstate Move Duration: 10 days from 4 reviews
Great Crew Members
Tammy,Amanda | Tammy is very professional, Amanda's packing skills are exceptional |
Eric, Brent | did an excellent job packing and moving |
Eric, Jose, Steve, Kaiah | Easy to work with, pleasant and accommodating |
Not provided | Driver and loaders/unloaders were praised for being wonderful. |
Steve | got my quote ready in a timely manner |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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