Cleveland Bass Movers and Storage LLC is a reputable moving company that has been serving Southwest Florida for over 53 years. Based in Cleveland, this business handles various moving tasks, ensuring that no job is too big or too small for their team of professionals. As a locally-owned and operated company, they are committed to providing personalized service and attention to detail in all their services. If you need a reliable and experienced moving company in Cape Coral, FL, trust Cleveland Bass Movers and Storage LLC to cater to your requirements.
Cleveland Bass Movers LLC
About Cleveland Bass Movers LLC
Additional Cities Served: Fort Myers, Bonita Springs, Estero, Naples, Marco Island, ClevelandShow More >
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- Small moves
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
- Storage services
Florida Moving License
Registered
Last Checked: 01/17/22Awards
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Summarized Review of Cleveland Bass Movers LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Cleveland Bass Movers LLC is highly recommended and praised for their service, with customers experiencing great satisfaction, although a single report cites significant issues.
Recent Reviews Mention...
“best movers”
“careful movers with perfect results”
“treating the community like family and transported belongings carefully”
2. Punctuality
Nationwide Average: 8.07/10
Cleveland Bass Movers LLC consistently receives high praise for being punctual and delivering on time.
Recent Reviews Mention...
“timely”
“arrived early”
“They were prompt”
3. Affordability
Nationwide Average: 7.69/10
Cleveland Bass Movers LLC receives mixed reviews, with some customers finding their pricing very reasonable while others have experienced higher costs without receiving the promised service.
Recent Reviews Mention...
“payment process was very flexible and easy”
“priced very reasonably”
“very reasonable prices”
4. Communication
Nationwide Average: 7.53/10
Cleveland Bass Movers LLC is generally praised for outstanding customer service and precise, friendly communication, despite a notable instance of difficulty in communication with a staff member during a resolution process.
Recent Reviews Mention...
“very responsive initially and followed-up”
“Excellent communication”
“Rescheduling was a seamless change”
5. Stick to Prices
Nationwide Average: 5.99/10
Cleveland Bass Movers LLC has received high praise for ensuring that the final price paid by customers matches the initial quote given.
Recent Reviews Mention...
“Not mentioned as upcharging or overcharging”
“did not ask for more compensation despite challenges”
“no extra charges, no hidden fees”
6. Speed
Nationwide Average: 8.58/10
Cleveland Bass Movers LLC is consistently praised for being very efficient, quick, and for maintaining solid work performance throughout their service.
Recent Reviews Mention...
“quick and efficient”
“finished on time”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Cleveland Bass Movers LLC is highly praised for having a kind, professional, and amiable team that extends their warmth to both customers and their pets.
Recent Reviews Mention...
“treating the community like family”
“very personable”
“made me very comfortable”
8. Will Hire Again
Nationwide Average: 8.18/10
Cleveland Bass Movers LLC receives high praise and repeated recommendations, with most customers expressing a clear intent to use their services in the future, although a single customer reports dissatisfaction with no intent to rehire.
Recent Reviews Mention...
“would hire again”
“would hire again”
“would hire again because of professional and caring service”
9. Professionalism
Nationwide Average: 8.31/10
Cleveland Bass Movers LLC is generally perceived as efficient, professional, and excelling in customer service despite an isolated incident of unprofessional handling of items.
Recent Reviews Mention...
“professionally protected and transported belongings”
“professional”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Cleveland Bass Movers LLC has demonstrated minimal effort in addressing and resolving issues.
Recent Reviews Mention...
“no effort to credit for the lunch or find missing items”
“went above and beyond with service”
“minimal effort shown to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Cleveland Bass Movers LLC generally receives praise for their careful handling and protection of belongings, though there has been an isolated report of damage and mistreatment during a move.
Recent Reviews Mention...
“moved me 7 times without damaging items”
“careful and mindful with heavy and awkward pieces”
“handled my things with care”
Customer Insights
Local Move Duration: 6 hours from 3 reviews
Great Crew Members
Cleveland Bass | Cleveland Bass mentioned as part of best movers |
Cleveland Bass | handled everything flawlessly from packing to delivery. |
Cleveland Bass | Thank you to Cleveland Bass |
Louis Bonelli | Thank you Cleveland Bass and much success |
Daniel, Tim, Cad | expertly dismantled and reassembled furniture |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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