Since 1981, Ray the Mover has been an industry-leading moving company providing for its customers' moving needs in Naples and surrounding areas, including Cape Coral and Fort Myers. An agent of North American Van Lines, its professional movers have more than 75 years of combined experience in the moving industry. Ray the Mover offers local and long-distance moving, interstate moving, international moving, office moving, and corporate relocation. The company also provides secure climate-controlled storage solutions (long-term and short-term), whether you need space while awaiting a new home or storing equipment and furniture during an office remodel. Ray the Mover specializes in custom relocation solutions that always meet moving and storage standards.
Ray the Mover
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Ray the Mover
Additional Cities Served: Fort Myers, Bonita Springs, Estero, Naples, Punta Gorda, Belle GladeShow More >
Moving Services
- Residential moving
- Commercial moving
- Local moving
- Longdistance moving
- Packing and unpacking
- Storage solutions
- Furniture moving
- Lastminute moving
- Hourly moving services
- Crosscountry moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Ray the Mover
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ray the Mover is generally perceived as providing exceptional service and professionalism during moves, though a few customers have reported significant issues including damage and loss of property.
Recent Reviews Mention...
“best moving experience in last 24 years”
“A wonderful job by Ray the Mover”
“good job”
2. Punctuality
Nationwide Average: 8.07/10
Ray the Mover consistently demonstrates exceptional timeliness, often arriving on time or even a few minutes early and ensuring clear communication about arrival times.
Recent Reviews Mention...
“on time for pick up and delivery”
“showed up a few minutes before scheduled”
“received phone calls confirming arrival time”
3. Affordability
Nationwide Average: 7.69/10
Ray the Mover is generally seen as reasonable and fair in pricing, though there has been at least one instance where a customer felt overcharged.
Recent Reviews Mention...
“Very reasonable price for over 1,100 miles”
“Reasonably priced”
“feel overcharged”
4. Communication
Nationwide Average: 7.53/10
Ray the Mover generally receives praise for their responsive and customer-oriented service, with specific commendations for their helpfulness and quick callbacks, although a few reviewers report issues with unresponsiveness, particularly concerning follow-ups after the move.
Recent Reviews Mention...
“Michelle was extremely helpful with questions”
“Great communication, they asked where things should go”
“you sir I called & were in vacation”
5. Stick to Prices
Nationwide Average: 5.99/10
Ray the Mover has received mixed feedback, with some customers appreciating the easy-to-understand quotes, while others have complained about not being refunded for lower final weights and encountering unexpected mandatory crating fees not included in the original quote.
Recent Reviews Mention...
“easy to understand quotes”
“final weight less and never refunded”
“quote did not include mandatory crating fees as stated”
6. Speed
Nationwide Average: 8.58/10
Ray the Mover is generally praised for their hard work and efficiency, with many customers noting exceptionally quick and expedient moving services, although there is a singular concern about sloppiness when facing a busy schedule.
Recent Reviews Mention...
“worked really hard and fast”
“Quick move”
“got all belongings out fast”
7. Friendliness
Nationwide Average: 8.91/10
Ray the Mover generally receives high praise for their staff's accommodating, professional, and respectful demeanor, though there is a singular account of an unpleasant interaction.
Recent Reviews Mention...
“Michael and Michelle were friendly”
“Ray and Jeffrey were very pleasant and accommodating”
“Jose came in like a bull telling an old lady what he would & would not do”
8. Will Hire Again
Nationwide Average: 8.18/10
Ray the Mover generally comes highly recommended, with many customers expressing a strong desire to use their services again, though there are a few dissenting voices expressing distrust and a refusal to rehire.
Recent Reviews Mention...
“would absolutely recommend this company”
“Would 100% recommend this mover to anyone”
“would not trust your possessions with these people”
9. Professionalism
Nationwide Average: 8.31/10
Ray the Mover generally receives high praise for their dedicated and courteous behavior, though there are rare instances of dissatisfaction concerning conduct and training.
Recent Reviews Mention...
“Very professional, thorough in their work”
“Jose refused to put cardboard down as promised”
“professional and knowledgeable”
10. Conflict Handling
Nationwide Average: 4.07/10
Ray the Mover has mixed feedback, with instances of unkept promises and poor follow-up on claims contrasting with positive reports of proactive assistance and accommodating customer needs effectively.
Recent Reviews Mention...
“promises in writing that my instructions would be followed were not kept”
“Company is helping me complete my move.”
“couldn't file a claim after a year”
11. Precision & Care
Nationwide Average: 8.01/10
Ray the Mover generally receives positive feedback for careful packing and transporting items without damage, although there are a few serious concerns regarding theft, damaged valuables, and mishandling, which suggests room for improvement.
Recent Reviews Mention...
“everything arrived without any damage”
“Careful with my belongings”
“your people stole valuables”
Great Crew Members
| Michael,Michelle | friendly and knowledgeable, and helpful with arrangements |
| Ray, Jeffrey, Nick, Travis | Ray and Jeffrey were thorough and understanding, Nick and Travis were very accommodating |
| Michael,Walter,Monique,Juan | great - professional and knowledgeable, kind, patient, very careful |
| Walt | lead was professional and pleasant |
| Ray | responsive and accommodating during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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