Day or Night Moves

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MoversChevron RightFloridaChevron RightJacksonvilleChevron RightDay or Night Moves
based on 265+ data points
Circle Info

Florida Moving License

Registered

Last Checked: 01/17/22

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Summarized Review of Day or Night Moves

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.14/10

Nationwide Average: 8.44/10

Comment Dots

Day or Night Moves generally receives high praise for their service and professionalism, though there are significant complaints regarding hidden fees, poor service, and dishonesty, which mar their reputation.

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Recent Reviews Mention...

had a wonderful experience

team was awesome

best moving company ever dealt with

2. Punctuality

6.68/10

Nationwide Average: 8.07/10

Comment Dots

Day or Night Moves generally receives positive feedback for being on time and prompt, though there are notable instances of significant delays and longer than expected service times.

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Recent Reviews Mention...

they were on time

On time

took much longer than quoted

3. Affordability

3.92/10

Nationwide Average: 7.69/10

Comment Dots

Day or Night Moves is generally perceived as expensive, with numerous customers pointing out issues like high costs, hidden fees, and charges significantly exceeding estimates.

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Recent Reviews Mention...

prices are high but worth it

stunned by the high cost for a short distance move

overcharged me

4. Communication

5.62/10

Nationwide Average: 7.53/10

Comment Dots

Day or Night Moves displays inconsistent experiences, garnering both high praise for responsiveness and friendliness in some cases, and severe criticism for poor follow-up, unprofessionalism, and lack of responsiveness in others.

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Recent Reviews Mention...

crew asked simple questions and got to work

poor follow-up from Angela despite complaint

No response from the company in six months

5. Stick to Prices

1.6/10

Nationwide Average: 5.99/10

Comment Dots

Day or Night Moves consistently fails to maintain transparency, frequently adding hidden charges and not adhering to initial quotes, leading to widespread dissatisfaction among customers.

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Recent Reviews Mention...

overcharged me

truck charge not mentioned at booking

charged extra without notice after the move

6. Speed

7.56/10

Nationwide Average: 8.58/10

Comment Dots

Day or Night Moves receives overwhelmingly positive feedback for being quick and efficient, despite a few complaints about time-wasting and moves taking longer than quoted.

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Recent Reviews Mention...

speedy

work quickly

Non-Stop in their work

7. Friendliness

8.62/10

Nationwide Average: 8.91/10

Comment Dots

Day or Night Moves overwhelmingly impresses with their respect, politeness, and positive attitudes, although there were a few instances of insensitivity.

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Recent Reviews Mention...

respectful

I love them

very polite and professional

8. Will Hire Again

6.33/10

Nationwide Average: 8.18/10

Comment Dots

Day or Night Moves receives mixed feedback, with a strong portion of customers showing high satisfaction and willingness to rehire, countered by a significant number expressing dissatisfaction and reluctance or refusal to use their services again.

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Recent Reviews Mention...

will be using them again

would hire again

highly recommend them and would hire again

9. Professionalism

6.82/10

Nationwide Average: 8.31/10

Comment Dots

Day or Night Moves generally receives high praises for their professionalism and courteous behavior, though there are notable instances of unprofessional conduct and complaints about their service.

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Recent Reviews Mention...

very professional crew

crew was professional

very professional crew

10. Conflict Handling

1.92/10

Nationwide Average: 4.07/10

Comment Dots

Day or Night Moves overwhelmingly shows a notable lack of commitment and courtesy in addressing customer complaints and resolving issues, as reflected by multiple accounts of unresponsiveness, rudeness, and disregard for fair resolution, aside from a singular exception of positive feedback.

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Recent Reviews Mention...

Angela was defensive and did not follow up as promised

never resolved the overcharging issue

No response in six months regarding claim

11. Precision & Care

6.72/10

Nationwide Average: 8.01/10

Comment Dots

Day or Night Moves shows a significantly positive trend in carefully managing belongings, despite a few instances of reported damages and carelessness.

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Recent Reviews Mention...

took extra care of the fragile items

they were careful and precise

damaged a lot of items

Customer Insights icon

Customer Insights

Local Move Duration: 2.5 hours from 3 reviews

Great Crew Members icon

Great Crew Members

ZachZach made the move wonderful
Joe,AmandaJoe and Amanda are the best
Zackprovided the best, least stressful move ever
Chris, Cortez, Mikegave helpful pointers and worked efficiently
Cortez, Mario, Brianthey shined for this company and were commendable
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Day or Night Moves

Location
1501 Atlantic Blvd, Neptune Beach, FL, 32266
Phone
(904) 247-6683
Link
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