J & J Van Lines is a family-owned and operated moving company based in South Florida, with a nationwide service area. With a mission to deliver unparalleled customer service, the company offers personalized and efficient moving solutions, including residential, commercial, long-distance, packing, and storage services. Owned by Kody and Melanie Townsend, J & J Van Lines prides itself on providing high standards of integrity, transparency, and quality of service. The company is also a proud sponsor of the Coral Springs Youth Soccer Association and the South Florida Make-a-Wish Foundation. Their team of knowledgeable and experienced moving specialists is dedicated to ensuring a seamless, stress-free move for all clients and they proudly serve as trusted rankings of the best Coral Springs, FL movers.
J & J Van Lines
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About J & J Van Lines
Additional Cities Served: Coral Springs, Fort Myers, Tamarac, North Lauderdale, Lauderdale Lakes, ParklandShow More >
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Moving Services
- LongDistance Moving
- Nationwide Moving
- Residential Moving
- Commercial Moving
- EcoFriendly Moving (with use of recyclable crates)
- Packing Services
- Storage Services
- Corporate Relocations
- Efficient Transition Services
- Moving Services for Shipping Miscellaneous Items
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of J & J Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
J & J Van Lines is highly regarded for its exceptional service and professionalism, though a few customers have expressed significant dissatisfaction.
Recent Reviews Mention...
“J&J Vanlines is excellent, very pleased with my move”
“I can honestly recommend J&J Van Lines”
“team did excellent work”
2. Punctuality
Nationwide Average: 8.07/10
J & J Van Lines generally receives high praise for their on-time deliveries, though a few instances of early arrivals or failures to show have marred their record.
Recent Reviews Mention...
“they didn't show up until almost noon”
“punctual and transparent”
“they showed up earlier than expected”
3. Affordability
Nationwide Average: 7.69/10
J & J Van Lines is generally praised for its competitive pricing and reasonable costs, despite a few complaints regarding price discrepancies and increases.
Recent Reviews Mention...
“They worked with my budget, which I thought was great”
“offered better prices compared to others”
“quote was half of what I actually paid”
4. Communication
Nationwide Average: 7.53/10
J & J Van Lines generally excels with most clients praising their consistent updates, responsiveness, and professional interactions, though a few reports of unresponsiveness and perceived rudeness slightly tarnish an otherwise positive reputation.
Recent Reviews Mention...
“kept me informed and up to date”
“John Giambrone answered all my many questions”
“constant communication during the move”
5. Stick to Prices
Nationwide Average: 5.99/10
J & J Van Lines often fails to uphold initial quotes, frequently charging customers more than promised, despite a few customers reporting satisfactory adjustments and accurate pricing.
Recent Reviews Mention...
“Added extra days for a full refund”
“charged more than the initial quote”
“quote was nearly half actual price charged”
6. Speed
Nationwide Average: 8.58/10
J & J Van Lines generally receives high praise for efficiency and quick service, despite a minor complaint about the time-consuming task of removing unnecessary tape.
Recent Reviews Mention...
“unnecessary tape was very time-consuming to remove”
“efficient”
“J&J Vanlines is fast”
7. Friendliness
Nationwide Average: 8.91/10
J & J Van Lines generally receives high praise for the courteous and friendly demeanor of their employees, although there are a few mentions of callous and rude behavior.
Recent Reviews Mention...
“Friendly and courteous employees”
“I got a good feeling when speaking to John Giambrone”
“They're friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
J & J Van Lines is overwhelmingly recommended by the majority of its customers for future moves, indicating a high level of satisfaction and trust in their services.
Recent Reviews Mention...
“these are the guys to call”
“I can honestly recommend J&J Van Lines to all my family/friends”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
J & J Van Lines predominantly receives praise for their highly professional, organized, and efficient service, albeit with a few criticisms regarding management's responsiveness and use of materials.
Recent Reviews Mention...
“crew was very professional”
“They're professional”
“team was professional and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
J & J Van Lines shows a stark divide in customer experiences, with multiple instances of failing to address concerns about lost or missing items, yet also demonstrating significant efforts to exceed expectations and resolve issues for other customers.
Recent Reviews Mention...
“Added extra days for a full refund”
“did not address my complaints about the move”
“took no responsibility to rectify missing belongings”
11. Precision & Care
Nationwide Average: 8.01/10
J & J Van Lines predominantly receives high praise for their attention to detail and the care they put into protecting clients' belongings, despite a few instances where customers reported significant losses or damage.
Recent Reviews Mention...
“careful with your items”
“took excellent care of our belongings”
“all belongings are gone”
Great Crew Members
| John | John Giambrone took care of my concerns |
| Ethan | Ethan did a fantastic job with the estimate and was very helpful |
| Mel | owner shown no accountability |
| John | John was spectacular and caring |
| Melanie Townsend,JJ | Melanie and JJ are praised and thanked profoundly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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