Atlantic Group USA is a family-owned and operated moving company based in North Miami, Florida. Established in 1947, the company is accredited by the Better Business Bureau with an A+ rating. Atlantic Group USA provides local and long-distance moving services, covering not just Miami, FL but all of Florida, the Eastern Seaboard, and extending to Texas and Colorado. They offer residential and commercial moving, packing services, storage and warehousing, and never subcontract their work. Their employees undergo thorough background checks and training to ensure high-quality customer service. All moves include 30 days of free storage, furniture wrapping, toll-free moves, loading and unloading, and disassembly and reassembly.
Atlantic Group USA
About Atlantic Group USA
Additional Cities Served: Miramar, Miami Gardens, Davie, Miami Beach, Doral, North MiamiShow More >
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Moving Services
- Local Moves
- LongDistance Moves
- Packing Service
- Storage/Warehousing
- Commercial
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Atlantic Group USA
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Atlantic Group USA receives mixed reviews, with some customers appreciating their professionalism and exceptional service, while others criticize them for poor customer service, misquoting prices, and generally negative experiences.
Recent Reviews Mention...
“team was absolutely wonderful ”
“best choice I could have made”
“Atlantic Group provided exceptional service”
2. Punctuality
Nationwide Average: 8.07/10
Atlantic Group USA struggles with timeliness, showing inconsistency in their arrival times and often failing to meet scheduled commitments.
Recent Reviews Mention...
“called us just a little earlier than our scheduled slot ”
“they arrived 20 minutes tardy”
“arrived 1.5 hours late but provided notice”
3. Affordability
Nationwide Average: 7.69/10
Atlantic Group USA consistently fails to maintain agreed prices, often resorting to additional charges and renegotiating at higher rates, making them perceived as far from economical.
Recent Reviews Mention...
“did not honor the deal we got”
“ended up paying the same as a premium service”
“added an additional $700 to moving costs”
4. Communication
Nationwide Average: 7.53/10
Atlantic Group USA has greatly varied experiences, ranging from high praise for specific instances of personalized service and prompt updates to widespread criticism for a lack of responsiveness, misleading information, and inadequate handling of issues.
Recent Reviews Mention...
“they are not available on weekends”
“no communication throughout the ordeal”
“communicated with me before arrival”
5. Stick to Prices
Nationwide Average: 5.99/10
Atlantic Group USA frequently fails to adhere to their original estimates, often resulting in unexpected price increases and demands for additional payments.
Recent Reviews Mention...
“cost they estimated was what I received”
“did not stick to estimated pick up and drop off timing”
“misquoted and didn't stick to the price”
6. Speed
Nationwide Average: 8.58/10
Atlantic Group USA received mixed feedback, with many customers appreciating their quick work, while others encountered issues with being short-staffed, slow packing, or needing to offload due to a full truck.
Recent Reviews Mention...
“worked quickly ”
“movers were speedy”
“worked quickly”
7. Friendliness
Nationwide Average: 8.91/10
Atlantic Group USA generally boasts a reputation for being very friendly and respectful, though there have been infrequent reports of rudeness and discourtesy.
Recent Reviews Mention...
“very friendly & respectful ”
“movers were courteous”
“kind and sociable during the move”
8. Will Hire Again
Nationwide Average: 8.18/10
Atlantic Group USA seems to deeply polarize its clients, receiving strong endorsements from some for their value and service, yet facing equally firm rejection from others due to negative experiences.
Recent Reviews Mention...
“worth every penny ”
“would eliminate the inconvenience again”
“would definitely recommend to all my friends”
9. Professionalism
Nationwide Average: 8.31/10
Atlantic Group USA has received mixed feedback, with many clients praising their professionalism and kindness, while others criticized them for a lack of professionalism and responsibility.
Recent Reviews Mention...
“very considerate, very cool guys ”
“movers were professional”
“incredibly professional and organized”
10. Conflict Handling
Nationwide Average: 4.07/10
Atlantic Group USA demonstrates an overall poor performance, with a majority of feedback highlighting a lack of effort or refusal to address and resolve mistakes, except for a singular account of an attempt to resolve an issue.
Recent Reviews Mention...
“unwilling to properly address mistake and compensate”
“refused to commit to any time or date for drop off”
“did not make an effort to rectify issues”
11. Precision & Care
Nationwide Average: 8.01/10
Atlantic Group USA exhibits a polarizing performance, with customers either thoroughly satisfied by their meticulousness or deeply disappointed by significant mishandling and damage to belongings.
Recent Reviews Mention...
“very careful, nothing was broken or damaged ”
“exceedingly cautious with all of my belongings”
“took apart and reassembled my furniture with skill”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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