Atlantic Group USA

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MoversChevron RightFloridaChevron RightMiamiChevron RightAtlantic Group USA
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About Atlantic Group USA

Atlantic Group USA is a family-owned and operated moving company based in North Miami, Florida. Established in 1947, the company is accredited by the Better Business Bureau with an A+ rating. Atlantic Group USA provides local and long-distance moving services, covering not just Miami, FL but all of Florida, the Eastern Seaboard, and extending to Texas and Colorado. They offer residential and commercial moving, packing services, storage and warehousing, and never subcontract their work. Their employees undergo thorough background checks and training to ensure high-quality customer service. All moves include 30 days of free storage, furniture wrapping, toll-free moves, loading and unloading, and disassembly and reassembly.

Moving Services

  • Local Moves
  • LongDistance Moves
  • Packing Service
  • Storage/Warehousing
  • Commercial
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3213620

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Atlantic Group USA

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.97/10

Nationwide Average: 8.44/10

Comment Dots

Atlantic Group USA receives mixed reviews, with some customers appreciating their professionalism and exceptional service, while others criticize them for poor customer service, misquoting prices, and generally negative experiences.

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Recent Reviews Mention...

team was absolutely wonderful

best choice I could have made

Atlantic Group provided exceptional service

2. Punctuality

5.25/10

Nationwide Average: 8.07/10

Comment Dots

Atlantic Group USA struggles with timeliness, showing inconsistency in their arrival times and often failing to meet scheduled commitments.

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Recent Reviews Mention...

called us just a little earlier than our scheduled slot

they arrived 20 minutes tardy

arrived 1.5 hours late but provided notice

3. Affordability

3.1/10

Nationwide Average: 7.69/10

Comment Dots

Atlantic Group USA consistently fails to maintain agreed prices, often resorting to additional charges and renegotiating at higher rates, making them perceived as far from economical.

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Recent Reviews Mention...

did not honor the deal we got

ended up paying the same as a premium service

added an additional $700 to moving costs

4. Communication

4.6/10

Nationwide Average: 7.53/10

Comment Dots

Atlantic Group USA has greatly varied experiences, ranging from high praise for specific instances of personalized service and prompt updates to widespread criticism for a lack of responsiveness, misleading information, and inadequate handling of issues.

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Recent Reviews Mention...

they are not available on weekends

no communication throughout the ordeal

communicated with me before arrival

5. Stick to Prices

2.65/10

Nationwide Average: 5.99/10

Comment Dots

Atlantic Group USA frequently fails to adhere to their original estimates, often resulting in unexpected price increases and demands for additional payments.

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Recent Reviews Mention...

cost they estimated was what I received

did not stick to estimated pick up and drop off timing

misquoted and didn't stick to the price

6. Speed

7.17/10

Nationwide Average: 8.58/10

Comment Dots

Atlantic Group USA received mixed feedback, with many customers appreciating their quick work, while others encountered issues with being short-staffed, slow packing, or needing to offload due to a full truck.

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Recent Reviews Mention...

worked quickly

movers were speedy

worked quickly

7. Friendliness

8.04/10

Nationwide Average: 8.91/10

Comment Dots

Atlantic Group USA generally boasts a reputation for being very friendly and respectful, though there have been infrequent reports of rudeness and discourtesy.

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Recent Reviews Mention...

very friendly & respectful

movers were courteous

kind and sociable during the move

8. Will Hire Again

5.88/10

Nationwide Average: 8.18/10

Comment Dots

Atlantic Group USA seems to deeply polarize its clients, receiving strong endorsements from some for their value and service, yet facing equally firm rejection from others due to negative experiences.

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Recent Reviews Mention...

worth every penny

would eliminate the inconvenience again

would definitely recommend to all my friends

9. Professionalism

6.58/10

Nationwide Average: 8.31/10

Comment Dots

Atlantic Group USA has received mixed feedback, with many clients praising their professionalism and kindness, while others criticized them for a lack of professionalism and responsibility.

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Recent Reviews Mention...

very considerate, very cool guys

movers were professional

incredibly professional and organized

10. Conflict Handling

2.23/10

Nationwide Average: 4.07/10

Comment Dots

Atlantic Group USA demonstrates an overall poor performance, with a majority of feedback highlighting a lack of effort or refusal to address and resolve mistakes, except for a singular account of an attempt to resolve an issue.

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Recent Reviews Mention...

unwilling to properly address mistake and compensate

refused to commit to any time or date for drop off

did not make an effort to rectify issues

11. Precision & Care

6.3/10

Nationwide Average: 8.01/10

Comment Dots

Atlantic Group USA exhibits a polarizing performance, with customers either thoroughly satisfied by their meticulousness or deeply disappointed by significant mishandling and damage to belongings.

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Recent Reviews Mention...

very careful, nothing was broken or damaged

exceedingly cautious with all of my belongings

took apart and reassembled my furniture with skill

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Atlantic Group USA

Location
1947 NE 149th St, North Miami, FL, 33181
Phone
(305) 343-2061
Link
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