Sunset Moving and Storage Group is a licensed and insured company that offers a wide range of moving and storage services. With a professional and experienced team, 80% of their customers come from referrals. Based in Oakland Park, Florida, the company covers local moves within South Florida, long-distance relocations to other states, and commercial relocations. They also offer storage services, piano and antique moving, and packing and unpacking. The company fulfills a significant role in the Fort Lauderdale, FL moving services ecosystem. Committed to upholding high ethical business practices, the company meets the BBB Trust Standards and aims to position itself as a leading moving and storage services provider.
Sunset Moving and Storage Group
based on 629+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Sunset Moving and Storage Group
Additional Cities Served: Coral Springs, Pompano Beach, Sunrise, Lauderhill, Tamarac, MargateShow More >
Moving Services
- Local Moving Specialist
- Long Distance Relocation
- Commercial Relocation
- Storage Services
- Piano Specialist
- Antique Moving
- Packing and Unpacking
- Weather Insurance for belongings
- Warehousing
- Cargo Van Availability for low volume removals
Florida Moving License
Registered
Last Checked: 01/17/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Sunset Moving and Storage Group
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.81/10
Nationwide Average: 8.44/10
Sunset Moving and Storage Group has received mostly negative reviews, indicating significant dissatisfaction among many of its customers.
Recent Reviews Mention...
“very pleased with our move”
“good service”
“never use them again after this experience”
2. Punctuality
5.46/10
Nationwide Average: 8.07/10
Sunset Moving and Storage Group experiences significant inconsistencies, with a number of reviews highlighting severe delays and missed schedules, despite a few reports of being on time or early.
Recent Reviews Mention...
“called me when they were on their way”
“they were late”
“they called ahead to let me know they were on their way”
3. Affordability
6.67/10
Nationwide Average: 7.69/10
Sunset Moving and Storage Group has mixed feedback, with several customers facing unexpected charges and higher final bills despite some praising the company for its competitive rates and lack of hidden expenses.
Recent Reviews Mention...
“great prices ”
“very good prices”
“quoted me the best price”
4. Communication
4.21/10
Nationwide Average: 7.53/10
Sunset Moving and Storage Group generally struggles with responsiveness and clear communication, as evidenced by numerous complaints of poor customer service and unresponsiveness, although a few instances of positive interactions are highlighted.
Recent Reviews Mention...
“great discernment and communication in setup and scheduling”
“lack of communication throughout the process”
“their lack of communication throughout the entire process”
5. Stick to Prices
3.46/10
Nationwide Average: 5.99/10
Sunset Moving and Storage Group has significantly negative feedback for often exceeding initial quotes, imposing unexpected charges, and employing deceitful pricing strategies, despite a few instances of adhering to the quoted prices.
Recent Reviews Mention...
“did not stick to quoted prices”
“final price matched the original quote”
“hit us up for overages before delivery”
6. Speed
5.12/10
Nationwide Average: 8.58/10
Sunset Moving and Storage Group has predominantly negative reviews, with customers often complaining about slow service, despite a few instances of praise for swift moves.
Recent Reviews Mention...
“dismantled, packed, and reassembled quickly”
“took too long for loading”
“worked very quickly”
7. Friendliness
7.73/10
Nationwide Average: 8.91/10
Sunset Moving and Storage Group generally receives positive feedback for the polite and courteous behavior of their staff, despite some serious concerns about professionalism from a minority of clients.
Recent Reviews Mention...
“covered in love and kindness”
“Great staff ”
“they are friendly”
8. Will Hire Again
5.72/10
Nationwide Average: 8.18/10
Sunset Moving and Storage Group has received predominantly negative feedback, with a significant number of customers expressing dissatisfaction and a lack of intent to rehire, despite a few highly positive reviews.
Recent Reviews Mention...
“grateful to the team and would hire again”
“recommend this company and would hire again”
“would never use them again”
9. Professionalism
5.26/10
Nationwide Average: 8.31/10
Sunset Moving and Storage Group has faced significant criticism for unprofessional conduct, including careless handling of items and unethical behavior, despite receiving a few high praises for being careful and professional.
Recent Reviews Mention...
“serious about being careful and effective”
“tried to give me furniture that wasn't mine”
“very professional, polite”
10. Conflict Handling
1.33/10
Nationwide Average: 4.07/10
Sunset Moving and Storage Group demonstrates a consistent lack of responsiveness and inadequacy in handling customer complaints, ranging from ignoring damage claims to offering minimal compensation, showcasing a significant shortfall in customer service.
Recent Reviews Mention...
“no response or accountability for missing items”
“no response or accountability from this company”
“six months later, no word on claim”
11. Precision & Care
4.97/10
Nationwide Average: 8.01/10
Sunset Moving and Storage Group generally struggles, with numerous reports of damaged or forgotten items overshadowing the positive feedback from a few satisfied customers.
Recent Reviews Mention...
“careful with our belongings”
“table arrived without legs, console table broken”
“my dining room table legs forgotten, console table broken”
Customer Insights
Cost: $ 1295.00 from 4 reviews
Local Move Duration: 5.25 hours from 6 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
| Jose | Jose was effective and careful |
| Angel,Mario | Angel and Mario were wonderful |
| Luis | Luis was very helpful and professional |
| Luis | Luis hooked it up |
| Luis | Luis made me feel at ease and explained everything well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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