Hughes Relocation Services is a family-owned business that boasts a 100-year-old tradition of excellence in the moving industry. Located in Ocala, it has helped countless families move in and out of Florida since its founding. It has a team of fully insured moving specialists who are among the best in the state, which allows it to provide residential and commercial customers with smooth, stress-free moves again and again. With its modern fleet of well-equipped vehicles, Hughes Relocation Services can move you fast and safely anywhere in the country. For those searching for movers in Gainesville, FL, exploring choices at the city level could offer more options. Hughes is regarded as one of the top long-distance movers in the United States with reliable warehousing solutions and seasoned, trained, and hardworking movers. Hughes Relocation Services is an agent for United Van Lines. It has another location in Lansdale, PA serving the surrounding areas.
Hughes Relocation Services
About Hughes Relocation Services
Additional Cities Served: Ocala, Tavares, Lady Lake, Fruitland Park, Alachua, BrooksvilleShow More >
Moving Services
- Residential Movers
- Commercial Movers
- Logistics & Warehousing
- Moving Resources
- Virtual Survey App
- Night and Weekend Appointments
- Experienced Residential Movers
- Licensed and Insured Movers
- Uniformed, BackgroundChecked Movers
- Local & Long Distance Moving Company
Florida Moving License
Registered
Last Checked: 01/17/22Awards
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Summarized Review of Hughes Relocation Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Hughes Relocation Services is highly regarded for its professionalism and excellent service, with many customers expressing great satisfaction with their moving experience, although a few have reported issues such as disorganization and missing or broken items.
Recent Reviews Mention...
“Hughes was amazing with our move”
“Maria, Bruce and my movers provided great service”
“Everyone at Hughes was great to work with”
2. Punctuality
Nationwide Average: 8.07/10
Hughes Relocation Services generally receives praise for its timely services, with most reviewers reporting on-time performances, despite a few instances of delays or missed delivery dates.
Recent Reviews Mention...
“Delivered on all promises and times”
“Devin was on time”
“Arrival and delivery as projected”
3. Affordability
Nationwide Average: 7.69/10
Hughes Relocation Services is recognized for offering exceptional value, with customers consistently reporting reasonable pricing, costs coming in under estimates, and overall better pricing compared to competitors, signifying strong satisfaction with the company's pricing strategy.
Recent Reviews Mention...
“Spend a little more, get a lot for your dollar”
“Best out the competition in pricing”
“cost was less versus last move”
4. Communication
Nationwide Average: 7.53/10
Hughes Relocation Services generally maintains consistent, proactive communication, with staff like Maria often highlighted for responsiveness and helpfulness, although there are isolated mentions of less satisfactory service.
Recent Reviews Mention...
“Communication was constant”
“Maria was very easy to contact and accommodating”
“promptly returned phone calls and e-mails”
5. Stick to Prices
Nationwide Average: 5.99/10
Hughes Relocation Services generally adheres to their initial cost estimates, with most reviews indicating accurate pricing and no hidden fees, although there are some customer concerns about unfulfilled promises and lack of restitution for issues.
Recent Reviews Mention...
“Bruce provided estimate during the visit”
“Cost estimate was accurate”
“estimate was spot on, no hidden costs”
6. Speed
Nationwide Average: 8.58/10
Hughes Relocation Services generally receives high praise for being fast and efficient, though there were a couple of dissatisfactions noted due to excessive breaks and a significantly delayed move.
Recent Reviews Mention...
“were fast during the move”
“fast unloading”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Hughes Relocation Services is consistently described as professional, courteous, and exceptionally nice, with staff and crews who are both considerate and respectful, demonstrating great teamwork and treating customers with dignity and compassion.
Recent Reviews Mention...
“they are friendly”
“Everyone was great to work with”
“professional and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Hughes Relocation Services receives overwhelming commendation and repeat business interest, although a small minority express dissatisfaction and an unwillingness to re-engage their services.
Recent Reviews Mention...
“Highly recommend”
“would definitely hire again”
“would be happy to talk to a potential customer”
9. Professionalism
Nationwide Average: 8.31/10
Hughes Relocation Services generally receives high praise for their professionalism, efficiency, respectfulness, and problem-solving skills, although there is a rare mention of disorganization and inappropriate conduct.
Recent Reviews Mention...
“were professional”
“Devin conducted a super job professionally”
“Very professional team”
10. Conflict Handling
Nationwide Average: 4.07/10
Hughes Relocation Services has received mixed feedback, with some customers commending their professional handling of issues while others report dissatisfaction with the company's responses and lack of resolution.
Recent Reviews Mention...
“didn’t mention resolving the issue of missing items”
“addressed and handled hiccups in a professional manner”
“informed me about the washer leak”
11. Precision & Care
Nationwide Average: 8.01/10
Hughes Relocation Services generally receives high praise for their careful and respectful moving of belongings, with many customers reporting no damage or breakage, although there are a few occurrences of damage and careless packing reported.
Recent Reviews Mention...
“Delivered hhg in the same condition they were packed”
“took great care transporting and moving our home”
“took great care of all my belongings”
Customer Insights
Interstate Move Duration: 5 days from 4 reviews
Great Crew Members
Maria, Bruce | praised for being friendly, professional, respectful |
Bruce, Maria, Devin | Bruce was helpful, Maria accommodating, Devin ensured proper packing and delivery |
Maria,Bruce,Mike | office staff to driver were great |
Gary G, Tyle M, Ed H, Ed J | amazing job and were so accommodating |
James | James and his team were very experienced |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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