PODS Moving & Storage, founded in 1998 in Tampa Bay, Florida, is recognized as a pioneering company in the portable storage container industry. Celebrating over 25 years in the business, PODS boasts a substantial footprint with 240+ storage center locations servicing 46 states. Its services are marked by innovation such as the PODZILLA hydraulic system, ensuring safe handling of containers. Distinguished by flexibility, PODS offers built-in storage options along with adjustable scheduling that prioritizes customer convenience. The company caters to both residential and commercial needs, providing a variety of container sizes, long-distance moving solutions, and additional services like packing, loading, and car shipping. Notably, PODS has executed over 6 million moves globally and holds over 50 awards in 2023 alone, highlighting its leadership and commitment to excellent service delivery in the moving and storage industry.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Oldsmar
Moving Services
- Local Moving
- LongDistance Moving
- Storage OnSite
- Store At Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- LastMinute Moving
- International Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage generally provides excellent moving and storage services with overwhelmingly positive reviews praising their ease, convenience, and customer service, though there are a few significant complaints regarding poor experiences and quality issues.
Recent Reviews Mention...
“Superlative service”
“easy, smooth process”
“PODS worked great for my move and storage”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally receives high praise for timely deliveries and communication, despite a few notable complaints regarding scheduling difficulties.
Recent Reviews Mention...
“everything was timely”
“container not delivered on scheduled date”
“Delivery was on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is generally considered to offer good pricing and competitive rates, though some customers have noted an increase in costs.
Recent Reviews Mention...
“pricing was great”
“competitively priced”
“Good price”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences mixed feedback with commendations on professional and helpful interactions countered by significant complaints about reaching customer service and inadequate support.
Recent Reviews Mention...
“very professional to deal with”
“Great customer service from start to finish”
“wait times to reach an agent takes hours”
5. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage generally receives positive feedback for their customer service, with most customers finding the staff professional, helpful, and kind, although there are a few reports of rude behavior.
Recent Reviews Mention...
“absolute great customer service”
“Every person dealt with was professional and helpful.”
“Associates don't care about the customers.”
6. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives a mix of strong loyalty with multiple customers eagerly endorsing repeat engagement, contrasted by a significant minority expressing dissatisfaction and a refusal to use its services again.
Recent Reviews Mention...
“Superlative service”
“would hire again”
“Great solution to my situation”
7. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage receives a mix of high praise for ease of process and professional staff, and critical feedback concerning accountability, unprofessional handling of incidents, and poor customer service.
Recent Reviews Mention...
“Mike Paulson made it a breeze”
“very professional to deal with”
“lack of accountability”
8. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage generally lacks responsiveness and effort to address and solve customer issues, except for an isolated case where problems were thoroughly resolved.
Recent Reviews Mention...
“solved each and every one of my issues”
“no willingness to right a wrong shown”
“PODS would not make the situation right.”
9. Precision & Care
Nationwide Average: 8.01/10
PODS Moving & Storage has received mixed reviews, with some customers reporting perfect condition of items, while others experienced significant damage, flooding, and improper handling.
Recent Reviews Mention...
“nothing was damaged”
“container being flooded and damage to boxes and furniture”
“gallons of oil spilt and improper handling of the spill”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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