Ace Relocation Systems, Inc. is a leading U.S. moving, warehousing, and distribution company that has been in business for nearly 40 years. The family-owned company has 10 U.S. locations, offering global coverage. Based out of many locations, one of which includes Orlando, FL, Ace Relocation provides a range of services, including international moving, residential moving, employee relocation, and business logistics. Their international moving services cover the physical transport of goods, air freight, ocean freight shipping, vehicle shipping, customs and immigration assistance, packing materials, and storage options. The company's dedication to excellence comes from its customer-first philosophy and small-business heritage, alongside the services and technology gained from being the largest hauler for Atlas Van Lines. In addition to many other accolades, Ace Relocation was also proud to earn Atlas designation as Best Overall Moving Company of 2023 by Forbes.
Ace Relocation Systems, Inc.
About Ace Relocation Systems, Inc.
Additional Cities Served: Palm Bay, Melbourne, Sanford, Ocoee, Titusville, Winter GardenShow More >
Moving Services
- International moving
- Dedicated international move coordinator
- Packing materials specific to international moves
- Crates and containers for protecting household goods
- Expedited air freight
- Worldwide ocean freight shipping
- Vehicle shipping
- Knowledge and assistance in navigating customs and immigration
- Longterm and shortterm storage
- Local destination partner for moving into new home
Florida Moving License
Registered
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Summarized Review of Ace Relocation Systems, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ace Relocation Systems, Inc. generally receives high praise for its professional handling and service, although there have been occasional complaints about specific aspects such as unpacking services and reassembly issues.
Recent Reviews Mention...
“very pleased with the service”
“could not be happier with our choice”
“smoothest move we've ever had”
2. Punctuality
Nationwide Average: 8.07/10
Ace Relocation Systems, Inc. consistently demonstrates excellent time management by always arriving on time, meeting quoted schedules, and showing up exactly when they are supposed to.
Recent Reviews Mention...
“wasted no time and were in and out before I knew it”
“showed up on time”
“handled our move professionally, efficiently, and timely”
3. Affordability
Nationwide Average: 7.69/10
Ace Relocation Systems, Inc. receives mixed feedback with some customers finding their services surprisingly cost-effective, while others are burdened by significant unexpected charges.
Recent Reviews Mention...
“best money spent implies high affordability”
“wanted well over double the current rates”
“extra $538 charge was significant for me”
4. Communication
Nationwide Average: 7.53/10
Ace Relocation Systems, Inc. generally excels in clear and efficient exchanges, with highly positive experiences in responsiveness and follow-up, but has faced criticism for failures in communicating additional fees and assembly details.
Recent Reviews Mention...
“great at keeping everything up to date”
“a quick email was all it took to change the pickup date”
“Kurt replied quickly, Christian coordinated efficiently”
5. Stick to Prices
Nationwide Average: 5.99/10
Ace Relocation Systems, Inc. has mixed reviews, with some customers experiencing intentional overcharging for services, while others were satisfied with affordable quotes.
Recent Reviews Mention...
“tried to charge extra made-up fees”
“movers intentionally cheat you out of services paid for”
“No extra charges, stuck to quoted prices”
6. Speed
Nationwide Average: 8.58/10
Ace Relocation Systems, Inc. is highly praised for their efficiency, surprising speed in delivery, quick working pace, and rapid loading processes.
Recent Reviews Mention...
“wasted no time and were in and out before I knew it”
“worked quickly but meticulously”
“amazed how organized and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Ace Relocation Systems, Inc. is highly praised for its super friendly team, courteous interactions, and making customers feel like family, showcasing an overall pleasant and personable experience with their staff.
Recent Reviews Mention...
“kinder, or more efficient”
“Mike was courteous and personable”
“guys were professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Ace Relocation Systems, Inc. has a predominantly positive reception, with many customers willing and eager to use their services again despite a few notable dissatisfactions.
Recent Reviews Mention...
“would highly recommend anyone looking for a mover”
“would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Ace Relocation Systems, Inc. generally receives high praise for their team's professionalism and thorough service, although there was a notable instance of dissatisfaction concerning contract fulfillment.
Recent Reviews Mention...
“Their professionalism and job knowledge was second to none”
“thorough and efficient in their job”
“Mike was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Ace Relocation Systems, Inc. seems to struggle significantly, as evidenced by instances where the lead mover refused contracted services and the company gave customers a hard time about obtaining refunds.
Recent Reviews Mention...
“did not rectify the damage”
“provided a quick resolution to an issue”
“dispatcher honest but lead mover refused contracted services”
11. Precision & Care
Nationwide Average: 8.01/10
Ace Relocation Systems, Inc. consistently receives high praise for their conscientious and gentle treatment of customers' belongings, though there has been at least one report of broken items and crushed boxes.
Recent Reviews Mention...
“handled our furniture with great care”
“took extra care to protect floors and furniture”
“very careful with my items”
Customer Insights
Interstate Move Duration: 3 days from 4 reviews
Great Crew Members
| Kurt, Gwen, Phil, Tyler | Kurt was thorough with the estimate, Gwen was great with updates, Phil and Tyler were kind and efficient. |
| Mike | Mike is professional, courteous, and conscientious |
| Kurt, Christian | Kurt provided a quick quote, Christian coordinated efficiently |
| Curt, Dan, Tony | All of the guys are awesome. |
| Abdul, Thomas, Richard, Larry, Terrance | friendly, polite, mannerly, worked very hard |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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